Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Cambridgeshire, UK

Convenient location for a last minute booking.

Posted Nov 11, 2015
Pros: Location and price. Motel style layout makes parking a doddle
Cons: Room decor and public access area decor.
Location: Perfect location for getting to M4, A4, A30, Heathrow and M25. Sainsbury's Local 1min walk behind hotel perfect for essentials.
Staff pleasant. Slept better than we expected. Big, clean bathroom. Rooms and hallways need some upgrading very soon. Motel style will not suit everyone's taste. £5- overnight parking charge is very affordable, especially when other hotels within 2mins drive charge £15+.
1 out of 5
by A verified traveler from U.S.

Not a place to stay

Posted Nov 4, 2015
Pros: Nothing. Most rooms in an old apartment building. Planes started to land at 4:30am.
Cons: Everything listed above and more.
Location: Located on a busy road and surrounded by residential homes/apartments. Within 3 hours counted 16 police cars and ambulances go by.
Very, very tired looking place and nothing like the posted pictures. Mold on the shower curtain, stained carpets, very small beds, restaurant/pub closed Friday to Sunday for food and the closest place is miles away. Could not open windows for fresh air, no elevators so carry suitcases up the stairs.
2 out of 5
by A verified traveler

Not great unless you are a heavy sleeper!

Posted Nov 2, 2015
Pros: Friendly staff, price, location to Twickenham.
Cons: Major Revamp and sound proofing!
Location: Twickenham stadium is close by, not much else to do in that area.
This is my second time staying at the hotel. The hotel is fairly convenient as it is located close to Twickenham Stadium, Heathrow airport and Hounslow Central Station and fairly cheap compared to surrounding hotel chains(why I stayed there again). Twickenham and Hounslow station are both within walking distance but not very close. We did walk but towards the end tended to use a taxi to get to both. The rooms are old fashioned and need a revamp, I think it makes the rooms look dirty because the fixtures are so old but I'm not saying they were actually dirty (a perception). My biggest problem was that early in the morning I was constantly woken up by planes flying overhead (it's close to heathrow). It honestly sounded like we were being dive bombed every 10-15 mins. The breakfast also needs a re-fresh as it is very basic, some fruit and variety would be nice. The hotel staff are friendly and helpful but I am not sure if I would stay there again due to the noise of the planes.
4 out of 5
for Everyone
by A verified traveler from Guelph Canada

Posted Oct 30, 2015
Pros: Restaurant served dinner.
Only concern was no elevator and I was told my room was om the 1st floor but it was actually on the 2nd!
1 out of 5
by A verified traveler


Posted Oct 19, 2015
Awful experience room cold and shabby I've already contacted your customer services but have heard nothing!!! Will I because I am very dissatisfied
3 out of 5
for Everyone
by A verified traveler from Winnipeg, MB, Canada

Motel units handy for smokers to just step outside

Posted Oct 6, 2015
Pros: The staff are pleasant & helpful
Cons: Motel units need renovation.
Location: Short taxi ride to tube stations...& into London.
Not the most luxurious or well maintained but the motel units are perfect for the smoker to step outside & puff away.
2 out of 5
by A verified traveler

In desperate need of Refurbishment

Posted Sep 28, 2015
Pros: Staff were friendly
Cons: The furnishings and room decor
Location: No comment
The staff were very pleasant and welcoming but the room looks like something out of the 1970's
2 out of 5
by A verified traveler

Needs a refurb

Posted Sep 8, 2015
Cons: The whole place is tired
This hotel would benefit from a full refurbish, i know it is 3 star but so is a Premiere Inn and they are far nicer
3 out of 5
for Everyone
by A verified traveler

Posted Sep 5, 2015
Pros: where it is
Cons: the tv channels could do with more
its ok ive been before and will go again good for the money
3 out of 5
for Everyone
by A verified traveler from S-H

Sehr laut

Posted Aug 31, 2015
Pros: Dennoch war die Lage ideal. Sehr gute Verkehrsanbindung.
Location: In direkter Nähe zu Heathrow. In der Nähe ist Hounslow mit vernünftigen Einkaufsmöglichkeiten. Ansonsten sehr gute Verkehrsanbindung nach London.
Leider genau in der Einflugschneise von Heathrow. Daher teilweise im 2-Minuten-Takt extremer Landelärm.