Grand Heritage Room | 1 bedroom, premium bedding, minibar, in-room safe
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Reviews of The Ned

5 out of 5
The Ned
27 Poultry, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 574 reviews" "
Rating 8 - Good. 87 out of 574 reviews" "
Rating 6 - Okay. 42 out of 574 reviews" "
Rating 4 - Poor. 21 out of 574 reviews" "
Rating 2 - Terrible. 15 out of 574 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel all around !!!! My go to place every time I'm in London on business - would not stay any where else if I'm going to my office there which is a 5 minute walk Love everything about it. I'm usually at the Ned 2-3 times per year. Worth every penny :)
Stayed 6 nights in Jan 2024

10/10 Excellent

Geraldine

Traveled with family
The Ned is unique in its self - the history behind the Hotel is interesting. Staff are plentiful and very eager to help. Nothing seems to much effort. Certainly one to recommend. Only disappointment is not enough time for a child to enjoy the fun of being in a pool
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Spurti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, worth the spend
Stayed 2 nights in Apr 2024

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Expensive for what it was. Room was dark and echoey but was clean. Was disappointed to be charged a service charge for each pricey drink we had and on top of the rate quoted. I’m not sure we received good enough service to have the best part of £50 in service charges taken. I’ve never experienced that in a hotel before. Will be sticking to my usual hotel in future!
Stayed 1 night in Apr 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interiors are beautiful, staff are welcoming, and restaurant food good to (great dining choices!). Spa impressive as well as their pool! Not teenage friendly unfortunately, so for all the reasons I chose this hotel to have quality alone time with my son (15 years old), he couldn't workout with me, use the spa, or even have a massage! He was only allowed to use the outdoor deck pool with the toddlers between 7am and 10am. Oddly enough, I was not allowed to join him swimming as it was for children only! Further more the roof terrace pool and restaurant is not accessible unless you are a Ned member (again wish I had known this. My Soho House membership wasn't accepted. Bedroom was clean, nice amenities, good cosy bed and linen to! Our room was a strange shape - being triangular on one side, with the windows having a gloomy view into another wall a few feet across. We have stayed at other amazing hotels in central London with no hassles using their pool, spa or gym (and staff even being felixible above and beyond). Hopefully The Ned will evolve a bit here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel - absolutely stunning interior. Lots of restaurants and bars to choose from.
Stayed 1 night in Feb 2024

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, great bars and restaurants and the comfiest hotel bed I’ve slept in for ages!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024

6/10 Okay

Kitty

Stayed 1 night in Feb 2024

10/10 Excellent

Renjie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent business stay at The Ned was an exceptional experience, meriting a full 5/5 recommendation. The room's design brilliantly captures the essence of old English charm, complete with a Roberts radio by the bedside - a delightful touch with BBC Radio 3's classical music enriching the atmosphere. The Ned excels not only in accommodation but also in its culinary offerings, boasting a variety of dining options that cater to diverse palates. The lobby is nothing short of spectacular, mirroring the establishment's commitment to excellence and hospitality, complemented by a team of amiable staff ready to assist with any need. Its proximity to both London and Tower bridges enhances its appeal, offering easy access to iconic city sights. For those seeking a blend of tradition, comfort, and convenience, The Ned is a standout choice.
Stayed 3 nights in Jan 2024
Response from The Ned London on Feb 22, 2024
Dear Renjie,Thank you for taking the time to share your feedback with us. We are happy to know that you enjoyed your overall experience. We look forward to welcoming you back again soon.Best wishes, The Ned London Team

6/10 Okay

Hristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. The facilities too. Unfortunately however, many of the patrons it pulls in are trashy! One just came into the pool and started snorting and spitting in the pool which was disgusting as it then floated around. I left immediately.
Stayed 1 night in Jan 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

RYAN, Pacifica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in London!
Stayed 3 nights in Jan 2024

10/10 Excellent

Nataliia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Colin, Wymondham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Stayed 1 night in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Nice for a few days, but certainly not 5 star
The doorman greeted us and was really helpful, told us all about the place and where to find everything which was great, difficult to hear him as a band was playing and it was packed. As a resident there was nowhere for us to sit which is strange and far from ideal, surely guests of the hotel should have somewhere to sit?!? Very difficult to find the room, directions very poor and no staff at all to ask for directions. The room was nice, bed was pretty small but reasonably comfortable. Lots of drinks available in the room, but no price lists whatsoever, please be careful as once we managed to find the routes we were glad we didn’t touch them! Location is good, tube stations around the corner, difficult to get taxis though so you need to walk away from the hotel due to car restrictions. We only ate for breakfast, which was nice, and reasonably priced. Not sure this is worthy of the 5 star rating, no turn down service, facilities run down and in need of updating, but a good location for a weekend away
Stayed 2 nights in Dec 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, staff were so lovely and couldn't do enough for you. Rooms stunning and entertainment great. Would definitely recommend 😊
Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A lovely stay enjoying our 10th wedding anniversary. Perfect hotel in a great location. The spa was amazing, great facility. Thankyou for an unforgettable experience
Stayed 1 night in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in london, we always love staying here. the service and staff and Fantastic
Stayed 1 night in Dec 2023

