Ratings based on 1,241 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Nice hotel well located and staff are sweetPosted Jul 24, 2016
Loved it and would stay again Staff are superb and nice
by A verified traveler from Milano
hotel in ottima posizione; gentilezza; disponibiliPosted Jul 19, 2016
Pros: posizione, confort, personale disponibile
Cons: aggiungere del cibo diverso per la colazione
Location: vicino a Victoria Station, in una via molto tranquilla, nelle vicinanze ottimi ristoranti
le camere nei piani alti sono più piccole quindi non adatte a 2 persone; le camere nei piani sotto sono grandi e spaziose. colazione continentale sufficiente ma poco varia. personale disponibile a soddisfare le richieste.
by A verified traveler
the staffs of the hotel were very bad 飯店服務人員非常差Posted Jul 13, 2016
the facilities had some troubles,the pipe of the sink was jammed and there was no bath plug. the staffs could not solve our problems and were not polite to answer the questions 飯店的設施有些問題，洗手盆的水管堵塞且沒有浴缸止水塞 飯店服務人員無法解決問題且態度相當不好。(三天都未解決）
by A verified traveler from Belgium
Unfriendly staff, bad shapePosted Jul 13, 2016
I got to the hotel past midnight and the staff first said I had to be sent to another hotel as they were overbooked. After my negative, oh! they happened to have the room I had paid for already. That showed how little consideration they had for guests. The bathroom was in sorry state, with the hot water not functioning and super dirtty floor. Will never go back.
by A verified traveler from edmonyon
Nice charming hotel in good location.Posted Jul 12, 2016
Pros: Location was great...very close to Victoria underground and within walking distance of Buckingham Palace. Belgrabia area nice and quiet.
Cons: Replace moldy carpet. Room should not have been offered in that condition.
Location: Close to Victoria Underground. Within walking distance of Palace.
We arrived earlier than 2 pm check in. Our bags were tagged and stored and delivered to our room when ready, location was great. Nicely decorated and reasonably priced. Good continental breakfast included which was great. Only drawback. Our room had a section of soaked and moldy carpet. A service technician put a towel over it and said we could get a discount. At check out time I mentioned it and reception was very emphatic that no discount would be given. Other than that I would recommend this hotel based upon price for the area.
by A verified traveler from pompey
Perfect London hotelPosted Jul 3, 2016
Cons: Not a lot
Location: Have done that
Close to Victoria, so close to all transport links.
by A verified traveler
Posted Jul 3, 2016
Cons: the room that I stayed need some wall painting.
Location: very good
This is very good location.The building is not new.
by A verified traveler from Cape Elizabeth, ME
Fantastic location at a very reasonable pricePosted Jun 27, 2016
Pros: Outstanding location and friendly staff
Cons: Rooms are dated, but renovations would increase rates. Happy with great neighborhood and friendly staff vs. polished rooms.
Location: Hotel is in Belgravia, so close to attractions & restaurants at all price points. Needed a camera lens repaired, found a Nikon-only repair shop nearby
My daughter and I were spending a few days in London, and looking for moderately-priced accommodations. Tophams' Belgravia location is fantastic! Walking distance to very nice restaurants and shops, and very close to Victoria Station. We'd thought we'd booked a room with two twin beds, but ended up with a full-sized bed and a rollaway. Not ideal, but not a big enough deal to complain about. Also nice to have a Continental breakfast provided at no additional charge. Full breakfasts are also available at additional cost. Front-of-house staff was very friendly and helpful. We'll certainly consider Tophams in the future - can't say enough about the neighborhood and proximity to interesting places.
by A verified traveler from Kenya
NoisePosted Jun 20, 2016
Pros: comfortable bed, friendly staff
Cons: noise levels
Location: good location
Good sized room but very noisy (below the main entrance).
by A verified traveler from san pietro al natisone
ZONA TRANQUILLAPosted Jun 12, 2016
Bel hotel, zona tranquilla e vicina a victoria station. Il più economico hotel vicino al centro.