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Opiniones de 100 Queen's Gate Hotel London, Curio Collection by Hilton

5 out of 5
100 Queen's Gate Hotel London, Curio Collection by Hilton
100 Queens Gate, South Kensington, London, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 295 de 576 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 149 de 576 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 576 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 576 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 576 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

FERNANDO M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Buen hotel
Buen hotel. Buena ubicación. Excelente desayuno. Habitaciones y baños DIMINUTOS
Se hospedó 3 noches en agosto de 2023
Respuesta de Allan, el 28 ago. 2023
We were saddened to read of your disappointing experience you had during your stay and can only apologise for this not delivering on your expectations. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. We do appreciate the feedback on the hotel and location and the positives have not gone unnoticed, thank you for this.We appreciate that you had a choice of hotels available to you when you decided to book with us. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Sincerely,

6/10 Aceptable

FERNANDO M

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Lindo hotel
Lindo Hotel pero las habitaciones y los baños DIMINUTOS… y eso que reservé una Suite. Un elevador no servía, así que tenían solo 1 para todos los huéspedes. Buen desayuno
Se hospedó 3 noches en agosto de 2023
Respuesta de Allan, el 28 ago. 2023
We were saddened to read of your disappointing experience you had during your stay and can only apologise for this not delivering on your expectations. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. We appreciate that you had a choice of hotels available to you when you decided to book with us. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Sincerely

10/10 Excelente

Felipe

Le gustó: Limpieza y servicio y personal
Me gusto todo
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Gonzalo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusto mucho el hotel. El personal muy servicial y cálido
Se hospedó 2 noches en julio de 2022

6/10 Aceptable

Juan

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, servicio, muy buen barrio. Personal muy amable y atento.
Se hospedó 10 noches en enero de 2022

10/10 Excelente

Mar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
London centre
Increible y comoda! Excelente ubicación
Se hospedó 4 noches en noviembre de 2021

6/10 Aceptable

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La calefacción non funcionaba e la limpieza non era buena
Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
El hotel es muy bonito y bien ubicado El cuarto que nos asignaron es muy ruidoso. Se escucha constantemente el sonido de máquinas.
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Elizabeth

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
No lo recomiendo para nada
Por mucho, el peor servicio de hotel que eh recibido. No hacían la limpieza hasta las dos de la tarde, y por limpieza me refiero a 5 minutos de semi organizar las cosas. No tiraban la basura del baño, no sacaban el room service del Dia anterior, por lo que terminaba sacando yo misma la charola del servicio al pasillo y se quedaba ahí por días!! Hasta que hable para que se lo lleven. Al room service pedía una cosa y llegaba otra. El restaurante verdaderamente el PEOR servicio que recibí, tardaron 15 minutos en traerme una rebanada de pan, igual que el té que finalmente llegó pero sin taza en que tomarlo. Los comensales de las mesas de a lado se quejaban igual y a los meseros no parecía interesarles. Una pena ya que es un hotel bonito.
Se hospedó 6 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Monica

Viaje en grupo
This was BY FAR one of the ABSOLUTE BEST hotel experiences we have EVER had!! My friend and I have traveled together for over 30 years and have never experienced anything quite like this. The moment we got out of our car, our bags were magically swept away into the lobby. We felt like ALL the employees were tripping over each other trying to make us happy. We were treated like celebrities from the second we got there. The breakfast and high tea were AMAZING and my favorite part was my server, Sadman. I have a LOT of food allergies and he made sure I could not only eat, but eat VERY well for my entire stay. PLEASE GIVE THAT MAN A RAISE!! The bar downstairs is someplace I would travel far, to experience again!! We can’t wait to come back!!
Se hospedó 2 noches en abril de 2024
Respuesta de Tihomir Totev, el 16 abr. 2024
Dear Monica,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, but make sure to ask for a room not on ground floor (it’s noisy in morning)
Se hospedó 3 noches en abril de 2024
Respuesta de Tihomir Totev, el 9 abr. 2024
Dear Brian,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Jayen, Monroe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely property in a very convenient location near south Kensington station. Staff was fantastic. Extremely polite and helpful. A true delight. Would certainly recommend it
Se hospedó 2 noches en marzo de 2024
Respuesta de Tihomir Totev, el 2 abr. 2024
Dear Jayen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

