Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2016
great hotel in great location, will stay here again in trips to london.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Comfortable stay and close to all

Posted Jan 30, 2016
I enjoyed my stay at The Windermere. The staff was nice. This hotel is in a safe, clean, and quiet neighborhood within a short walk from Victoria Station. I walked to Buckingham Palace and Big Ben. Everything is within walking distance. My room was very comfortable. I wished there was a fridge and microwave though.
Comment from Hotel Management
Jan 31, 2016 by Emily Hambi, The Windermere, Hotel Management
Thank you for choosing to stay with us. It was a pleasure welcoming you. I am pleased that you enjoyed your stay. In reference to your comment about a fridge and microwave, I recommend booking our One Bedroom Apartment for your future stay, as it is equipped with a full kitchen. It is great for those looking for the independence to cook during their stay. Otherwise, we are always happy to refrigerate items for our guests. Our 24 hour Reception means that you have access to your refrigerated items at any time (inc. medication). Our award-winning Windermere Brasserie serves delicious and freshly prepared meals for breakfast and dinner. We hope to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Jan 25, 2016
Eleni (I hope I spelled it right) was very sweet. We enjoyed talking to her every night when we came back from another day of adventures. Her colleague, I'm really sorry I forgot his name, was also very kind, letting us eat breakfast at 5:45am when our Megabus had dropped us off at the nearby coach station. He stored our luggage and booked us a bus tour - the original tour - for the day. If you're considering taking a bunch of bus tours while you're in London, this location is about a 5-15 minute walk to where the tour companies usually pick up.
Comment from Hotel Management
Jan 28, 2016 by Emily Hambi, The Windermere, Hotel Management
Hi Lauren Thank you for sharing your comments. I am very pleased that you enjoyed your stay with us; from our friendly hospitality, to our knowledgable team and outstanding location. It is lovely to see that we helped you make the most of your time in London. We hope to have the pleasure of welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good location

Posted Jan 16, 2016
This hotel offered great service, awesome staff and was close to sites and transportation.
Comment from Hotel Management
Jan 17, 2016 by Emily Hambi, The Windermere, Hotel Management
Hi Cindy We are very happy to read your kind comments. Thank you very much for choosing to stay with us. We hope to welcome you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tönning, NF

Zentralnahes hotrl

Posted Jan 14, 2016
Herzlicher Empfang. Sauberes, helles, gemütliches, ruhiges Zimmer zur Straße hin. Sehr gutes Frühstück : Büfett und zusätzlich Frühstückskarte. Immer netter Service. Victoria Station wie auch akzeptable Restaurants fussläufig gut erreichbar.
Comment from Hotel Management
Jan 18, 2016 by Emily Hambi, The Windermere, Hotel Management
Vielen Dank. Fantastische Fotos! Wir hoffen, Sie wieder zu sehen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2016
Wonderful hotel. Great location, staff and services. Great breakfast!
Comment from Hotel Management
Jan 17, 2016 by Emily Hambi, The Windermere, Hotel Management
Thank you for sharing your wonderful comments. We hope to welcome you again for another great stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Hotel acogedor y muy bien situado.

Posted Jan 9, 2016
Pros: Situación, limpieza y zona tranquila.
Location: Está muy cerca de la estación Victoria con lo que la comunicación con el centro y otras zonas de Londres es muy buena.
Estuve 6 días en este hotel y me parece una muy buena opción por su situación, muy cerca de la estación Victoria. Es acogedor, cómodo y reformado. El personal es muy amable y el desayuno también está muy bien. Totalmente recomendable.
Comment from Hotel Management
Jan 20, 2016 by Emily Hambi, The Windermere, Hotel Management
Hola Anna! Gracias por compartir tus pensamientos. Esperamos volver a verte pronto.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Lovely Boutique Hotel, close to public transport

Posted Jan 4, 2016
Pros: The personal and warm feeling we got from the owners and staff.
Location: A lot of things were in walking distance, Victoria Station, Buckingham Palace and lots more.
The owners Sylvia and Nick were very welcoming and accommodating. they gave our visit the personal touch I was looking for. The staff was very friendly and gave excellent service. They did a great job on Breakfast, I have always felt the one of the best things about England is breakfast and they did not disappoint.
Comment from Hotel Management
Jan 17, 2016 by Emily Hambi, The Windermere, Hotel Management
Hi Patricia We are all so pleased to read your wonderful comments. Thank you so much for sharing them with us online. It was such a pleasure meeting you and your family. We hope to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Super Lage in der City von London

Posted Jan 3, 2016
Sehr hübsches und gepflegtes Cityhotel ... klein aber fein! Bis auf den Tower sind alle klassischen Sehenswürdigkeiten und Einkaufsmöglichkeiten zu Fuß zu erreichen. Das Queensizebett in unserem Zimmer war für 2 Personen leider fast etwas zu klein. Große Leute sollten hier unbedingt bei der Zimmerbuchung auf die Bettgrößen achten. Frühstück ist reichhaltig und frisch. Das Abendessen ist sehr zu empfehlen. Wir kommen sehr gern wieder.
Comment from Hotel Management
Jan 20, 2016 by Emily Hambi, The Windermere, Hotel Management
Hallo, und danke für den Aufenthalt im Windermere. Wir freuen uns auf Ihre Kommentare zu lesen. Wir haben verschiedene Zimmerkategorien, und verschiedene Bettgrößen enthalten. Wir hoffen, Sie wieder begrüßen zu dürfen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great staff; close to Victoria Station

Posted Dec 21, 2015
Pros: Staff, location, Internet, free breakfast.
Location: Being just a few blocks from Victoria Station made it easy to get around London on the Tube. Saw a few plays at theatres in the area.
The made to order breakfast was wonderful. Very pleasant and informative staff. Room was small but clean. Internet was consistently good.
Comment from Hotel Management
Dec 21, 2015 by Emily Hambi, The Windermere, Hotel Management
Dear Jim Thank you for your great review. We are so pleased to see that you enjoyed your stay, and especially loved our amazing breakfast, fast free wifi and exciting location. We certainly hope to welcome you again. Happy Holidays!