excellent location and facilities but not 5 star
Posted Jan 4, 2017
Room is very small, we stayed 10 nights and had no where to put luggage etc.
Internet is great, speed and reliable.
Big windows with nice room views
Bathroom and shower work well, towel warmers, good water pressure etc. but very small. Nice shaving mirror that doesn’t fog up.
TV system is great with full Sky and easy to use
We got mined pies on arrival. We also got birthday wine and other items with compliments.
When we arrived the room was setup for one person, one towel, one set of everything, had to get that fixed.
Asked for more coat hangers because we were staying 10 nights but didn’t get them
We had 2 birthdays, and they delivered a complimentary bottle of wine and chocolates, lovely touch.
The lobby lounge is very nice, good food and service.
Berties bar didn’t seem to be open at all, maybe the Christmas period.
The Chinese restaurant is good, but far too expensive.