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Reviews of Union Níké Apartments

4 out of 5
Union Níké Apartments
6 Union Street, Southwark, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 635 reviews" "
Rating 8 - Good. 258 out of 635 reviews" "
Rating 6 - Okay. 118 out of 635 reviews" "
Rating 4 - Poor. 58 out of 635 reviews" "
Rating 2 - Terrible. 28 out of 635 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2020

6/10 Okay

John, Montreal, Canada

Traveled with family
Liked: Cleanliness
First the good things. The flat was clean. And we had the pleasant surprise of having an extra bathroom. Now the less good. The quality of the apartment was nowhere near the expected one. We realize that we were not going to get the exact apartment as that seen in the pictures. However, the expectation was that the apartment we get would be of similar quality. That was not the case, as what we got felt older, smaller, less sunny. More importantly, certain things did not work well. Only one of 6 lights was working in one of the bathrooms. The water was not flowing well, it was merely a trickle sometimes when taking a shower. A bathroom sync was clogged very badly, and we had to wait long until all the water went down. Extra care and maintenance is needed to fix these issues.
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy check in process, although you need to leave time to get from check in location to actual apartment. Otherwise, couldn’t have been better!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

6/10 Okay

Nina W.

Liked: Cleanliness
Flexibility required
The communication between booking with Vrbo and the property managers at home away left us in the dark about final check in information until about 24 hours before leaving for our trip. Then, the flat we booked and got confirmation in was not the flat we actually got. Disappointing. It was also a pain to have to check in across the River from where we were staying. That said, the office folks were kind and helpful, quick to respond to an issue with smoke alarm batteries. And the flat was OK. Short on cooking utensils - one knife, one tiny frying pan, 4 mugs for a place that could sleep 7.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Novianto

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The apartement management; Aldgate Office or London Apartment difficult to reach by email. You have to understand the location of the office for check in is quite far from the allocated unit. It was not in walking distance between those places. Finally, they gave us Borough Empire South at Long Lane iso Union Nike Apartment at Union Street which was not easy to find. We have walked around between the buildings twice under rain and cold weather. No balcon and no smoking as we expected during booking which I might be rejected from the begining if the management clearly communicate with me. We also have had electrical problem when we checked in the unit. One CB was drop (OFF) unpowering the kitchen area. No one came later to fix it during our stay. However, the location of the unit was only 450 meters from Borough underground station and 850 meters from London Bridge Station.
Stayed 3 nights in Dec 2019

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the apartment we booked Did not get the area we booked Did not get the vicinity to the tube Too and from the tube took 20 min not the 5 we booed for This took hours off our time in London and travelling with a five yr old made things harder with the distance to walk The staff at the office were not interested at all All together with the poor accommodations and generally poor cleanliness The weekend was not great at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located & very well equipped spacious apartment.A lot of thought has gone in to the details of what guests would need.Plenty of towels,bedding,kitchen gadgets++ The heating is electric wall mounted heaters throughout the apartment which are incredibly efficient for such a large space. I would absolutely recommend this apartment and am looking forward to staying again sometime soon!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and had all the necessary amenities, though was unexpectedly far from the apartment registration office. Very good experience overall, except that we were far from our main place of interest.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower smelt a bit moldy but was fine. It probably needs a new shower curtain and the caulking could be replaced. Otherwise, we loved the place. It was nice to have a home away from home.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
The property was in a fantastic location in Southwark, great for Borough Market, The Shard and The Southbank. Check in was good very pleasant staff. We were in a ground floor apartment. Nice big entrance hall, bedroom one on the first floor very large with a shower room/ toilet. Downstairs in the basement was bedroom two a further shower/room. A well equipped kitchen, diner & living area. Clean bedding & towels. My only fault would be the shower rooms need a bit ok TLC they let the property down a bit! Apartment had good heating lovely and warm.
Stayed 2 nights in Oct 2019

4/10 Poor

Thomas

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Find something else
Checkin was a disaster as location was over 15 minute Uber ride to the apartment. We were questioned and ridiculed to ensure we will not throw parties. Apartment was in poor condition with faulty light switches, mold in bathroom, kitchen that had water stains on floor, smell of refuge, and toilet that runs continuously unless lid opened and parts jiggled. WiFi was subpar as it was powered by slow Cellular service which did not get a solid signal.
Stayed 2 nights in Oct 2019

