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This hotel is large, and busy. Service was generally professional and good. If you want to be close to parks, shops and transportation it is perfect. Breakfast was excellent and bar service, friendly and helpful.
visiting london for a concert at shepherds bush empire. brilliantly located for tubes and buses. clean and comfortable hotel with great staff.
Brilliant for all attractions, what a location. Lobby and bar great, rooms are slightly tired but a practical hotel and superb spot to visit London from. Staff are very helpful, some rooms could just use a bit of frechining up
Everything about our stay was great, no major problems. Superb location and brand new (obviously built for the 2012 Olympics). The breakfast buffet is discounted if you buy vouchers the night before.
A great hotel with lovely staff! The rooms were not what I expected from the photos as I thought they should have been a bit bigger but still was nice!
Business rptrip to London. The Strand Palace fulfilled all requirements and is in a great location near Covent Garden. We eat in the Duke pub just along the road which was nice. The room was small but perfectly functional single room. Huge hotel but didn't feel too busy. Not sure why I need to write ...
This hotel was very comfortable with superbly helpful and friendly staff. Breakfast was excellent. Location is good, close to a variety of restaurants, shopping centre and tube stations. We would certainly consider this hotel again.
Stayed for four nights this month (September 2017), having lodged here repeatedly in the past three years. The hotel remains somewhat average. Whilst sleep quality was good (despite the surrounding construction works and stadium) some of the amenities remain uninteresting. The buffet breakfast offering ...
This hotel is perfectly placed for any event at Wembley. The staff are helpful The food is excellent and reasonably priced The rooms are clean. Access to London easy. There is lots to do in the area. Fantastic restaurants nearby if you wanted more than what the hotel offers. We shopped at the London ...
Great location and great staff. 5 min walk to major train station (St. Pancras/Kings Cross) we were able to go everywhere we wanted to from here (including our Eurostar train direct to Paris) Rooms are small, not a big issue but they are (especially the bathroom). Countertop was lifting, needs some ...
A very comfortable stay on the last day of our trip, in close proximity to Paddington station and the Heathrow Express. Lots of space in our family room. The only thing I would mention is that the bathroom seemed to need some minor refurbishment, and the door lock was hard to operate. Overall, a ...
When we arrived I was greeted by the most friendly staff who dealt with my check in. My request of a room with the view of Big Ben was fulfilled and this only made me so much more impressed about my stay. The hotel is absolutely fantastic in my experience 5* luxury just to walk through the reception ...
Room not ready on arrival as hotel full. Had to wait 40 mins for key. Would upgrade to superior room as ours small. Staff v good. V clean. Excellent location for all sites and shows.
Really friendly staff, we got an upgrade and the room is fantastic. Bathroom and hallway are a little small and narrow, but overall a really good experience.
Very welcoming staff went out of their way to help. Good breakfast. Great location. Great bar/cafe. I'm travelling alone for the first time and the staff make everything easy. Hugs tel is showing its age and renos should be undertaken soon. International guests have high expectations.
Easy check in early without fuss and concierge helpful -for me convenience of being on picadilly line tube at gloucester road is main selling point plus stanhope arms pub across road and number of good eating places
Your heart starts to race when you see a shoe sale and your eyes light up at the sign of a designer boutique, so a shopping hotel in London is a must for you. Pack an empty suitcase to store all your new purchases when you book a hotel near shopping malls here on Expedia.com.