2/10 Terrible

Victoria

Stayed 1 night in Dec 2023

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary-anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, planned on using the spa but this was not included with the stay and would have been extra money to use. It would have been good to have this information when booking.
Stayed 1 night in Dec 2023

10/10 Excellent

Mallory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ned was fabulous! We thoroughly enjoyed our stay. The staff went out of their way to make us comfortable. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander, Beverly Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Excellent rooms.
Stayed 7 nights in Dec 2023

2/10 Terrible

Jason

Stayed 1 night in Dec 2023

6/10 Okay

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but extremely crowded
This is a really nice hotel and overall we enjoyed our stay but the hotel was extremely busy with no availability of space for residents to relax at times . Rooms are fine and service level’s excellent but we had no access to the main lobby on one of the nights due to a carol Service .
Stayed 3 nights in Dec 2023

10/10 Excellent

Jessie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, beautiful hotel
Beautiful, spacious place with loads of options for activities and health services. Comfy beds, romantic and regal atmosphere in the rooms. Will be back again. Only con: they will try to charge you an extra £32/night for a room service charge after your stay… for the “experience” which i find very cheeky and bizarre, but you can request a refund on this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard jr

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay...great vibe, atmosphere, rooms, staff was amazing.
Stayed 4 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really enjoyable stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Diana

Traveled with family
Liked: Amenities
Very buzzy atmosphere. Would definitely stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark, Pamber Heath, Tadley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice of restaurants, great atmosphere, attentive staff and excellent breakfast, rooms were well equipped, comfortable and spacious , up near the city so a little away from the theatres etc, but we will be going back, lovely hotel!
Stayed 1 night in Nov 2023

6/10 Okay

Rose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ned was excellent!
Stayed 5 nights in Oct 2023

2/10 Terrible

Stuart

Stayed 4 nights in Oct 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you - keep it up Mention for David (Concierge) who was a invaluable support throughout our stay. Nick & Sarah
Stayed 2 nights in Oct 2023

4/10 Poor

Russell

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall nice hotel, perhaps the retro vibe is a bit too retro in places, a fine line between 1920s vibe and sleeping in your Gran’s back bedroom. Due to old building slightly awkward room layout. VIP Gold bottle of wine was nice. No offer of a room upgrade. No access to gym without additional fee (apparently if booked by Expedia then this is an additional cost). Additional charges for things like this doesn’t feel five star.
Stayed 1 night in Oct 2023
Response from The Ned London on Oct 14, 2023
Dear Russell,Thank you for taking the time to provide us with your feedback.We would like to extend our sincerest apologies for the issues you encountered during your recent visit. Please be assured that your feedback has been taken into consideration and shared with the relevant teams. Best wishes,The Ned London Team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and facilities are superb, parking is dreadful. We hadn’t been advised to prebook one if the very limited number of bays to the rear of the property, and had to park away from the hotel with a 10 min walk despite one of the guests having a disabled badge!
Stayed 1 night in Sep 2023

10/10 Excellent

Ruth

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, staff very extremely helpful and welcoming. I was travelling with my six year old for a bank holiday weekend. The hotel had good amenities for kids and we were able to use the roof top club pool between 7am and 10am. It was smashing with views over to the Shard, the Walkie Talkie, Gherkin, St Paul's. A great way to start the day. Well placed for a number of rail/tube and bus routes so felt it was easy to get around and see a number of sights. The area is very interesting being next to the BOE but it is quiet at weekends so you have to venture further if you want coffee shops, some restaurants at the weekend. There was live music on all the nights we were there and there was a lovely atmosphere. The super doormen helped us fund our way to the right tube entrance while there was a half marathon ongoing. We ate in the Electric Grill one night. Good "diner" style casual food. I thought that the cocktail list could have been more extensive as it seemed quite restricted and the server didn't seem too sure about what else was on offer - good bar tenders will normslly make up other cocktails and it would have been nice to have had the offer. We had a cosy room - it was pretty spacious and eell stocked with amenities. Great shower room with lovely products The cleaning service was great and the room and bathroom was immaculate.
Stayed 4 nights in Sep 2023
Response from The Ned London on Oct 14, 2023
Dear Sarah,Thank you for taking the time to share your feedback with us. We are happy to know that you enjoyed your overall experience. We look forward to welcoming you back again soon.Best wishes, The Ned London Team

8/10 Good

Uen Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023