2/10 Terrible

stephen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complete disaster
The check in was a disaster, I had to travel to their office 39 min away from the apartment to pick up the key When I arrived there was an estate agent showing the apartment to a potential tenant The windows didn’t close. There was no room in the wardrobe due to the vacuum cleaner. No shower gel or shampoo. Basically the worst place I’ve stayed in for years
Stayed 3 nights in Sep 2019

8/10 Good

Dara

Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed for 2 nights on our way to another destination and found the accommodation to be nice. However it wasn't made clear at the booking stage that we collect a key from one address and then the accommodation was somewhere else. So we got off the train with having traveled with 3 large heavy suitcases to walk the 15 mins to where we thought our accommodation was only to have to walk back past the station to our apartment (40mins). The pillows were were all very old and not fit for purpose. Mattress in the bedroom was also in need of updating as the memory foam had molded to a larger,heavier person. I was a little disappointed :(
Stayed 2 nights in Sep 2019

8/10 Good

Gwendolyn G.

Liked: Cleanliness
First time in London
The place was ok but it was not what I saw on the website when I booked my reservation, so I was disappointed. It was clean and the location was ok.
Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveler

House of Noise and Trash
To start with there is no such place as Union Nike Apartments. The actual apartment building is called “Westminster”. The location is not the address that was advertised on Hotels.com, which was actually the property management office. Wish I’d known this before the taxi dropped us off with our 70 lbs of baggage! But never mind that - the property was just a 10 min walk away, but after a 10-hour flight, I got an Uber instead. On to the apartment itself - it is not what they show on the photo. Not even close. Not even the same building as shown in the photos on Hotels.com. But the area in Southwark is great and the apartment is clean and modern so we try to make the best of it. And then things got funky. Literally. By day 2, the stench of garbage was so awful that I could barely breathe. I took refuge by sleeping on the living room couch. But the noise from the street below was so loud - I mean I could hear people talking, the traffic light warnings, the buses, the cars, I got no sleep whatsoever. Maybe it would have been less noisy if I’d closed the windows, but it was the hottest day in history in London and the apartment had no fans, no AC, it was smoking hot. So back to the stench. Turns out there were trash bins sitting directly behind the bedroom windows. It was intolerable. So I contacted hotels.com to complain and I went to the property management office to demand a relocation. To their credit they moved us to a lovely 2-bdrm in Shoreditch.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the booking in process very easy, remembering that we were informed that the units were at another place. Explaining that 2 of us were mobility impaired, we were told that our unit was on the 5th floor, but we had a lift to the 3rd. When we arrived the lift was out of service. We phoned the booking office who immediately arranged another unit for us. The unit was very clean and comfortable. The toaster wasn't working, but the booking office needs to be informed before they can replace items. I would definitely book a unit with them again.
Stayed 3 nights in Jul 2019

2/10 Terrible

GA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. completely false advertising. Expedia needs to remove them from the site. Top floor with no ventilation and bathrooms and rooms in Poor condition. We left within the first hour. Had to haul our luggage to another building far from the checkin building. Expedia tried to intervene. For all practical purposes this is a fraud. I wish I had more authentic review on them. We were not offered any kind of support either.
Stayed 5 nights in Jun 2019

4/10 Poor

Slime

Traveled with family
Disliked: Amenities, property conditions & facilities
Would have be nice to at least have shampoo available!
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with group
The apartment isn't at the location given. You have to collect a key and walk 15+ minutes to the apartment. We stayed at the one on Tower Bridge Road. The apartment was extremely warm and we couldn't cool it down. The building itself was loud and creaked a lot. I wouldn't stay there again. The only positive is the location is 400m from Tower Bridge.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
The actual apartment that we got was not the apartment that showed up on the map on the listing. It was another 13-15mins walking away. Had we known this, we would of not booked it BC we wanted to be close (as in 3-5 mins walk) to the train station and borough market. There wasn’t hot water the entire time (3 nights) we were there. We have called and both time they did send someone but seems like they can only get it to luke warm temperature... a bit cold for us to shower in. I think they just need a new wAter heater. The apartment also faces the morning sun so it gets extremely hot in the apartment. There are fans but it’s still pretty hot. Sorry no AC in this unit. We were uncomfortable with how hot it was and it was about 74-75 degrees outside.
Stayed 3 nights in Apr 2019

