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The Excelsior Hotel

Star Rating
2 out of 5

Information

Reviews

2.9 / 5
303 reviews

Amenities

  • Free WiFi
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    The British Museum
    4 min drive
  • Popular Location
    Oxford Street
    4 min drive
  • Restaurant
    Granger & Co.
    6 min walk
  • Restaurant
    Moro
    15 min walk

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-11-11. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, The Excelsior Hotel is in the city center and near a metro station. Russell Square and BT Tower are notable landmarks, and the area's natural beauty can be seen at Regent's Park and St. James Park. Check out an event or a game at Emirates Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed.

    Visit our London travel guide

    What's nearby

    • Popular Location
      The British Museum - 4 min drive
    • Popular Location
      Oxford Street - 4 min drive
    • Popular Location
      Camden Markets - 4 min drive
    • Popular Location
      Piccadilly Circus - 6 min drive
    • Popular Location
      Trafalgar Square - 6 min drive

    Getting around

    • King's Cross St. Pancras Underground Station - 2 min walk
    • London King's Cross Station - 3 min walk
    • London (LCY-London City) - 21 min drive

    Restaurants

    • Granger & Co. — 6 min walk
    • Moro — 15 min walk
    • The Castle — 22 min walk
    • Cote Brasserie — 24 min walk
    • Smoking Goat Thai Restaurant — 27 min walk

    About this property

    The Excelsior Hotel

    This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a porter/bellhop. All 28 rooms offer free WiFi, coffee makers, and TVs. Guests will also find electric kettles, hair dryers, and safes.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Hindi
    • Portuguese

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Hair dryer

    Entertainment

    • TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle

    More

    • Desk
    • Iron/ironing board (on request)
    • Safe
    2.9

    Guest rating

    5 - Excellent
    20
    4 - Good
    87
    3 - Okay
    80
    2 - Mediocre
    63
    1 - Poor
    53
    3.2
    Cleanliness
    3.1
    Service and Staff
    2.7
    Amenities
    2.8
    Property condition

    3/5

    • Disliked: Amenities, property conditions & facilities

    Good proximity to Kings Cross station and the underground.

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Staff & service, room comfort
    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    2/5

    • Liked: Property conditions & facilities
    • Disliked: Room comfort

    Tiny, very tiny

    I stayed there for one night because I had an early-morning train from King's Cross. This place has the smallest rooms I've seen. They've squeezed in every millimetre of accommodation space: the shower is over the toilet, the bed occupies so much of the room there's barely space for a backpack (certainly not for a suitcase), the halls are narrower than a normal person's shoulders. The reception desk is three buildings away. It's clean and the receptionist is professional, but the building is ridiculously cramped.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    This traveler didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The room was what was expected for the star rating and price. Basic but most importantly clean and comfortable. My friends and I would stay there again.

    Stayed 1 night in Sep 2019

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