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Reviews of The Garth Hotel

2.5 out of 5
The Garth Hotel
69 Gower Steet, Bloomsbury, London, England

Reviews

6.0
Rating 10 - Excellent. 52 out of 570 reviews" "
Rating 8 - Good. 139 out of 570 reviews" "
Rating 6 - Okay. 182 out of 570 reviews" "
Rating 4 - Poor. 116 out of 570 reviews" "
Rating 2 - Terrible. 81 out of 570 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Oliver

Disliked: Cleanliness, property conditions & facilities
Room was pretty dirty and small but get what you pay for as it was cheapish
Stayed 1 night in Apr 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed this accommodation from last Monday to Wednesday for 2 nights. I found a bug that I have never seen before. I just killed it. A week later, I got a lots of skin rashes (literally so many rashes) on my limbs. It was bed bugs. I wouldn’t say the accommodation is dirty as the staff changes the bedding and towel everyday. However whole bed frames in this accommodation should be replaced as new one! I guess all the rooms have the bed bugs. It’s not worth it to stay here. Price isn’t matter for this issue.
Stayed 2 nights in Mar 2024
Response from The Garth Hotel on Apr 21, 2024
Dear Daniel,We apologize for the inconvenience.Thank you for sharing.Best Regards.The Garth Hotel

4/10 Poor

Rasmus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Garth Hotel on Mar 27, 2024
Dear Rasmus,Thank you for providing your post stay in regards to your stay at The Garth Hotel London.We hope to see you soon.Best Regards,The Garth Hotel

6/10 Okay

SHUK CHNG

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Frankly speaking, the most attractive point for this hotel is the location. It is very convenient to me to go everywhere in London as it is located in the heart of the city. As the room fee is very competitive comparing with the near hotel, I have no compaint to the overall service. However, I hope the hotel could provide the hair-dryer to the customer in nearly future as it is very basic item for the hotel room. It is very uncomfortable to me without the hair-dryer, it means I could not clean my hair after the long day.
Stayed 1 night in Mar 2024
Response from The Garth Hotel on Mar 25, 2024
Dear Mr.Shuk Chng,Thank you for providing your post stay review.We highly appreciate it.Kindly note that we do offer hairdryer that is located in the drawer where is the tv is placed.Best Regards,The Garth Hotel

6/10 Okay

Michael

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from The Garth Hotel on Mar 15, 2024
Dear Michael, Thank you for your review. We hope to see you again.

8/10 Good

Cathal

Liked: Staff & service
It was fine.
Stayed 1 night in Mar 2024
Response from The Garth Hotel on Mar 13, 2024
Dear Cathal,Thank you for the review,Hopefully seeing you soon at The Garth Hotel.Best Regards,The Garth Hotel

8/10 Good

Margarita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Listen, if you’re not going to live in your hotel room during your visit this is the place for you. We came here to sleep, shower and change and spent most of our days exploring. We had a 3 night stay and only on one of the days did we not have hot water. Slight issue but manageable. You’re within walking distance of transport that gets you to all the tourist areas. You’ve got plenty of shopping options. Location wise it was perfect and was a budget friendly option in comparison to other properties in the area. Would recommend if you’re not going to pick at everything your room is not. look at it as the bare necessities when traveling and it’s perfect.
Stayed 3 nights in Feb 2024
Response from The Garth Hotel on Feb 20, 2024
Dear Margarita,Thank you for providing your review. We highly appreciate it and hopefully see you soon.Best Regards,The Garth Hotel

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do better.
On arrival, I was sent into the basement to find my room, but it wasn't there. On going into the room, it was a bit cold. There was no hot water until the evening. I had to transfer water from the bathroom tap into the kettle with a glass. The light switch was not near the bed. There was quite a bit of noise from the road and also I got woken several times through the night by the noise of next-door room. I found that there was poor TV reception on some stations (such as BBC1) and the remote control would not switch the TV off and volume buttons and some other buttons did not respond. The keys provided would not open the main front door and room key (No.18) was not easy to operate. Otherwise, my morning shower was good with soap and gel provided,.and the three staff I met were very nice.
Stayed 1 night in Jan 2024
Response from The Garth Hotel on Jan 26, 2024
Dear Mr. Peter,Thank you for your review, We highly appreciate it and we always appreciate the feedback from our guests in order to maintain the positive feedback provided by guests as well as work on the feedback that you also provide us with in order to provide you and our guests with better experience.Best Regards,The Garth Hotel

6/10 Okay

Paul

Stayed 1 night in Jan 2024
Response from The Garth Hotel on Jan 14, 2024
Dear Paul,Thank you for your review & hopefully see you soon again at The Garth Hotel.

