Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Mar 24, 2016
Friendly staff, excellent service beautiful hotel, comfy bed, great food.
5 out of 5
by A verified traveler from Central London

Excellent staff and accommodations!

Posted Mar 20, 2016
Excellent boutique hotel in Central London. The staff, rooms, restaurant and location are top notch. Walking distance to many fine restaurants and pubs, close to all of the main attractions.
5 out of 5
by A verified traveler from Brighton

Lovely hotel close to tube station

Posted Feb 26, 2016
Received a glass of prosseco whilst checking in and a complimentary upgrade! Lovely room and hotel.
4 out of 5
by Anzelika from Oslo

Posted Jan 23, 2016 on Hotels
Very quiet in the weekends, not much places are open around, very near to the underground.
4 out of 5
by Gina

Great hotel for a business stay

Posted Jan 21, 2016 on Hotels
I wished there were outlets in the bathroom; lack of made staying there for an extended period of time difficult. Also, room service menu was a little limited.
5 out of 5
by Andrea from Glen Ellyn, IL

Very nice Christmas holiday Honeymoon

Posted Jan 14, 2016 on Hotels
This was the best hotel I ever remember staying in. The staff was so friendly and helpful - allowing us to check in a little early because we had bags and nowhere to go. The bathroom was so luxurious with a big tub and bathrobes. The bed was extremely comfortable with cushy bedding. We also made good use of the espresso machine. They think of all the details too - hotel umbrellas to use on rainy London days, an adapter for electronics, cold bottled water delivered to your room. Every question and every request was adressed promptly and we felt very nicely take care of on our honeymoon.
4 out of 5
by A verified traveler

Nice hotel but out of the way

Posted Jan 6, 2016
Nice hotel, not a 5 star though. A bit out of the way although well connected to the subway
5 out of 5
by Neil from Yateley

Anniversary Break

Posted Jan 6, 2016 on Hotels
We cannot fault our stay, the staff were courteous & friendly, the room was superb and the overall service was fantastic.
4 out of 5
by John from Bristol

Great hotel

Posted Jan 3, 2016 on Hotels
Great hotel helpful and friendly staff, room air con / heating not responsive to controls.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2016 on Hotels