Manager tries to cheat you.
Posted Sep 26, 2016 on Hotels
Manager tried to cheat us, by giving us another room than we paid for, lied to us, yelled at us for pointing out he was not fulfilling the contract and asking for our money back. we booked a room with double twin beds and a bathroom, both very clearly stated in contract. He claimed we only had a room with single twin bed and no bathroom. I had the contract in my hand, but he refused to look at it. In the end we got a room with bathroom and single twin beds.
I would never stay there again, and I will neither use hotels.com again.