Ratings based on 155 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from london, England

The room was amazing, the staff are not helpful!

Posted Mar 14, 2017
Pros: the room
Cons: train the staff to be more helpful!
The room was amazing, the staff were not that helpful, I informed them that I was jet lag from a flight of LA. She place me in a room that was very noisy in the afternoon. I would say its more 4 star that's five star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from chelsea london

Nice hotel close to shops and hospital

Posted Mar 14, 2017
Comfortable room everything you need. Great amenities.. lovely and clean and modern.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good.

Posted Mar 6, 2017
Pros: All aspects.
Cons: Room felt small initially but it had everything we needed.
Location: Very good, 5 mins from tube.
Very nice hotel, staff were helpful and very nice. Facilities were good but room was on the small side although nicely decorated and clean. Well located for the tube and overall very good and we enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from nottingham

Nice hotel!

Posted Mar 5, 2017
It was Quite noisey with other guests! It's classified as 5 star more like 4 star hotel!
4 out of 5
by A verified traveler

Tidy and comfortable in Chelsea

Posted Nov 23, 2016 on Hotels
Less impressive than on previous occasion. Small room, a little noisy on account of activities in the adjoining corridor/room. Absent TV controller meant that I had to go back to reception to obtain a replacement. Not always value for money as the pricing of the rooms is very variable.Nevertheless still pretty satisfactory.
4 out of 5
by A verified traveler

worth a visit

Posted Nov 12, 2016 on Hotels
adequate and comfortable
5 out of 5
by A verified traveler

Tiny clean and conveniently located

Posted Nov 10, 2016 on Hotels
The room was tiny but well appointed and very comfortable. The bed was one of the best I've ever had - deep, comfortable, and excellent linens. The tv was not very good and the room above me must not have been carpeted because it was very noisy at times. Having said that though, it was not enough of a deterrent. I would return in a heartbeat.
5 out of 5
by A verified traveler

Great place

Posted Oct 12, 2016 on Hotels
All good I will come back
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
5 out of 5
by A verified traveler

Perfect location, great staff

Posted Oct 1, 2016 on Hotels
The staff was wonderful, warm, and consistently helpful