Ratings based on 337 Verified Reviews

3.3 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Older but clean hotel, close to Victoria Station

Posted May 27, 2017
Older hotel, could use some updating, but very clean. Staff was welcoming and kind. Fantastic location, walking distance to Buckingham Palace and two tube stations. Great experience.
Comment from Hotel Management
May 30, 2017 by Diego, Hotel Management
Dear Guest, thank you for taking the time to share with us your feedback. We are glad to read that you enjoyed our central location and welcoming staff. We hope to have the opportunity to welcome you back again soon, on your next visit to London. Kind regards, Diego Front Desk Member
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Everything

Posted May 26, 2017
We had a lovely time. Staff was friendly, breakfast delicious and close to everything London has to offer.
Comment from Hotel Management
May 30, 2017 by Diego, Hotel Management
Dear Guest, Thank you for taking the time to leave such a good review. We are really glad to read that you were happy about our friendly staff, our varied breakfast and the central location of our property. We hope to have the opportunity to welcome you back again soon, on your next visit to London. Kind regards, Diego Front Desk Member
3 out of 5
Recommended
for Everyone
by A verified traveler from S

No surprises, Appropriately Priced!

Posted Mar 31, 2017
Great area in city. Beautiful street. Nice and convenient location. We were on the very top floor so there were a lot of stairs to walk up. The temperature in room was hot and only a trickle of water came out of shower. Hotel staff were helpful and friendly.
2 out of 5
by A verified traveler from Canada

disappointing

Posted Mar 18, 2017
Pros: Staff was friendly and courteous
Cons: Everything
Had to prepay to book the room...prepaid for 3 but later advised the Hotel we would only require 2 nights stay...they would not refund the one night Room was incredibly small and drab looking. Not at all like the picture on the website. The shower and bathroom were very small....husband had to dry off in the bedroom as there was physically no room in the bathroom. No handtowels, so washing your hair...no towel. Shower was horrible...far too hot with spurts of cold in it. Not an enjoyable shower! Bed was comfortable enough but a double not a queen. The management requests that when you go out you leave the keys at the front desk and you get them back when you return. We were assured that someone was always on the desk...first two times we went to the desk no one could be found. We did not leave the keys as anyone could just reach over the desk and take them...and as the room number is on the key...we didn't feel like being robbed. Bottom line, I would not stay there again, no would I recommend it.
4 out of 5
by Rachel

Location perfect clean and friendly

Posted Mar 4, 2017 on Hotels
It was very good clean and tidy no hand towels are provided but we managed
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Dear Rachel, I would like to thank you for taking the time to give us feedback from your stay with us, and for your good review about Victor Hotel. All the staff will be delighted that you had such a pleasant experience, as it is our pleasure to make each of our visitors feel welcome. Thank you again, we are looking forward to welcoming you for your next stay in London.
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice hotel in a safe neighborhood near cafes

Posted Mar 2, 2017
Pros: Warm room, hot water in the shower.
Location: The hotel is located 7-10 min walk from Victoria station with many cafes, restaurants and Sainsbury near by.
In general the experience was very pleasant. The hotel is located 7-10 min walk from Victoria station with many cafes, restaurants and Sainsbury near by. The hotel staff was very nice. The room was cozy and warm, and there was always hot water in the shower (unlike other hotels that have sometimes hot and sometimes only warmish water). My room faced the main road, so sometimes it was a little noisy, on the other side I had a very nice view.
Comment from Hotel Management
Mar 6, 2017 by Diego, Hotel Management
Dear Yael, thank you for taking the time to give us feedback from your stay at Victor Hotel. We are all delighted that you had a good experience during your stay with us. As a valued guest, your feedback is important to us. We are looking forward to welcoming you on your next trip to London.
4 out of 5
Recommended
for Everyone
by A verified traveler

Noisy

Posted Feb 16, 2017
Room was noisy pose heating system. Breakfast was wonderful and plenty of it.
Comment from Hotel Management
Feb 16, 2017 by Diego, Hotel Management
Dear Laurie, thank you for taking the time to review your recent stay with us and that you particularly enjoyed our breakfast. Be assured that we have taken good note of your feedback about the noise from the heating system and I am sorry for any impact this caused to your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Australia

Small hotel close to amenities

Posted Feb 6, 2017
Small hotel in row of similar sizes. 6-7 rooms only. Great location for walking to everything. Great friendly staff, clean and comfortable room, perfect for my needs. Will stay again on future visits.
Comment from Hotel Management
Feb 16, 2017 by Diego, Hotel Management
Dear Matt, I am delighted you had such a pleasant stay with us and we appreciate your lovely comments; as a valued guest your feedback is very important to us. We certainly hope to welcome you again in the near future.
5 out of 5
by Greg

Convenient and clean

Posted Feb 3, 2017 on Hotels
Great bathroom and decent sized room
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Greg, It is a pleasure to see that you enjoyed your stay with us and that your expectations seem to have been exceeded. We hope we can welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel

Posted Jan 21, 2017
We loved The Victor Hotel. Less than a mile to Victoria Station, lots of restaurants around to chose from, close to a local grocery, and also a hospital nearby (in case of emergency). The staff are friendly, very helpful and informative. They also have good breakfast selection! We will definitely stay here again, and we recommend this hotel to anyone.
Comment from Hotel Management
Jan 25, 2017 by Diego, Hotel Management
Thank you for taking the time to give us the feedback from your stay with us, and thanks for the great comments. We are positively delighted that you had an excellent stay, and that your expectations seem to have been exceeded. Our team will be so pleased by your kind praise. As a valued guest, your feedback is important to us. We would be grateful if you could leave your feedback about your stay at Victor Hotel London Victoria on TripAdvisor. We all look forward to welcoming you back soon!