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Kelli

Liked: Cleanliness, property conditions & facilities, room comfort
Fun in Southwark
Cool little flat! I might recommend some area rugs, because that was one loud floor! (A new shower curtain too - one with magnets, so the curtain doesn’t attack you when showering. Beware, where you get your key and where you flat is are in different locations. Be prepared to walk or get a taxi once you pick up your keys.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Murry, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Apartment was good. If possible, it would have been nice to check in we arrived at 7am, 8am to office. Had to wait until 3pm to check in. They gave us a map to get to apartment, would have been nice to have someone assist. The elevator was not working. We were on the 5th floor. It worked out for us, enjoyed the exercise. It is am important item to know especially if you have an elderly person or someone who may not be able to climb the stairs.
Stayed 4 nights in Mar 2019

6/10 Okay

Beatrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are considering renting apartment, the problem is you don’t know the exact location until you get there. They originally assigned an apartment to me at 2nd floor with no elavator (lift). Since it’s only me and my son traveling where it’s inconvenient for me to carry the luggage via stairs. Luckily, they have another apartment available with lift. They also allow us to check in earlier since we had a long sleeplesss flight. We had some rest in the apartment before we hang out in the city. The apartment is 10 mins walk from the office at Union st and very close to the famous Borough Market where me and my son love the food there. The apartment we stayed also within 10 mins walking distance to 2 subway (Tube) station. Overall, the apartment is clean. If you don’t need people to do your bedding everyday nor require a clean towel daily. This can be an option.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property we paid for is the one advertised through the pictures on the site, the accomadation we stayed in was completely different to the one we stayed in. Will be taking this further
Stayed 2 nights in Mar 2019

6/10 Okay

Daire

Liked: Room comfort
Disliked: Staff & service
Average
A lot of walking involved to get to check in location and then the actual apartments. Late fee was charged after 9PM even though there was no mention of this before hand. Apartment did not match the pictures whatsoever.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Nice clean very spacious location was a bit hard to find but once located was fine to re locate
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
The apartment was to old, and the bathroom does not dry and there is nothing we can do to dry it.
Stayed 4 nights in Jan 2019

8/10 Good

Hugo

Liked: Staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartnent, very good area. Is 50 meters to the metro station.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My main issue was that the location on the web site is that of the office. The property is 15 mins walk away and 15 mins walk to the tube station. The property was great, but I might have chosen another if I wanted to be close to the tube station.
Stayed 2 nights in Oct 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab apartment nice location but not where expected
Check in was good, folks were pleasant and service was efficient. The actual apartment was a GOOD way from the check in which wasn't what we were expecting. Took a Taxi it was about £6.50. They were very responsive when we asked about some minor snags (missing bulbs, couldn't find iron) and these were taken care of swiftly. There are a couple of pubs in the local area with good food and drink. The apt we stayed in was huge, wish we'd had more of a chance to make use of the massive lounge/diner.
Stayed 2 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service
London apartment
Mixed feeling about this apartment rental. The service from the management staff was fantastic, unfortunately a few things tarnished my stay. Firstly I had the owner of this particular apartment come show the apartment to what I presume to be a potential buyer whilst I was about to have my evening dinner, The nights were constantly interrupted by police and ambulance sirens on the main road out the front of the property and the apartment itself needed some cosmetic touch ups. I would hire again from this property company but not this apartment
Stayed 2 nights in Oct 2018

10/10 Excellent

Hussain, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was really nice and clean. And the view from the belcony was awesome!!
Stayed 9 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Flat not as shown on photos but acceptable. Great location. Boiler in bedroom not a good idea.
Stayed 2 nights in Aug 2018

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Austin, Edmonton Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments shown in the pictures was what I was expecting but they have apartments all over so it fit the description of 2 bed 2 bath but not the style we were looking for.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The place was really nice and had everything you needed—towels, bowls, utensils, boiler, washer, pillows, etc. The apartment we had squeaky floors, but other than that, everything was perfectly fine! I don't think the place we got had AC, but they provided us with multiple fans to use which was good.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The property looked nothing like the photos. Located on a busy street with no air conditioning which means waking up to sirens and traffic at 5am. Friday night meant loud people in the street at 1am. Only 2 small towels were provided per person for the entire 3 nights. Would NOT recommend this to anyone and would certainly not have it rated as a 4 star property.
Stayed 3 nights in Jul 2018

8/10 Good

Karen, Frederick, Md

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Adequate
We stayed four nights at the Nike apartments. The apartment was adequate and comfortable. The wi-fi was intermittent. Property was close to where we needed to go. Not in any way similar to a hotel, you are on your own since no services are offered, not even directions. If you are looking for the hotel experience this is not the place. If you need a cab called or help with your luggage there is a charge. It would be great if the price reflected this. The staff at check-in, were not friendly in anyway. It felt like we were a bother. But as I said it was adequate.
Stayed 4 nights in Jun 2018