- Liked: Property conditions & facilities
- Disliked: Staff & service
Family stay at Sonder’s King Scholar
We were in a family vacation in London and stayed for 9 days in Sounder’s King Scholars flat. The apartment was fine and nicely furnished, with 2 bathrooms and a fully equipped kitchen, the cleaning could have been better, and it’s great advantage was the every central location - 3 minutes walk from Victoria station. We found the fact that there is no one at the front desk and all the interaction with the hotel was done via emails, very unsatisfactory and time consuming.We found the queen bed to be small for our 12 year-old boys and asked for extra bed or even extra sheets and blankets, and our request was addressed only a day after and was not accepted. Overall we had a good experience with the flat, however it would have been much better, if the service was more generous.