Very convenience location. All of the staff we encountered were very friendly. Breakfast choices are fantastic. Housekeeping team was very efficient. When asked to change my mattress to a firmer one, the request was done immediately. On the day of my arrival was my 16th wedding anniversary, a nice amenity with a note from the Guest Relations team was pre-set in my room. It was a great stay. My only comment is there is no swimming pool in the hotel.
Comment from Hotel Management
Feb 17, 2017 by Michael Bonsor, Hotel Management
Dear Expedia Member,
Thank you very much for taking the time to share your review following your recent experience.
Firstly, I would like to take this opportunity to congratulate you on your 16th wedding anniversary on behalf of the entire team at Rosewood London and it is such a pleasure for us to play as small part in your celebrations.
I would like to sincerely thank you for your lovely comments about our friendly and attentive associates, especially our Housekeeping team, who assisted you with your request.
I hope that we will have the opportunity in welcoming you back again for another special occasion.
Michael Bonsor, Hotel Manager