Ratings based on 751 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from birmingham

Clean and comfortable

Posted Aug 23, 2016
Pros: all staff extremely helpful. Large family room
Cons: Seating in dining area
Location: Trafalgar Square Buckingham Palace, Lyceum theatre (lion king) parks other theatres, Leicester Square
Family room. Comfortable . Lovely view from roof top Bar
5 out of 5
by A verified traveler from Blue Point, NY

One night at Trafalgar Square

Posted Aug 16, 2016
Pros: It's location was perfect to walk around the Covent Garden section, and not far from the palace. The staff was very attentive.
Cons: Room decor...carpet specifically. Double glaze the windows to cut down outside noise.
Location: The hotel is right at Trafalgar Square, so you have the National Gallery right there, along with Covent Garden shopping and the theatre district.
We had only one day to spend in London before moving on to Ireland. We wanted a hotel right in the middle of town near Covent Garden. The Trafalgar Hotel was the perfect choice. Newly redone and taken over by Hilton, the staff was incredible on every point. The room was adequate, in need only of new carpeting. Understanding that staying in downtown London is not going to be quiet, they probably should double glaze their windows.
5 out of 5
by A verified traveler from silver spring

Posted Aug 12, 2016
It will be hard to charge your phones!!! For some reason the iPhone doesn't charge well with the English plug in.zzzzzxxxxxxxxxxxxxxxccccccccc
5 out of 5
by A verified traveler from Québec

Excellent séjour de 10 jours!

Posted Aug 12, 2016
Pros: Le site et les employés
Cons: Changer la musique et l'éclairage des ascenseurs
Location: La liste est trop longue. En bordure de Trafalgar Square et à quelques pas du métro (tube), c'est selon moi l'endroit idéal!
Situation idéale, personnel courtois et efficace, petits déjeuners gargantuesques...
3 out of 5
by A verified traveler from nyc

good location

Posted Jul 17, 2016
Pros: rooftop bar had terrific views of city.
Cons: rooms could be cleaner. carpets were stained
Location: Trafalgar square, the Strand, Covent garden etc
hotel staff was pleasant but not knowledgeable, tube station nearby a major plus
3 out of 5
by A verified traveler

Great location

Posted Jul 11, 2016
Great location and physical plant. Mediocre service. Disorganized.
4 out of 5
by A verified traveler

Posted May 23, 2016
Our room was not ready when we arrived and had to wait a little while for it. But overall the staff were very friendly and helpful
5 out of 5
by Jame Campbell from Gurgaon, India

Great location, comfortable hotel.

Posted May 18, 2016 on Hotels
Great place to stay, cost effective and comfortable.
3 out of 5
by Cyrill

This traveler left a rating score only Posted May 18, 2016 on Hotels
4 out of 5
by A verified traveler from RG

Hotel sencillo para su categoría en gran ubicación

Posted May 17, 2016
Hotel correcto en pleno centro de Londres. Instalaciones algo escasas, desayuno correcto y precio elevado. Muy limpio y personal muy amable en general. Recomendable por la ubicación.