MARICELA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In general pretty nice, liked a lot, however the room is ver y small Great service, great internet, pretty nice breakfast, nice calm neighborhood.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tihomir Totev, el 1 abr. 2024
Dear Maricela,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Debruyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simply spectacular hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tihomir Totev, el 1 abr. 2024
Dear Debruyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Amelia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Tihomir Totev, el 1 abr. 2024
Dear Amelia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Tihomir Totev, el 20 mar. 2024
Dear Charlotte,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
100 queens gate hotel is quintessential of London. The architecture of the property to the interior is very well thought out. The staff is unbelievably friendly and, accommodating. The bed mattress could’ve been better, it felt hard.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tihomir Totev, el 13 mar. 2024
Dear David,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Oğuzhan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast service can be improved. Otherwise great experience.
Se hospedó 10 noches en febrero de 2024
Respuesta de Tihomir Totev, el 12 mar. 2024
Dear Oguzhan,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 Excelente

Mattéo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Très bien
Se hospedó 2 noches en marzo de 2024
Respuesta de Tihomir Totev, el 8 mar. 2024
Dear Matteo,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Kizzy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay in a lovely hotel! Very informative staff. Friendly and welcoming place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear Kizzy,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Jean Paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear Jean Paul.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Friendly team and rooms presented well. The ESQ bar is excellent.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Monique

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am a Hilton Honors member so I have come to expect exceptional service from Hilton and Hilton affiliates. My stay at this hotel was exactly what I had hoped it would be. The staff are professional as expected but what was above and beyond the usual experience is how warm and welcoming they were. I was greeted outside by a bellhop who assisted me from my black car with my luggage. The property is fabulous outside, and stands out in the elegant neighborhood of South Kensington. Inside is beautifully outfitted and pristine with updated amenities. The rooms are quite small but clean and well equipped with basic needs. The kettles are clean. The beds are comfortable. There are no microwaves. The menu is simple and the food and food service staff are helpful. Their tearoom, Botanica, is beautiful. The tea service is very affordable (under 50 GBP without champagne) in comparison to other hotels/tea rooms in the area. They do hold an incidental charge on your card (50 GBP/night) which is standard. Charges to your room are deducted from this hold and you are returned the difference after checking out. South Kensington is considered 'posh' and for good reason. There are countless highly rated restaurants and bakeries within walking distance. The Natural History Museum is a very short distance away (book your ticket online to avoid lines). This is where I will be staying when I return to London.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear Monique,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Radames, Briarwood

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and safe hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear Radames,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Sara, Segrate

Viaje familiar
Le gustó: Limpieza y servicio y personal
CON’s: Very tiny and small bathrooms. The double room may be okay for a single occupancy for one night, but definitely not for a X-mas holiday (1 week) for two people and respective luggage. Far too small and poorly lit. Breakfast buffet below canteen level and the hot beverages had a poor quality too. After having tried the breakfast buffet the first morning, we decided to have breakfast elsewhere. PRO’s: Excellent location conveniently located in South Kensington Museum district. There are cafes, restaurant, shops, tube and Kensington Gardens nearby at walking distance.. At night the hotel area is quiet, being South Kensington Queensgate a posh residential area. Hotel staff was very kind.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear Sara,.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Jane Nicola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Tihomir Totev, el 19 feb. 2024
Dear JaneOn behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed 1 night. Have stayed before. Very friendly check-in and room was good (deluxe queen) and quiet (on 5th floor). Breakfast was very busy and staff struggled to keep everything available during the peak time. Good location, close to Hyde Park, museums, lots of dining options.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tihomir Totev, el 5 mar. 2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Catharina

Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 21 mar. 2024
Dear Catharina,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

4/10 Malo

Edmond

Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 21 mar. 2024
Dear Edmond,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Excelente

charbel

Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 20 mar. 2024
Dear Charbel,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Sarah-Jane

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A fabulous stay, great service and particularly good cocktails. Perfect location for dining, sight seeing, and shopping. Would definitely be back.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tihomir Totev, el 5 feb. 2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Carolyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfasts and lovely helpful staff
Se hospedó 3 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Carolyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 Aceptable

sarah

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Not a 5 star property. The location is excellent however everything else lacks lustre. The beds are extremely uncomfortable claiming to all be memory foam however these beds are not, this is the most uncomfortable bed I have ever experienced in a hotel let alone a 5 star hotel, pillows are clumpy and the up keep of the room is not 5 star. Tiles broken in the bathroom, shower head broken , bar fridge cabinet broken.
Se hospedó 3 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Sarah,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 Malo

