A great experience from start to finish. An utterly fantastic job done on St Pancras Station is carried into this amazing hotel. We "only" had the entry-level room and were aware it would not be facing anything that pretty, however, it was very comfortable and well equipped. To be honest we spent more time in the amazing bar, spa and breakfast area to be worried about the size of the window. If I could mention one thing it might be at check-in to explain any upgrade offers as I got the impression we were allocated on arrival and not at the time of booking. Great breakfast. thanks.