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Overview of Stay in Chelsea

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Free wired internet
Free wired internet
Free wired internet
Free wired internet

Stay in Chelsea

2.5 out of 5
Guests rated this property 1.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

    Popular LocationNatural History Museum10 min walk
    Popular LocationHyde Park18 min walk
    Popular LocationKensington Palace19 min walk
    AirportLondon (LHR-Heathrow)31 min drive

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Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Studio, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

Apartment, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

Large Family Room

  • Sleeps 6
  • 3 Double Beds

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Family Room, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds

Apartment (with shower)

  • Sleeps 4
  • 2 Double Beds

About this area

London

Stay in Chelsea is located in London's London City Centre neighborhood. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Royal Albert Hall and Kensington Palace. Consider Piccadilly Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction.
Popular Location

What's nearby

  • Natural History Museum - 10 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Hyde Park - 18 min walk
  • Kensington Palace - 19 min walk

Getting around

  • Kensington (Olympia) Station - 4 min drive
  • Gloucester Road Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • Green Door Steakhouse — 3 min walk
  • Cafe Forum — 3 min walk
  • Cambio de Tercio — 4 min walk
  • Cacciari's — 4 min walk
  • Macellaio RC South Kensington — 4 min walk

About this property

Stay in Chelsea

London guesthouse in London City Centre, walk to Natural History Museum
This smoke-free guesthouse features free WiFi in public areas. All 22 rooms offer free wired Internet and coffee makers.
Stay in Chelsea offers 22 accommodations with coffee/tea makers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Daily housekeeping

Languages spoken

  • Dutch
  • English
  • Portuguese
  • Spanish
  • Thai

More

  • Smoke-free property

Room amenities

Food and drink

  • Coffee/tea maker

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property only accepts credit cards and cash for all bookings and onsite payments

Property is also known as

Stay Chelsea
Stay Chelsea House
Stay Chelsea House London
Stay Chelsea London
Stay In Chelsea Guesthouse London, England
Stay Chelsea Guesthouse London
Stay Chelsea Guesthouse
Stay In Chelsea Guesthouse London
England
Stay in Chelsea London
Stay in Chelsea Guesthouse
Stay In Chelsea Guesthouse London

Frequently asked questions

Can I cancel my reservation for free at Stay in Chelsea and receive a full refund?
Yes, Stay in Chelsea offers free cancellation on select room rates, because flexibility matters! Please refer to Stay in Chelsea cancellation policy on our site for more details about any exclusions or requirements.
Is Stay in Chelsea pet-friendly?
No, pets are not allowed at this property.
How much is parking at Stay in Chelsea?
This guest house doesn't offer parking.
What time is check-in at Stay in Chelsea?
Check-in is from 2 PM - 9 PM.
What time is check-out at Stay in Chelsea?
Check-out is at 11 AM.
Where is Stay in Chelsea located?
Located in London City Centre, this guesthouse is within a 15-minute walk of Natural History Museum, Victoria and Albert Museum, and Kensington High Street. Imperial College London and Science Museum are also within 15 minutes. Gloucester Road Underground Station is only a 5-minute walk and South Kensington Underground Station is 7 minutes.

Overall score and ratings

2.2
Rating 5 - Excellent. 2 out of 65 reviews
5 - Excellent 3%
Rating 4 - Good. 9 out of 65 reviews
4 - Good 14%
Rating 3 - Okay. 13 out of 65 reviews
3 - Okay 20%
Rating 2 - Poor. 16 out of 65 reviews
2 - Poor 25%
Rating 1 - Terrible. 25 out of 65 reviews
1 - Terrible 38%

1.9/5

Cleanliness

2.3/5

Staff & service

0.0/5

Amenities

1.9/5

Property conditions & facilities

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you need a bed for the night
Location is perfect for our needs. Very close to the tube and Albert hall. The down side it wasn't a very nice room. plug socket hung off the wall and a hole munched in the wall. Shower and toilet not the best.
Stayed 2 nights in Nov 2017

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
It was so bad we left after one night
The room was moldy. Every spring could be felt on the mattresses and the pillow was like an envelope. Rooms were tiny, walls and doors paper thin. The lock on our door looked like it had been kicked in. Shared bathroom was advertised, but it wasn't advertised that there were two bathrooms for pretty much the entire building. From 6-9am there was a noisy parade of nonstop showers leaving the bathroom soaking wet. The other bathroom was extremely dirty and moldy so I opted not to use that one. The WiFi stopped working about six hours after check-in and gave the "Connected, no internet access" signal for at least 15-16 hours before we left. Overall, the only thing this place has going for it is the location, which is close to Gloucester Street underground, but otherwise should be shut down. We left after the first night and ate the cost, as it was non refundable. I would never recommend this place to anybody.
Stayed 4 nights in Nov 2017

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room, Smelly Toilet, No reception. Blackout.
1 permanent staff and 1 cleaner do all job including cleaning and receiving customer. They have 24 rooms to take care. At least they need to provide a reception table to take customer in because it is a hot place for visitors. some need to get wet in the rain just for waiting someone to take them into the building. Toilet have no hot water. and very very bad .
Stayed 3 nights in Sep 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful All Around
When my friend and I arrived at the "hotel" there were no instructions on how to get in. We rang what we thought was the door bell several times with no luck. My friend went around the corner to a neighbors house where they told her that this happens all time and people end up calling the owner. Because we were international we didn't have phone service. I stopped some men outside and asked if I could borrow their phone, by this time the employee of the "hotel" came out. He awkwardly confirmed that I had paid for the room then took us upstairs to a room and briefly showed us a bathroom and then showed us another room. We picked the 2nd room. He failed to mention that the building did not have hot water. The second night there was no water at all. I asked our neighbors staying in the room next to us about the situation. The one guy told me that if we went to the basement (4 flights down) the bathroom down there had water. The bathroom smelled awful. The half bath (2 piece) on our floor was disgusting. There was dust everywhere and it smelled of sewage. The sheets on the bed were stained, as were the towels. The WiFi was very temperamental. All in all the best part of this hotel was when we left.
Stayed 2 nights in Sep 2017

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