Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from israel

Great hotel

Posted Sep 29, 2016
Great hotel Very good facilities A smal room Very good breakfast Nice gym Great location
4 out of 5
by A verified traveler

Nice Hotel

Posted Sep 23, 2016
Very nice and confortable sofitel in London. I ll come back.
5 out of 5
by A verified traveler

観光の便利でとても良かった

Posted Sep 12, 2016
はじめてのロンドンで友人に勧められ宿泊しました。ピカデリー・サーカス駅に近く、どこに行くにも便利でした。 三人一部屋でしたが、お部屋も広々していて清潔で快適です。もちろんバスタブもあり、シャワーの水圧も十分でした。お勧めできるホテルです。
Comment from Hotel Management
Sep 12, 2016 by Nicolas, Hotel Management
Dear guests, Thank you so much for this very positive feedback. I am really glad to hear that you have thoroughly enjoyed your experience. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James
4 out of 5
by A verified traveler from Paris

Hôtel à l'emplacement idéal à Londres

Posted Sep 1, 2016
Nous y avons passé un excellent séjour et c'est la 2ème fois. Nous y retournerons. Merci au personnel d'accueil pour leur sourire et leur serviabilité.
Comment from Hotel Management
Sep 6, 2016 by Nicolas, Hotel Management
Chers hotes, Je suis ravi de lire que nous savons maintenir le niveau de qualite de nos prestations de service au fil des annees. A tres bientot donc. Tres cordialement. Nicolas Pesty Directeur General Sofitel London St James
5 out of 5
by A verified traveler from Los Angeles

Posted Sep 1, 2016
We had a wonderful stay at the St. James London Sofitel Hotel. The hotel itself is well appointed in French decor. The staff are so welcoming & professional, you feel valued like you're a celebrity. The restaurant & bar are swanky too! Good value for the expense. Negatives are that in keeping with major metropolitan area/century old retrofitted building, ex. the shower is tiny & there are some occasional challenges thereof. That said I would totally stay there again. Staff, wifi & location made it ideal!
Comment from Hotel Management
Sep 4, 2016 by Nicolas, Hotel Management
Dear guests, I am overwhelmed with joy with such positive feedback! Thank you for that! We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James
5 out of 5
by A verified traveler from ma

Elegant Hotel

Posted Aug 29, 2016
Elegant Hotel in central location. The staff was helpful at every turn. Sophisticated bar and restaurant in lobby . Comfortable rooms with every amenity.
Comment from Hotel Management
Aug 30, 2016 by Nicolas, Hotel Management
Dear guest, I am really pleased to read that you have loved your stay at Sofitel London St James. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James
5 out of 5
by A verified traveler from NJ

Lovely hotel in a great neighborhood

Posted Aug 28, 2016
This lovely hotel is centrally located and close to the tube, Piccadilly, restaurants, west end theater, Buckingham palace, and Trafalgar Square. Attentive staff and a lovely lounge off of the lobby. We will be repeat customers.
Comment from Hotel Management
Aug 30, 2016 by Nicolas, Hotel Management
Dear BDW, You willing to come back is our utmost reward. We look forward to welcoming you back with our undivided attention in our central yet quiet hotel. A bientot. Nicolas Pesty General Manager Sofitel London St James
5 out of 5
by A verified traveler from 東京

観光に至便で快適なホテル

Posted Aug 17, 2016
Pros: 部屋の広さ、チェックアウトの事前手続(事前に記入済みのカードを渡すだけで並ばずに5秒で完了)、ロビーなどの雰囲気
Cons: あとはウォシュレットがあれば言うことなし。
Location: バッキンガム宮殿やウェストミンスターなどの観光スポットには徒歩でも行ける場所で、トラファルガー広場やピカデリーサーカスなどもすぐ近くで、バスや地下鉄の利用にもとても便利。観光にはとても便利な立地でした。
バッキンガム宮殿やウェストミンスターなどの観光スポットには徒歩でも行ける場所で、トラファルガー広場やピカデリーサーカスなどもすぐ近くで、バスや地下鉄の利用にもとても便利。観光にはとても便利な立地でした。
Comment from Hotel Management
Aug 17, 2016 by Nicolas, Hotel Management
Dear guest, I thank you for your positive feedback. We look forward to welcoming you back in our central yet quiet hotel. A bientot. Nicolas Pesty General Manager Sofitel London St James
5 out of 5
by A verified traveler

Impressive hotel ~ Great location!

Posted Aug 15, 2016
We were pleasantly surprised by how close we were to walking to Hyde Park, Buckingham Palace and Trafalgar Square, National Art Gallery and great pubs.
Comment from Hotel Management
Aug 17, 2016 by Nicolas, Hotel Management
Dear guests, Thank you so much for your words of praise when you say that we are an "impressive hotel". This is our utmost reward. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James
5 out of 5
by A verified traveler from v

Excellent place for a trip downtown.

Posted Aug 15, 2016
Loved the place the staff and the location. Beautiful hotel, bar was really nice , breakfast excellent and located in the heart of the city. Clean less of the room could not be better and the staff was really helpful it was our first time in London with our kids. We'll come back for sure.
Comment from Hotel Management
Aug 17, 2016 by Nicolas, Hotel Management
Dear guests, I am really glad to hear that your first time in London was enhanced by your great experience at Sofitel London St James. We look forward to welcoming you all back. A bientot. Nicolas Pesty General Manager Sofitel London St James