Zviad

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
I was given the different room, which had practically no window, hardly a queen size bed (instead of promised king size one). Breakfast was limited, worse than in a 3 star hotel. During the check in I my card was charged 200 GBP for "deposit". During check out, they told me that unused deposit will be released, but nothing was deposited back to my card!
Se hospedó 3 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Zviad,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Excelente

Johanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location in Kensignton area. Wakable to two train (underground) stations. Very quiet with cute stores, restaurants and bakeries. The service at the hotel is very good and the staff is very kind. Totally recomend this hotel.
Se hospedó 5 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Johanna,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

Aisha

Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 21 mar. 2024
Dear Aisha,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy and convenient
Convenient for London Museums, comfortable
Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Catherine,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

2/10 Terrible

Angela

Viaje en pareja
The superior queen room we had was at the end of a very long dark corridor, the room was very small had no natural light was very hot despite us turning the thermostat down to 17, felt like there was no air in there. The bed was hard and you can feel and hear the springs inside moving. After this experience I definitely wouldn’t stay here again despite the rest of the hotel being quite pleasant and would not recommend these dark small rooms to anyone.
Se hospedó 2 noches en enero de 2024
Respuesta de Tom, el 28 ene. 2024
Greetings from the 100 Queens Gate Hotel London, Curio Collection by Hilton.I would like to personally thank you for taking the time to share your experience with us. Our guests feedback is always very important to us as we use it to be constantly striving to improve our services at the HotelWe are saddened to hear that certain elements of your stay did not meet your expectations. Rest assured your feedback will be shared with the relevant management teams to look into and put the relevant changes in place to improves these areas mentioned.We as the 100 Queens Gate Hotel value our guests experience and we hope we get another opportunity to host you and show you the high standards we strive to achieve.Many Warm Regards,Thomas EdwardsGuest Relations Manager

10/10 Excelente

Peter

Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Peter,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Polly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Room was lovely, very clean and enough space for two people (twin beds) Bathroom was excellent, especially the shower, fantastic water pressure! Breakfast was perfect, actually sad to have only one option now I'm back at home. All the staff were friendly and very helpful, would definitely stay there again
Se hospedó 2 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Polly,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Jørgen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Jorgen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 Aceptable

Marius

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Funny that this is a 5 star hotel
Cozy old 5 star hotel with a fair location. Staff are nice but seem to require some further training in both service performance and the English language. Checkin was comically incompetent and slow with old fashinoned paperforms and mix ups. Understood maybe 50 % of what the receptionist said, although she did her best. Concierge was standing sleeping one night I came in and suffered from the same language problems. At times it felt like I was in a whole other continent. But I was infact at a supposed 5 star hotel i London.
Se hospedó 2 noches en enero de 2024
Respuesta de Tom, el 28 ene. 2024
Greetings from the 100 Queens Gate Hotel London, Curio Collection by Hilton.I would like to personally thank you for taking the time to share your experience with us. Our guests feedback is always very important to us as we use it to be constantly striving to improve our services at the HotelWe are saddened to hear that certain elements of your stay did not meet your expectations. Rest assured your feedback will be shared with the relevant management teams to look into and put the relevant changes in place to improves these areas mentioned.We as the 100 Queens Gate Hotel value our guests experience and we hope we get another opportunity to host you and show you the high standards we strive to achieve.Many Warm Regards,Thomas EdwardsGuest Relations Manger

10/10 Excelente

Dean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it !
Loves it love the vibe a style was very posh but not uncomfortable can’t wait to go back !! the bar was great and food was priced well for London !
Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Dean,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Bueno

melanie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Girls on tour
Great location for museums and Albert hall lots good restaurants nearby, staff excellent rooms good beds very hard only thing that spoiled it - great cocktails
Se hospedó 2 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Melanie,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Nadia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
booked based on reviews, and I must recommend this hotel. Both its location, close to tube and able to walk to the Royal Albert Hall was great. We had a room upgrade, but honestly could not see what the upgrade was, but apart from that the room was lovely, contemporary, with mini fridge and water available. would stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Tihomir Totev, el 31 ene. 2024
Dear Nadia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Excelente

Lottie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel!
Se hospedó 1 noche en enero de 2024
Respuesta de Tihomir Totev, el 16 abr. 2024
Dear Lottie,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,