8/10 Good

Cerys

Stayed 1 night in Dec 2023
Response from The Garth Hotel on Jan 7, 2024
Dear Cerys Gentle,Thank you for your review & hopefully seeing you soon again at the garth hotel.Best Regards,The Garth Hotel

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from The Garth Hotel on Jan 7, 2024
Dear Elizabeth,Thank you for your review & hopefully we meet your expectations next time you stay with us at the garth hotel.Best Regards,The Garth Hotel

8/10 Good

Brian P

Liked: Cleanliness, staff & service, room comfort
Practical
Very useful if you need to be based in North London. Easy to check in.
Stayed 1 night in Nov 2023
Response from The Garth Hotel on Dec 5, 2023
Dear Mr. Brain,Thank you for your kind review and hopefully see you soon at the garth hotel.Best Regards,The Garth Hotel

10/10 Excellent

David Baker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Very helpful staff. Small but comfortable room. Good beds and a nice sized fridge in the room
Stayed 2 nights in Oct 2023
Response from The Garth Hotel on Oct 29, 2023
Dear David Baker,Thank you for your kind review.We hope to see you soon at the garth hotel.Best Regards,The Garth Hotel

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Good location. Clean and tidy however noticeably dated. Shower was low pressure and window was damaged with wooden panel over broken pane. Overall happy for the money and location.
Stayed 1 night in Oct 2023
Response from The Garth Hotel on Oct 13, 2023
Dear Mr.Kevin,Thank you for providing us with your feedback.Best Regards,The Garth Hotel

10/10 Excellent

laura

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It’s an ok place
If you’re looking for somewhere to stay it’s good. It’s very simple, old, needs updating but functionable to save money. It’s walking distance to many places. Staff is very helpful & courteous.
Stayed 2 nights in Sep 2023
Response from The Garth Hotel on Oct 5, 2023
Dear Laura,Thank you for your feedback and your review, we highly appreciate it and hopefully seeing you again very soon at The Garth Hotel.Best Regards,The Garth Hotel

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly
Stayed 2 nights in Sep 2023
Response from The Garth Hotel on Sep 19, 2023
Dear Pam,Thank you for your review, we look forward to welcoming you here again in the future.Best regards,The Garth Hotel

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service
10min walk from Euston. We were able to check in early on route to Covent Garden. The room was clean with tea and coffee making facilities. The bed was comfortable.
Stayed 1 night in Sep 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Karen Aucock, Thank you for your review,Always happy to welcoming you back again.Best Regards,The Garth Hotel

10/10 Excellent

Shan

Stayed 2 nights in Aug 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Shan Wong,Thank you for your review,Hopefully seeing soon again in the future.Best Regards,The Garth Hotel

4/10 Poor

rosemary, fresno

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great area. Rooms were awful. Only one key for multiple people. Black mold in the shower. Terrible beds. No ability to control room temperature. Bathroom so small you had to open the door to restroom to get out of the shower. Lovely old home, ruined with how they created crappy little rooms.
Stayed 3 nights in Aug 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Rosemary Andrew,Thank you for your review.Hopefully next time you visit us you will have a much better experience in the hotel.Best Regards,The Garth Hotel

4/10 Poor

Roy

Stayed 4 nights in Jul 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Roy Moodley,Thank you for your review.Best Regards,The Garth Hotel

2/10 Terrible

Keith

Disliked: Staff & service, property conditions & facilities
Worst hotel I’ve ever stayed at… no water pressure, no hot water at all one day. Smell of sewerage wafted up through toilet, wifi virtually non existent. Uneven floor, tiny double bed. Management didn’t bother to return emails. Was offered a bucket of hot water when the shower failed. One redeeming feature was location.
Stayed 3 nights in Jul 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Keith Gillan,I really appreicite your review and promise you to have a much better expereicne next time you come and stay with us at the garth hotel.Best Regards,The Garth Hotel

