Great hotel in great area
Posted Mar 10, 2017
Needed to find a hotel in a pinch, and came across The Cleveland. It is located in a very nice residential area, that is quiet, well kept and has a welcoming feel. It is about a 10 minute walk to Paddington Station and there are plenty of places to eat along the way (I recommend Bizzaro Italian Ristorante, dont worry about the odd name). We stayed in Room 20, which faced the street with 3 large windows, covered by blackout curtains. There was a very nice kitchenette, large modern bathroom and plenty of additional seating. This room is the polar opposite of other London hotels in that it is not ultra-modern and tiny......on the contrary it is spacious, true to its locale with its warm furnishings and very private. The best part of the hotel though, in my opinion, is the staff. From the moment you walk in, to the literal moment you walk out they are there to help with luggage, dining recommendations, courtesy calls to verify if you want you room tended to, and just a basic level of attentiveness and professionalism that is sorely lacking throughout most of the hospitality industry. Bang for you buck, this place is a hidden gem....do yourself the favor of enjoying a night or five here.
Comment from Hotel Management
Mar 10, 2017 by Management, Hotel Management
Thank you for your review.
We are very happy you have found us. Thank you for pointing out the size of the room, which is very generous. We must be fair and say you have stayed in our biggest, family room but our doubles are also larger than your average London room. Thank you very much for your kind word about us, it is nice to see when being kind prompts equally kind response. We are looking forward to hosting you again on future occasions.