Ratings based on 5 Verified Reviews

3.4 out of 5
80% of guests recommend
4.4 Room cleanliness
3.4 Service & staff
4.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Sussex Coast

Basic but more than adequate

Posted Jan 29, 2015
Pros: Friendly and very convenient for what we wanted. Will certainly use again
Cons: Nothing really
Location: see above
Accessible only by lift but that is no problem. Free parking which is a bonus. Staff were VERY helpful and friendly. Room was clean but basic which was all that was needed. Aldi store fairly near and coffee/ tea provided in the room. Situated In Penge, 10 minutes walk from Anerley station so convenient for getting into the city (30 minute overground ride) Not really near to Crystal Palace except by bus or car. Perfectly adequate
3 out of 5
for Everyone
by A verified traveler from london


Posted Nov 26, 2014
As expected for a TL! No frills, cheap place. Not much going on. Shops close by. Free Carpark available
3 out of 5
by A verified traveler

poor reception, ordered a fake taxi

Posted Jan 2, 2013
we arrived at the hotel but struggled to find the entrance. there is an entrance on main road but it was for disabled at didn't give direction about main entrance. There was no staff at reception desk when we arrived and we have to wait and shout for somebody. the name of the hotel was confusing as we booked at TI London crystal palace but the hotel at this address was the Travellodge London Crystal palace. We booked for 2 adults and 3 kids but the lady at reception said the booking is for 2 adults only and she had to make several calls and then came to us after about 15 min to say you can stay in the room (we made booking for 2 adults and 3 kids). in the day of check out we asked a member of staff to order a taxi for us and he kindly did. however, there was no Taxi sign on the car, there was no meter for the money and the driver charged very high rate (we paid 16 pound for 3 mile distance)
3 out of 5
for Everyone
by Charity from Saffron Walden, Essex, UK


Posted Dec 18, 2012
Pros: The bed
Cons: Not enough towels
Location: Nice & quiet
We found 1 bath towel & there was no pillow case for that extra pillow . The receptionist was very friend. But how come u sent me the confirmation no number,if u didnt take money from my account, l was disappointed when l was told to pay at the Hotel
4 out of 5
for Everyone
by A verified traveler

One of the best travelodges.

Posted Oct 21, 2012
Pros: Price was excellent
Cons: Mattress.
Location: Ok
Good for Travelodge. Clean modern and well maintained. Entrance needs better signage and mattress bit tired all else grand.