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Cranley Hotel London

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Balcony
Premium bedding, minibar, in-room safe, desk
TV
Premium bedding, minibar, in-room safe, desk

Overview of Cranley Hotel London

Cranley Hotel London

4 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationNatural History Museum11 min walk
  • Popular LocationKensington Gardens17 min walk
  • Popular LocationRoyal Albert Hall20 min walk
  • AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

About this area

London

In the city center, Cranley Hotel London is in London's London City Centre neighborhood, an area with good shopping. Natural History Museum and Victoria and Albert Museum are cultural highlights, and travelers looking to shop may want to visit Kensington High Street and Harrods. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Natural History Museum - 11 min walk
  • Kensington Gardens - 17 min walk
  • Kensington High Street - 18 min walk
  • Royal Albert Hall - 20 min walk
  • Stamford Bridge Stadium - 4 min drive

Getting around

  • Kensington (Olympia) Station - 4 min drive
  • Gloucester Road Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • The Hereford Arms — 4 min walk
  • Calix — 4 min walk
  • Green Door Steakhouse — 4 min walk
  • Cafe Forum — 4 min walk
  • Fait Maison — 5 min walk

About this property

Cranley Hotel London

4-star London hotel in London City Centre, near Natural History Museum
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 39 rooms offer free WiFi, minibars, and TVs with cable channels. Room service, premium bedding, and free newspapers are among the other amenities available to guests.
Cranley Hotel London offers 39 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Computer station

Outdoors

  • Terrace

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 9.95 per person (approximately)
  • Nearby parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

3.4
Rating 5 - Excellent. 183 out of 724 reviews
5 - Excellent 25%
Rating 4 - Good. 225 out of 724 reviews
4 - Good 31%
Rating 3 - Okay. 131 out of 724 reviews
3 - Okay 18%
Rating 2 - Poor. 89 out of 724 reviews
2 - Poor 12%
Rating 1 - Terrible. 96 out of 724 reviews
1 - Terrible 13%

3.6/5

Cleanliness

3.7/5

Staff & service

2.4/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting...nothing works can't even get a coffee in the morning
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021

5/5 Excellent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The location and the stuff were the best ğart pf my stay
Stayed 5 nights in May 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have made a complaint to the management of the Cranley hotel regarding our stay. Please can Expedia contact me the number provided on my booking to discuss this further
Stayed 1 night in May 2021

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse than a motel by us standard. Blinds will not close , chairs are torn , bed headrest have water damp stains , Absolutely aweful
Stayed 3 nights in Mar 2021