Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New York

Wonderful place to stay with Family

Posted May 1, 2016 on Orbitz
Pros: The cleanliness and staff.
Cons: The heat needed to be a little lower for our liking.
Location: The underground will bring you wherever you want to go. Take the underground from Heathrow. You'll save a ton of pounds and it was fun!
The apartment was luxurious, clean, fresh and beautiful. My family loved staying there. The location was perfect for a tourist. There is the underground, a five minute walk, the above ground a three minute walk and lots of bus lines, about a three minute walk. The staff couldn't be nicer. The price was extremely reasonable for what we received. My family and I highly recommend and plan on staying there on our next visit.
Comment from Hotel Management
May 5, 2016 by Sanctum team, Hotel Management
Dear Peggy Thanks for the review and we are extremely happy that you and your family had a great time at Sanctum, see you back at Sanctum soon.
5 out of 5
by Michel from Saint etienne

Super appartement

Posted Apr 28, 2016 on Hotels
Super appartement, bien agencé, arrêt bus et métro à proximité
Comment from Hotel Management
Jul 9, 2016 by Sanctum, Hotel Management
Dear Michel Merci and we would love to have you and your family back at Sanctum. See you soon.
4 out of 5
by Jukka

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Sanctum, Hotel Management
Dear Jukka You have given us 4 out 5 and we would like to have an opportunity to make it 5 out of 5. On your next stay please let us know what our shortfall was so we can perfect it. See you back at Sanctum soon.
5 out of 5
by A verified traveler

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Sanctum, Hotel Management
Dear Anonymous 5 out 5 means you have kindly accepted us as your ‘home away from home’ residence. See you back at Sanctum soon.
5 out of 5
by ahmad

Posted Apr 2, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Sanctum, Hotel Management
Dear Mr Ahmad Thank you for your review and scoring us so highly. I hope from this time on you consider Sanctum ‘Your home away from home’.
4 out of 5
by A verified traveler from Singapore

A homely stay For My Holiday

Posted Feb 21, 2016
I have no complaints whatsoever. Hotel may not be centrally located, but it is close to several public transportation networks, that gets me to my destinations quickly in less than average 30 minutes throughout my recently concluded 2-week stay. Apartment comes with full facilities, including washing machine, oven, microwave, toaster etc. Room comes with free wifi. Apartment comes with balcony. From a price viewpoint, this apartment is an absolute bargain.
Comment from Hotel Management
Mar 2, 2016 by Sanctum, Hotel Management
Dear Jason Thank you for taking the time and scoring us and we are so happy that you enjoyed your stay and had no complaints but we hope next time you stay at Sanctum and you have no complaints you will score us a prefect 5. See you back soon.
5 out of 5
by A verified traveler from New York, NY

Great apartments close to everything!

Posted Jan 2, 2016
The apartments was great! It's close to the subway and only 15 minutes from central London. Supermarket and Starbucks are less than a block away. Staff is courteous and extremely helpful.
Comment from Hotel Management
Jan 5, 2016 by Sanctum, Hotel Management
Dear David, Thank you for your review and nothing is more pleasing to us at Sanctum then a happy guest. Best wishes in 2016 and see you soon at Sanctum.
4 out of 5
by A verified traveler

Home Away from Home

Posted Dec 6, 2015 on Hotels
Great staff, great rooms, great facilities. Will be back!
Comment from Hotel Management
Feb 13, 2016 by Sanctum, Hotel Management
Dear Valued Guest, Your home away from home is awaiting your next visit. See you back soon.
5 out of 5
by A verified traveler from Abuja Nigeria

Excellent location, quick access to transportation

Posted Nov 29, 2015
Pros: Friendly staff, spacious apartment. TV offers variety of channels. Balcony access to fresh air
Cons: Quality of shampoo,soap .
Lovely place, feels like home. Will stay again. Staff are polite and helpful
Comment from Hotel Management
Mar 10, 2016 by Sanctum, Hotel Management
Dear Zainab Thank you for taking the time and scoring us and we are so happy that you found our service, cleanliness and staff to your satisfaction. You have summed up our philosophy in a few words and we thank you for that. The shampoo and the soap are standard 5 star hotel quality and we do understand that it is not to everyone’s satisfaction.
5 out of 5
by A verified traveler from florida

HOME AWAY FROM HOME

Posted Nov 28, 2015
Pros: EVERYTHING
Cons: PERFECT
Location: .Unfortunately this was not a pleasure trip but i did do abi of shopping and dining in the west end.Transportation at the door.
The staff was par excellence;they were very warm friendly,helpful and cooperative. I call Phillip the gentlemans gentleman because he truly is a gentleman. He truly is an asset to be the first person to welcome you as you enter the door, which he always opens for you. The staff at the front desk were superb. The cleaning staff great. Thank you SANCTUM ,I will always recommend here and whenever I am in London this will be my home.Iforgot to mention location,PERFECT LOCATION! Thank you
Comment from Hotel Management
Dec 1, 2015 by Sanctum, Hotel Management
Dear Shirley Unfortunately your trip wasn’t for pleasure but we are happy that we made it into a pleasurable experience for you. We hope to see you soon at Sanctum ‘your home away from home’.