8/10 Good

Richard

Stayed 1 night in Jul 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Richard Short,Thank you for your review.Best Regards,The Garth Hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad because it could be so nice
A lot of things wrong with the property and especially the room, too many to list, I just recommend avoiding
Stayed 1 night in Jul 2023
Response from The Garth Hotel on Sep 15, 2023
Dear (No name provided) Anonymous,Thank you for your review,I assure you when you hopefully visiting us next time you are going to have a better experience.Best Regards,The Garth Hotel

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The location is near to train station and amenities. The staff are friendly and Sqar the new management was very nice and accommodating. The room are small and old but the price is very affordable, considering its in the city of London. The only thing is the washroom its too small, you cant dress up inside the washroom and For peole that is plus-sizes the bathroom are too small.
Stayed 4 nights in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear,Thank you so much for your comment and for your review.See you soon again in the future. #Best Regards,The Garth Hotel

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel I have ever stayed in
I have stayed in literally thousands of hotels whilst on business and I can say hands down this is the worst. It's like a youth hostel. 1. Bed super uncomfortable and questionable 2. TV had one channel, no remote control and the arial didn't work properly so the picture kept cutting out. 3. Shower luke warm and no more than a trickle at best When you walk into a room, if the picture below is what you want to be welcomed with then go for it, I suspect many people wouldn't, and to then be charged £145 just added insult to injury. Book at your peril - hopefully it will be condemned soon.
Don't do it!
Stayed 1 night in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Mr.James Dowling,I am sorry that you did not have the expereince we want you to have with us assuring you that you are going to have a better one next time when you visit and stay with us again.Best Regards,The Garth Hotel

2/10 Terrible

Irfan, Allentown

Disliked: Staff & service, property conditions & facilities
Disgusting hotel do not stay here. Look for other hotels in the area.
Stayed 4 nights in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Irfan Khan,I apologize for that and assuring you to have a much better experience with us next time you visit and stay with us at the garth hotel.Best Regards,The Garth Hotel

6/10 Okay

Tara

Liked: Cleanliness
Convenient location, adequate accomodation
Great location, friendly helpful staff, but you're not going to want to hang out here. Very small rooms crammed awkwardly into an otherwise charming building; cant leave window open in ground floor rooms so it was a bit hot.
Stayed 3 nights in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Tara Tolford,Thank you for your review.Best Regards,The Garth Hotel

6/10 Okay

Pearl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Pearl Wadeson,Thank you for your review and hopefully seeing you again soon in the future.Best Regards,The Garth Hotel

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2023
Response from Garth Hotel on Jun 22, 2023
Dear Jennifer,Thank you for the review annd hopefully see you soon again.Best Regards,Garth Hotel

8/10 Good

David

Liked: Cleanliness, staff & service
WARM WELCOME DESPITE LATE BOOKING
We made a reservation late in the evening following cancellation of all trains to our home town. The hotel night porter was extremely obliging and, despite the late hour, enabled us to settle in smoothly, for which we were very grateful. The accommodation was clean and adequate. we were told that the hotel is due to undergo a refurbishment which would certainly enhance the experience.
Stayed 1 night in Jun 2023
Response from Garth Hotel on Jun 12, 2023
Dear Mr. David,I hope you are doing well,I am very happy in regards to your comment and I hope to see you soon again.Garth Hotel

6/10 Okay

Terry

Stayed 1 night in Jun 2023
Response from The Garth Hotel on Sep 15, 2023
Dear Terry Stinson,Thank you for your review and hopefully seeing you soon again in the future.Best Regards,The Garth Hotel

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
We expected the hotel to be run down and it was but we booked it anyways because we wanted to be in the middle of the of the city on a budget. The hotel did its intended job. The one issue we had for our 5 day stay was we asked at night if someone could look after our luggage the next day since checkout was at 10:30 and we didn’t have to leave for the airport until 1. The purpose was so we didn’t just have to sit on luggage for hours. They said that would be fine but the man in the morning was rude and hostile about it. He said we can just leave our bags in the hall and if their taken it wasn’t his problem. He didn’t care that someone said it was ok, he wouldn’t give us a late check out for any reason and kept telling all the guests the same thing so everyone would know that the luggage was free game. He pretty much ruined out last morning in London.
Stayed 5 nights in May 2023

