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The Cranley

Star Rating
4 out of 5

Information

Reviews

3.7 / 5Good
551 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Natural History Museum
    11 min walk
  • Popular Location
    Hyde Park
    3 min drive
  • Restaurant
    Scoff & Banter
    7 min walk
  • Restaurant
    Caffè du Coin
    8 min walk
  • Airport
    London (LHR-Heathrow)
    26 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Executive Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Classic Single Room, 1 Double Bed

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Double Room (with Four Poster Bed)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Penthouse

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

London

In the city center, The Cranley is in London's London City Centre neighborhood, a walkable area with good shopping. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's popular attractions include Stamford Bridge Stadium and Sea Life London Aquarium. BT Tower and Coca-Cola London Eye are not to be missed. Our guests appreciate the hotel's quiet location for the nightlife and sightseeing. It's also convenient to public transportation: Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 9 minutes.

What's nearby

  • Popular Location
    Natural History Museum - 11 min walk
  • Popular Location
    Hyde Park - 3 min drive
  • Popular Location
    Kensington Palace - 3 min drive
  • Popular Location
    Buckingham Palace - 5 min drive
  • Popular Location
    Marble Arch - 6 min drive

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • London West Brompton Station - 14 min walk
  • London (LHR-Heathrow) - 26 min drive

Restaurants

  • Scoff & Banter — 7 min walk
  • Caffè du Coin — 8 min walk
  • Bosphorus Kebabs — 8 min walk
  • Byron — 11 min walk
  • The Hour Glass — 15 min walk

About this property

The Cranley

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 39 rooms offer free WiFi, minibars, and TVs with cable channels. Room service, premium bedding, and free newspapers are among the other amenities available to guests.

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 9.95 per person (approximately)
  • Nearby parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a rollaway/extra bed. please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Cranley
  • Cranley Hotel
  • Cranley Hotel London
  • Cranley London
  • The Cranley Hotel
  • The Cranley London
  • The Cranley Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Parking nearby: GBP 35 per day
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Computer station

Outdoors

  • Terrace

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Fitness center (discounted access)
5 - Excellent
162
4 - Good
200
3 - Okay
90
2 - Mediocre
55
1 - Poor
44
4.0
Cleanliness
4.0
Service and Staff
2.5
Amenities
3.6
Property condition

3/5

Staff was friendly and accommodating. Property was not up to par for area and price. My first night, the room I was staying in smelled like cigarette smoke. I wasn’t quite sure where the smoke was coming from—either from another room or outside. It was evident the smoke was entering my room only, as the hallways did not smell like smoke—I eventually switched to another room the following day. It is my belief staff was aware that the room had a smoke problem, as when I checked into the room, all the windows were open despite the cold weather as if they were trying to cover up the smoke smell. Additionally, the hotel had no heating available and portable heaters were provided only after complaining of how cold it was. Would NOT recommend this hotel.

Stayed 2 nights in Nov 2019

2/5

Really disappointing and the pictures and headline rate grossly misrepresent the offer here. The pictures bear no resemblance to the rooms on offer here. The rooms are dirty. The headline rate of "£300" is simply larceny - the heating clearly hasn't been working for weeks and there isnt even a kettle in the room. A noisy fan heater was grudgingly offered. Lots of staff wandering in and out of the back office but none of them doing anything useful or engaged in service to the customer. Finally and of note, the person checking in behind me had his credit card stopped simply for giving his details to this hotel. BE AWARE. Expedia should de-list this hotel unless the rate is reduced to commensurate with the offer: a second rank two star bed and breakfast a long walk from the nearest tube.

Stayed 1 night in Nov 2019

3/5

Stayed 4 nights in Oct 2019

3/5

The property was well located very near to the Gloucester Road Underground. Nearby were several fine restaurants. The TV worked and there was always hot water. It had an elevator. The staff was passive. The internet didn't work for 2 days and 3 separate desk clerks at different times couldn't say what was being done to fix it. Drawer pulls were missing from the bureau. The continental breakfast was limited and the bread was always stale.

Stayed 3 nights in Oct 2019

1/5

Stayed 1 night in Oct 2019

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