Ratings based on 63 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Familiesby A verified traveler from Portland, OR
Overall, pretty good...Posted Jan 2, 2016
Pros: Convenient. Good staff.
Cons: Better experience at HIX. Better food for afternoon tea.
Loud on back side by Dover street. Party street with many cars and trucks well into the night. Somewhat dated in hallways. Nice size for European rooms. Nicely appointed rooms but not 5 star quality. Poor experience at HIX restaurant. Afternoon tea is better at Claridges.
for Everyoneby A verified traveler from sydney australia
The best staff and locationPosted Nov 2, 2015 on Wotif
Had such a gorgeous stay due to the incredible service of the staff. Best location and beautiful hotel. We will definitely stay there when back next year.
for Couplesby Mats from Göteborg
Jättebra service men extremt dyrtPosted Oct 31, 2015 on Hotels
Perfekt service med trevlig och hjälpsam personal, men extremt dyrt
for Getaway With Friendsby A verified traveler
Posted Oct 28, 2015 on Hotels
for Business Travelersby JUNKO from 東京
ブラウンズPosted Oct 3, 2015 on Hotels
for Couplesby A verified traveler
Perfection!Posted Sep 30, 2015 on Hotels
for Couplesby A verified traveler from California
Expensive but very convenientPosted Sep 15, 2015
Pros: Staff and luxurious towels and bedding
Cons: It needs updating
It's an expensive hotel but the staff was very helpful and friendly. It is also conveniently located, near great restaurants, and shopping.
for Everyoneby A verified traveler from Seattle, Wa
Elegant Boutique Hotel in Trendy areaPosted Sep 4, 2015
Brown's Hotel by far exceeded my expectations. The rooms and staff were 5-star plus. The rooms were beautifully modern, spacious, and comfortable. The bathrooms were large and modern. Uncommon in many 5-star hotels in big cities. The 5-star hotels we have stayed in NYC, Madrid, and Paris were typically tiny and crowded, not Brown's. The staff were also excellent. They were extra friendly and accommodating, not snobby at all. Unlike many other 5 star hotels in trendy or upscale areas. Our room was so nice, it was difficult to leave our room to enjoy London.
for Business Travelersby Andrew from Vancouver
Posted Aug 28, 2015 on Hotels
Had a Great Stay. Staff was fantastic and clearly remember what the business traveller is seeking in service and comforts. I was a regular at Bulgari and this is my new spot for value and simple polite service.
for Business Travelersby A verified traveler
ExcelentePosted Aug 27, 2015 on Hotels