6/10 Okay

Hayley

Stayed 2 nights in May 2023

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities
Lovely park nearby called Gordon Square and decent transport links. Stayed for 3 nights on a bank holiday weekend leading into half term so the price was very decent however it came with a lot of downsides The room was very small, photos were deceptive/did not reflect the room I was given. There were no towels in the room when I arrived but didn’t realise for hours as I have to rush in and out to get somewhere and didn’t notice until I got out of the shower afterwards. Houskeeping turned up the next day asking if I wanted fresh towels so I got some but didn’t have a chance to have a shower after that. The housekeeping lady was nice. My room was right opposite the entrance and the hallway and at the top of the stairs down to reception and my keyhole had no cover so anyone could look in as could anyone looking from the properties at the back as the bathroom only had a thin net curtain (which I didn’t notice until after my shower). Felt very violating The wallpaper was peeling as was the bathroom ceiling. The curtains in the room didn’t reach bottom of window so let a lot of light in waking me up in morning Little to no storage except a hanging rail you can’t access due to the desk Very thin ceiling/can beat every step above People having full volume/argument with management right outside my door gone midnight even though reception is downstairs Paintings being out back up noisily in the early hours. Good if you don’t want a shower or privacy or lots of sleep
Stayed 3 nights in May 2023

2/10 Terrible

Giovanni

Stayed 3 nights in May 2023

6/10 Okay

Hiro

Traveled with partner
Liked: Staff & service
Great location
Stayed 2 nights in May 2023
Response from Garth on May 30, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

6/10 Okay

Helen

Traveled with group
Liked: Cleanliness
Well positioned close to Euston station and not far from Regents Park. The building inside is old but reasonably well maintained. The bedroom was clean and the beds were comfortable. The ensuite was ok although the door would not close firmly. There were flies in the room on arrival but these were dealt with immediately. Staff were available to help but not over welcoming.
Stayed 1 night in May 2023
Response from Garth on May 30, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
Cramped room, poorly equipped bathroom, no bathmat, very low water pressure, no plug in the sink. Shabby common areas.
Stayed 2 nights in May 2023
Response from Garth on May 30, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

8/10 Good

Yukie

Stayed 1 night in May 2023
Response from Garth on May 19, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

D

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Garth on Apr 30, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really poor condition, but good location.
Stayed 1 night in Apr 2023
Response from Garth on Apr 18, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities, room comfort
Cold and uncomfortable
Stayed 1 night in Apr 2023
Response from Garth on Apr 18, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

4/10 Poor

Patrick

Stayed 2 nights in Apr 2023
Response from Garth on Apr 11, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

6/10 Okay

Tórhallur

Business traveler
Disliked: Property conditions & facilities, room comfort
I will not return.
Small room and very small toilet. Very noisy during nighttime, both from traffic and other guests. Door in the entry very noisy (next to my room). My bed was made 1 time in 5 days. No changing of bed chlothes. No breakfast. I will not return.
Stayed 5 nights in Mar 2023
Response from Garth on Apr 4, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

4/10 Poor

Carola

Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely small room, property is not in the best conditions.
Stayed 2 nights in Mar 2023
Response from Garth on Mar 25, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend
Water pressure was really bad, boiler wouldn’t heat up the water properly. Hotel needs to have some renovations, extremely expensive for what you get. The toilet door wouldn’t close it. Very thin walls, you can hear everything. Location was great.
Stayed 2 nights in Mar 2023
Response from Garth on Mar 20, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

8/10 Good

Atsuko

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location fantastic
Very clean, friendly and perfect location!
Stayed 2 nights in Mar 2023
Response from Garth on Mar 20, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel

8/10 Good

James

Business traveler
Reasonable value
Quite spacious for this price range in a good location. Very tired decor. Great location.
Stayed 2 nights in Mar 2023
Response from Garth on Mar 19, 2023
Thank you for your review. We will to make better hotel in the future. Kind regards, Garth Hotel