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The Zetter Hotel

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Featured Image
Balcony
Terrace/Patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe
View from Room

Overview of The Zetter Hotel

The Zetter Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationSmithfield Market6 min walk
  • Popular LocationMuseum of London12 min walk
  • Popular LocationSt. Paul's Cathedral15 min walk
  • AirportLondon (LHR-Heathrow)53 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighborhood, The Zetter Hotel is in the city center and near a metro station. Museum of London and The British Museum are cultural highlights, and some of the area's notable landmarks include St. John's Gate and St. Paul's Cathedral. London Eye and Madame Tussauds Wax Museum are not to be missed.
Popular Location

What's nearby

  • St. John's Gate - 1 min walk
  • Museum of the Order of St John - 1 min walk
  • Smithfield Market - 6 min walk
  • Museum of London - 12 min walk
  • St. Paul's Cathedral - 15 min walk

Getting around

  • London Farringdon Station - 5 min walk
  • Farringdon Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • The White Bear — 3 min walk
  • Sosharu — 3 min walk
  • Ninth Ward — 3 min walk
  • The City Pride — 3 min walk
  • Crown Tavern — 4 min walk

About this property

The Zetter Hotel

Eco-friendly London hotel in London City Centre, walk to Financial District
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 59 individually decorated rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find plasma TVs with digital channels, and other amenities include 24-hour room service and minibars.
The Zetter Hotel offers 59 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with digital channels. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–noon: GBP 15.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • Cable/satellite channels
  • iPod dock
  • Plasma TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Zetter
Zetter
Zetter Hotel
Zetter Hotel London
Zetter London
The Zetter Hotel London, England
The Zetter Hotel And Townhouse
The Zetter Hotel Hotel
The Zetter Hotel London
The Zetter Hotel Hotel London

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 113 out of 197 reviews
5 - Excellent 57%
Rating 4 - Good. 64 out of 197 reviews
4 - Good 32%
Rating 3 - Okay. 17 out of 197 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 197 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 197 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

3.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at The Zetter Hotel
Highly recommend The Zetter Hotel! I rarely write hotel reviews but had to give them a thumbs up. Our stay at the Zetter was cut short due to the urgent request for American citizens to return to the US as the Covid-19 virus began to spread through the UK. Christophe was an amazing help in re-locating the few remaining hotel guests to a smaller hotel and helping us arrange transportation. During our stay, the front desk staff were very friendly and helpful in booking excursions and providing information. Housekeeping did and excellent job keeping our room clean and providing items we requested. Our room was bright, very comfortable and clean with windows that open. The bathroom was stocked well and the towel warmer was a nice feature. The self-serve coffee, tea, bottled water, snack station on every floor was superb. We had delicious breakfasts at The Zetter Restaurant with excellent service. The hotel is located within a short walk to the market, restaurants, and public transportation. When we return to London within the next year to complete our interrupted vacation, we look forward to staying at the Zetter Hotel again!
Stayed 8 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Friendly efficient staff, nice rooms/beds/bathroom. Hotel design/decor superb
Stayed 1 night in Mar 2020

2/5 Poor

Business traveler
Disliked: Amenities, property conditions & facilities
Tiny rooms. Small double bed but there would be no room for anything bigger. Very basic hotel. Certainly not worth they money they are charging when demand the the idea is high. The rooms in the M by Montcalm are much superior.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed
Stayed before and couldn’t wait to stay again, really relaxed with a great restaurant with excellent food.
Stayed 1 night in Jan 2020