The Mandrake

Photo gallery for The Mandrake

Primary image
Penthouse Suite | Individually decorated, individually furnished, iron/ironing board
Penthouse Suite | Individually decorated, individually furnished, iron/ironing board
Mandrake Suite | Individually decorated, individually furnished, iron/ironing board
Mandrake Suite | Individually decorated, individually furnished, iron/ironing board

Overview of The Mandrake

VIP Access

The Mandrake

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
20-21 Newman Street, London, England, W1T 1PG

Explore the area

  • Popular LocationThe British Museum11 min walk
  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationTrafalgar Square16 min walk
  • AirportLondon (LHR-Heathrow)46 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area


Located in London City Centre neighborhood, The Mandrake is connected to a shopping center. The British Museum and Buckingham Palace are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Oxford Street - 1 min walk
  • The British Museum - 11 min walk
  • Piccadilly Circus - 12 min walk
  • Trafalgar Square - 16 min walk
  • Marble Arch - 9 min drive

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive


  • Siam Central - 2 min walk
  • Fitzroy Tavern - 2 min walk
  • Drakes Tabanco - 2 min walk
  • The Champion - 2 min walk
  • Fino - 2 min walk

About this property

The Mandrake

5-star luxury hotel near Hyde Park
The Mandrake is located close to The British Museum and Piccadilly Circus, and provides a roundtrip airport shuttle, a terrace, and an art gallery on site. Treat yourself to a body treatment or other spa services. Be sure to enjoy a meal at Yopo Restaurant, the onsite restaurant. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a front desk safe
  • Concierge services, luggage storage, and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at The Mandrake boast perks such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones


Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 50.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 10.00-50.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Yopo Restaurant
  • Yopo Bar
  • Waeska Bar

Things to do

  • Art gallery
  • Spa services

Family friendly

  • Laundry facilities


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms


  • Garden
  • Terrace


  • Body treatments


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets allowed for an extra charge of GBP 60.00 per accommodation, per stay
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between GBP 10.00 and GBP 50.00 per person (approximately)
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Self parking fee: GBP 50.00 per day
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Is The Mandrake pet-friendly?

Yes, this property allows pets (limit 1 per room). There's a fee of GBP 60.00 per accommodation, per stay.

How much does it cost to stay at The Mandrake?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at The Mandrake on Aug 28, 2022 start from $413.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mandrake?

Self parking is available for GBP 50.00 per day.

What time is check-in at The Mandrake?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at The Mandrake?

Check-out is at 11 AM.

Does The Mandrake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 150 per vehicle applies.

Where is The Mandrake located?

Located in London City Centre, this luxury hotel is steps from Theatreland and Oxford Street. The British Museum and Piccadilly Circus are also within 15 minutes. Goodge Street Underground Station is 6 minutes by foot and Tottenham Court Road Underground Station is 6 minutes.

Can I cancel my reservation for free at The Mandrake and receive a full refund?

Yes, The Mandrake offers free cancellation on select room rates, because flexibility matters! Please refer to The Mandrake cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 121 out of 174 reviews
5 - Excellent 70%
Rating 4 - Good. 31 out of 174 reviews
4 - Good 18%
Rating 3 - Okay. 9 out of 174 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 174 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 174 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



2/5 Poor

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Balcony rooms are very noisy as they face the interior entertainment area. Also I appreciate the hotel can’t control building works, however the building next door is being renovated so we were woken early by construction work.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 3 nights in May 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and fantastic!
The art environment was super.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical and Mysterious
Think Hanging Gardens of Babylon with an Inca/Aztec vibe. We came for a 2 night getaway over New Year's Eve and had a fantastic time. Very, very attentive staff, top-notch food and drinks, and decor to die for. Looking forward to staying again soon!
Stayed 1 night in Dec 2021