A safe bet for a clean bed for the night.
Posted Jun 16, 2016
The hotel itself is on Regent Street, so straight away we know that "cheap" does not really fall into the description. However, it is only 2-3 minutes away from a Customer so is ideal for me.
The age of the building is really beginning to show against the more modern / refurbed hotels. Reception was clean, as were the rooms themselves (I was in 1106) however it was disappointing to discover that whilst tea / coffee was complimentary the water was not. Be warned!
I didnt eat breakfast there, as although they have lowered their prices, it is still cheaper to visit one of the many food outlets less than a minute away on Regent Street. However, if you are having a lazy morning then the upper floor restaurant is decent (if again, a little dated in places).
The biggest bugbear for me is the Wi-Fi - It came with the room (faster option is extra), and they simply do not have the capacity to deal with the load of a reasonably full hotel!! :( Attempts to connect over the duration of my stay with any device (smartphone, laptop, tablet) were successful 50% of the time, and even then I rarely made the login page to enter the code.
An enquiry the next morning was met with a shrug of the shoulders. In fairness, reception can rarely help as they dont control the systems, but other hotels shifted rooms in the past (I was unable to work evenings my entire stay).
Overall, an OK place if you dont need Wi-Fi, but prices are very close (£20) to Hilton Doubletree and its a poor comparison