Ratings based on 1,301 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Location, location, location

Posted Oct 6, 2015
Although this is a very comfortable hotel with great service, its best attribute for tourists is its central location--at the southern edge of May Fair, only 100m from Green Park tube station (which is on the direct Underground line from Heathrow Airport), just across the Green Park from Buckingham Palace, and within walking distance to great shopping (New Bond St., Savile Row, Regent St., Jermyn St.; and only two tube stops to Harrod's).
5 out of 5
for Everyone
by A verified traveler from Ls


Posted Oct 5, 2015
I love this hotel - I've stayed here a few times now but recently visited for a girly weekend break - the hotel room was amazing and really added to our visit - it was just the icing on the cake, your always made to feel special here - love love love
2 out of 5
by A verified traveler

Hotel ist den Preis nicht wert

Posted Sep 22, 2015
Pros: Die Lobby
Cons: Ausser der Lobby fast alles
Die Zimmer sind abgewohnt. Nichts erreicht den Standard eines Hotels dieser Kategorie. Die Lage ist sehr gut, aber das Hotel ist den Preis nicht wert !! Wir haben bisher bei Buchungen mit Expedia immer die kleinsten Zimmer bekommen. Erst nach Rücksprache vor Ort bekamen wir grössere Zimmer.
3 out of 5
by A verified traveler

It is quite central and convenient

Posted Sep 17, 2015
Pros: location
Cons: when I arrived with Expedia booking reference, the staff could not find the booking which is bit disappointing.
Location: nothing to add
It is just ok, good location, fairly comfortable room and staff friendly
4 out of 5
for Everyone
by A verified traveler

GREAT quiet location but near several attractions.

Posted Sep 15, 2015
Pros: please see above.
The only reason I didn't give it a 5 was because it took quite some time for them to have my room ready upon checkin...almost 2hrs of waiting after getting in from a long flight. But staff was quite nice and accommodating. My favorite thing about the room was that there was ONE American outlet if you forgot an adapter and that was lifesaving. There is a train station right around the corner at Green Park and Oxford Circus as well as other great shopping areas are within 15 min walking distance. Also great restaurants near by!
5 out of 5
for Everyone
by A verified traveler from new york, new yor

Amazing location in London

Posted Sep 7, 2015
Great location. Great staff. Immaculate rooms. Our family had the best time and walked everywhere from this hotel or short taxi ride. Staff and concierge were amazing!! Defintely my go to place to stay in London
5 out of 5
for Everyone
by A verified traveler from Seoul

여러 측면에서 강추.

Posted Aug 16, 2015
런던 한복판 메이페어의 중심에 위치. 리츠호텔, 포트넘앤메이슨 등이 가깝게 있고, 본드스트리트와 리젠트스트리트 등 쇼핑가와도 가까움. 그린파크 통해 버킹엄궁까지 도보로 20분 이내 거리. 호텔 내부 식당 및 바 분위기 매우 좋음. 가격은 다소 비싼 편이지만 음식과 서비스 최상급. 아침식사도 아주 훌륭. 어린이는 아침식사 무료. 전 직원 매우 친절. 강추 호텔임.
5 out of 5
for Families
by A verified traveler from United States

The Mayfair Hotel is as shown on their website

Posted Aug 14, 2015
Pros: You felt secure. All doors and even the elevator required an access card. There as an army of staff in the lobby.
Their ideally located. It is walking distance to many restaurants and cafe. The "underground tube system" is two blocks away. Theirs front desk staff, concierge, and doorman were all very courteous to us. There was a small leak above our shower and the front desk manager personally gave us another room. The gym is brand new (remodeled) and nicely done. The spa is really REALLY something (much better than the pictures). The Mayfair has style. It is not your standard four walls, a bed, and carpeted room. If you tour the grand buildings like Parliament, Windsor Castle, Buckingham Palace, you get a feel of how royalty lived in their days, At the end of the day, coming home to the Mayfair, a feeling of euphoria is extended to you as you are treated as royalty.
3 out of 5
by A verified traveler from Berlin/Wien

Maximal gute 3 1/2 Sterne !

Posted Jul 30, 2015
Pros: Die tolle Lage
Cons: da wäre so einiges......
Location: zentral in Mayfair unweit vieler Sehenswürdigkeiten
Nachdem ich viel reise und somit gut vergleichen kann, war der Aufenthalt im Hotel doch enttäuschend. Begonnen beim Empfang/Check in, über das fehlende Spa, das renoviert wird und somit geschlossen war.Dies wurde mir weder durch den Anbieter bei bzw. VOR der Buchung mitgeteilt, noch stand ein Hinweis auf der Hotelwebsite ! Die Receptionistin meinte lapidar, ich solle eben ein anderes Spa in London besuchen. Erst nach 2 weiteren Personen Diskussion kam der Manager, der eine Flasche Champagner versprach - auf diese warte ich noch heute..... Man hatte generell das Gefühl, dass man als Gast eher einer "Massenabfertigung" unterzogen wird. Von einem "VIP- Gefühl", wie es doch so vollmundig auf der Website und auch auf dem Hotel eigenen Infoprogramm beschreiben ist - keine Spur. Die Zimmer waren sehr sauber, zweckmäßig - mehr aber auch schon nicht. Die Fotos der Website zeigen fast nur die Suiten an. Kleine Aufmerksamkeiten, wie Blumen, Schokolade usw. fehlten gänzlich. Das Frühstück war gut, mit frischen und hochwertigen Zutaten, die Lage des Hotels ist sehr gut. Dennoch kann ich sagen, dass das Preis Leistungsverhältnis nicht passt. Lieber noch 1-2 Hundert Euro draufzahlen und in ein WIRKLICHES 5 Sterne Haus......davon gibt es in London einige....
5 out of 5
for Everyone
by A verified traveler from milano

Ottima posizione, ottimo servizio

Posted Jul 21, 2015
Pros: La posizione e la colazione
Cons: Niente!
Location: A pochi minuti a piedi si arriva ovunque. Altrimenti un taxi per pochi pound ti porta più lontano.
Siamo andati per un lungo weekend in quattro in una camera quadrupla. Veramente spaziosa e confortevole, il personale molto gentile. Da consigliare la colazione, eccezionale!