Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from c

地點絕佳,歷史悠久,華麗氣派 地點絕佳,歷史悠久,外観氣派,服務人員態度親切。

Posted Aug 26, 2015
地點方便,古典高雅,但套房沒有附贈任何水果,餐點,咖啡茶連刀叉都沒有,有點美中不足。倫敦英國人的服務品質一流,值得一遊。交通方便,鄰近餐廳,超市等皆有。
4 out of 5
Recommended
for Everyone
by A verified traveler from lahore

Very nice location comfortable stay

Posted Aug 23, 2015
Good experience very cooperative staff excellent breakfast and quick check in and check out
5 out of 5
Recommended
for Families
by A verified traveler from 東京

最高レベルのホテル

Posted Aug 23, 2015
部屋は素晴らしく、観光に行かずにゆっくり寛ぎたいほどでした。 大半のスタッフは素晴らしい対応でしたが、タクシーを止めるようにお願いしたスタッフの 対応があまり良くなく、コンシェルジュに話したところ、後ほど上司に厳しく注意されていたようです。 逆に言えばそのこと以外は最高でした。またロンドンに行く機会があれば是非宿泊したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Exquisite hotel!

Posted Aug 23, 2015
My family had a great time. Overall, everything was wonderful. My 9-yr-daughter had a magical experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

A womderful hotel in central London

Posted Aug 6, 2015
Pros: The friendliness, good arrangements for meeting friends, quick service and clean, pleasant room.
Location: One can walk almost anywhere around the hotel and find interesting statues and buildings. Pall Mall is nearby.
Two days in an excellent hotel. It was near Trafalgar Square, Buckingham Palace and other lovely places. The weather was very hot but the room was cool, elegant and clean. The bed was good and the room quiet at night. I had room service breakfast brought with a smile and cleared up as soon as I called. I had dinner one evening and the food and service were excellent. The dining room is like a palace.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location for this grand and classic hotel.

Posted Aug 4, 2015
Pros: Location and staff attention.
Cons: The hotel is an icon so I wouldn't dare suggest that anything requires improvement, but be prepared for a very proper English environment.
Location: The Ritz is in the center of activity. Old Bond St. Shopping, Green Park and Underground station outside the door, Picadilly just down the street.
Overall a very nice place to stay. Location is perfect. It is becoming very dated, but if you are looking for old English charm you will enjoy the experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from austin, texas

Absolutely Dreamy!

Posted Jul 30, 2015
It's hard to express in words what The Ritz London is like, but it is truly the finest hotel with its old charm and perfect location, the amazing staff who treat you like royalty, the amazing towels, sheets, pillows, and the overall comfort along with the attention to detail that sets it's truly apart from all other hotels in the world.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Well Located

Posted Jul 24, 2015
Pros: The Elegance
Cons: None
Location: Shopping for both Ladies & Especially Men is nearby. The Specialists Men Wear shops are just one Street away
Just a great place to stay with easy access to the CBD,Parks and the Usual Tourist Attractions
2 out of 5
by A verified traveler from 東京

サービスにがっかりしました。

Posted Jul 3, 2015
Pros: 最高の立地、部屋の設備と装飾
Cons: サービス
Location: 何処に行くのにも便利で、ロケーションは最高です。
ここ数年、ロンドンの常宿はリッツで、今回が5回目の宿泊です。先ず、部屋に案内され、「お飲物は何にしますか?」と聞かれ紅茶を頼んだものの全く来ず(いつもなら部屋に最初から日本茶とお菓子が用意されてましたが・・・)、いつも朝食を取る素敵なお部屋は他のイベントで使われていて、狭い閉鎖的な所に通され、紅茶をお願いしたら、コーヒーのような色をした濃い、そしてぬるーい紅茶が出てきてビックリ。そのことを伝えるとお湯を足してくださいとテーブルの上のポットを指さされ、しかしとっくにお湯で薄めていたのでポットは空。そこまで言ってやっと新しい紅茶にかえてくれました。すると少し離れたところに座っていた家族ずれのテーブルから、すごいにおいが・・・。見ると、中学生くらいの男の子がカップラーメンを音を立てすすり始めてました。辺り一面ニンニク臭らしきにおいが立ち込め、そんなことがリッツで許されるのかとまたビックリ。そして、サインをするためにビルを2回も頼んでも、持ってきてもらえず。3回目に頼んだら「部屋にもうつけておいたから大丈夫」と言われ、「ありがとう。15分前に言ってくれれば、もっとうれしかったけど」と皮肉の一言くらい言いたい気分でした。とにかく大好きなホテルの一つだったので、残念の一言です。
5 out of 5
Recommended
for Couples
by A verified traveler

Putting on the ritz

Posted Jun 2, 2015 on Hotels
Great stay would definatly go back again given half the chance