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Get an overview of this hotelLuxury London hotel in Kensington, walk to Royal Albert Hall


Located in Kensington, this luxury hotel is within a 10-minute walk of Kensington Roof Gardens, Royal Albert Hall, and Kensington Palace. Imperial College London and Kensington Gardens are also within 15 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, 2 bars/lounges, a health club, and a fitness center are onsite.

Room Amenities

All 62 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Milestone Hotel features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. 2 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and spa services. Onsite parking is available (surcharge).

  • Free WiFi 
  • Valet parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • 24-hour business center 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 62 
  • Number of bars/lounges - 2 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Full-service spa 
  • Health club 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Sauna 
  • Concierge services 
  • Indoor pool 
  • Laundry facilities 
  • Meeting rooms 2 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 2 
  • Self parking (surcharge) 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available 
  • DVD player 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • iPod docking station 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Climate control 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning.

Chenestons - This fine-dining restaurant serves lunch and dinner.

Stables Bar - Onsite pub.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Facial treatments 
  • Manicures and pedicures 
  • Body scrubs 
  • Detoxification wrap 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body wraps 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at Midnight


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between GBP 19.50 and GBP 26.50 per person (approximately)
  • Airport shuttle fee: GBP 165 per vehicle (roundtrip)
  • Self parking fee: GBP 49 per night
  • Valet parking fee: GBP 61 per night
  • Pet deposit: GBP 1000 per stay
  • Rollaway bed fee: GBP 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The Milestone Hotel is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of the Leading Hotels of the World.
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