Home away from home
Posted Mar 7, 2017
My wife and I had a lengthy 9 night stay at the Royal Horseguards. Everything you might think of was top drawer. Location, EXCELLENT staff, brilliant concierge, fantastic restaurant, etc. We returned nightly to a clean, comfortable and beautiful room. The only two VERY minor issues had to do with having to constantly re-sign in to the WI-FI (could've been our device) and the pillows. The bed had ample pillows but they were all the same and didn't offer a choice of firmness. I'm SURE that if we'd said something though, they would have immediately fixed it.
We wholeheartedly recommend The Royal Horseguards.
Comment from Hotel Management
Mar 9, 2017 by The Royal Horseguards Hotel, Hotel Management
Hi and thanks for the super photos. I am so pleased that you had a fantastic stay and that we exceeded your expectations. Sorry to hear that you did not like our pillows. On your next visit please let our team know and we will do our best to offer you alternate pillows. We would love to welcome you back for another great stay!