Courtyard

Reviews of Taj 51 Buckingham Gate, Suites and Residences

5 out of 5
Taj 51 Buckingham Gate, Suites and Residences
51 Buckingham Gate, London, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 570 out of 643 reviews" "
Rating 8 - Good. 54 out of 643 reviews" "
Rating 6 - Okay. 6 out of 643 reviews" "
Rating 4 - Poor. 5 out of 643 reviews" "
Rating 2 - Terrible. 8 out of 643 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service 5 star property Absolutely loved our stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Large 2 bedroom suite was very comfortable. Nice dining options and staff are excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Kalluparampil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant and comfortable stay. The staff were very cooperative and helpful. Didn’t have any issues at all.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stuart

Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a three bedroom apartment in the minsters building at TAJ 51. It was my wife’s birthday and they gave us a free upgrade which was amazing. The room was like a five star apartment with its own dining room, kitchen living room bathroom 3 ensuite bedrooms it in a fantastic location. Just five minutes walk from Buckingham Palace felt really safe convenience store just two minute walk. A breakfast pastry shop nearby. Although the breakfast downstairs in the restaurant was incredible and included in the room. All in all we had an amazing time. the staff were top-notch and nothing was too much trouble .
Stayed 1 night in Jan 2024

10/10 Excellent

JASJEET

Stayed 4 nights in Dec 2023

10/10 Excellent

Marion

Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible
Stayed 4 nights in Oct 2023

10/10 Excellent

Kavyta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, this place was impeccable. The staff went above and beyond and anticipated our every need. Everything was perfect.
Stayed 5 nights in Nov 2023

10/10 Excellent

Thivyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay with excellent service.
Stayed 1 night in Nov 2023

10/10 Excellent

MohdArman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London.
Stayed 4 nights in Oct 2023

10/10 Excellent

Wen, Pennington

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most professional service one can expect from a 5 star property.
Stayed 7 nights in Oct 2023

8/10 Good

Hany

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2023

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Suite Excellent service
Stayed 2 nights in Sep 2023

10/10 Excellent

Joyesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old London wonderful location
We had reserved a suite in the apartment section of the hotel, and to our delight were upgraded to a very large apartment, complete with washer/dryer. The service was excellent, the decor stunning and sophisticated. The majority of guests are East Indian, which gave another layer to our stay. The location was perfect for us to walk and enjoy Old London.
Stayed 4 nights in Aug 2023

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Taj 51 … the service and property were top notch! I was only dismayed that they didn’t have a hotel - airport transfer . No trouble in recommending this property.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, clean hotel with top-notch service.
Stayed 2 nights in May 2023

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as always
Stayed 3 nights in Apr 2023

6/10 Okay

RUSTU CAN

Poor quality
Stayed 3 nights in Apr 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj at Buckingham by far one of the best properties we have stayed at. Accommodating to us and our 3 kids (13,11,11) the staff consistently went above and beyond for us. Would highly recommend this hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities
Absolute perfection!!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff (from front desk to the team at breakfast) which made the stay enjoyable for our family!
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great staff and beautiful hotel. Was upgraded to a 1 bedroom suite and it was fantastic. Staff and Service was phenomenal.
Stayed 4 nights in Mar 2023

2/10 Terrible

johnel

Disliked: Staff & service
the service when checkout was horrible they treared me like a criminal I was paying 700 dollars a night. they would call me 2 hours before checkout. I have vip access and late checkout included. they treated me horrible.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Superb Stay other than the 3:30am fire alarm
Stayed 1 night in Mar 2023

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for both business travelers and for families. A true gem.
Stayed 4 nights in Feb 2023

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up
Lovely as always! Thanks :)
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarbjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience. Having had the privilege of staying in many 5*/ 5* across the world I have to say Taj51 stood out by a mile. We could not fault any part of the experience. The suite was superb, breakfast was wonderful, the restaurants excellent and we loved Jiva Spa. The staff made the whole stay exceptional. Everyone we interacted with was wonderful and really made it feel like a home away from home. Can't wait to return :)
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter, halesowen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! We were unexpectedly upgraded to the jaguar suite (£7000) from a measly king bed room, which was par excellence in every way. We also received a cake and champagne for our 25 anniversary celebration. Happy Hour in the evening and a sumptuous Indian BF. We had an exceptionally comfortable & enjoyable stay.
Stayed 1 night in Dec 2022
Response from J Joby on Jan 21, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Joy JobyDirector of Rooms

10/10 Excellent

andrew

Stayed 2 nights in Dec 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suites near Buckingham Palace
Loved the Taj Buckingham Gate! Lovely suite, excellent location near Buckingham Palace, and great service! Highly recommend you also get the breakfast option, it's a lovely buffet.
Stayed 4 nights in Sep 2022

8/10 Good

Mari Ann, Winnipeg

Stayed 4 nights in Sep 2022

10/10 Excellent

mark

Stayed 1 night in Aug 2022

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great staff and property, unfortunately due to price probably a once in a lifetime stay for us
Stayed 5 nights in Jul 2022

10/10 Excellent

Mansi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location and staff were excellent. We stayed 6 nights and it was a fantastic stay. I would come back in a heartbeat!
Stayed 6 nights in Jun 2022

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch and location was very convienent to all the tourist attractions of London. Highly recommend for family given the amount of space
Stayed 7 nights in Jun 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Wonderful hotel. Staff was friendly and helpful. Our room was awesome. And you cant beat the location.
Stayed 1 night in May 2022

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Everyone was wonderful. Only problem was we couldn’t get into our room. We had to go up and down 3 times late at night! On the third time we were accompanied by member of staff and they realised we were locked out of the entrance to our suite. So we would never have got in. It was a bit exhausting otherwise all good
Stayed 1 night in May 2022

10/10 Excellent

shedane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You all were amazing!! we will definitely be coming back!!
Stayed 5 nights in Apr 2022

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Very convenient location, comfortable accommodation, amazing staff Concierge team very nice and extremely helpful. Restaurant super accommodating with dietary restrictions.
Stayed 6 nights in Apr 2022

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2022

2/10 Terrible

Paramjit

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
wash room comes only hot water no cold water , i have delauxe suite ,washroom size less then 3 feet wide and lenghth is 4 feet . Body hit on the washroom wall . i spend lot..........of money this suite . i am very.........disapointed never go again waste of my 7 day londo tour.
Stayed 7 nights in Mar 2022

2/10 Terrible

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Kassamali

Stayed 4 nights in Mar 2022
Response from Joy Joby on Mar 20, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joy Joby Director of Rooms

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel/suites and lovely staff going above and beyond. Great location and useful kitchen for longer stays with kids. Comfortable rooms and excellent food and service.
Stayed 1 night in Feb 2022
Response from Joy Joby on Mar 20, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joy Joby Director of Rooms

10/10 Excellent

Gourav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Joy Joby on Mar 20, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joy Joby Director of Rooms