Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from rhode island

Nice hotel not for elderly

Posted Nov 17, 2015
Staff is great and great location. Beds are too soft and shower is high risk for fall. Not recommended for elderly
5 out of 5
for Everyone
by A verified traveler from Milano

Ottimo hotel, in posizione comodissima

Posted Oct 28, 2015
Pros: Posizione eccezionale, silenziosità e comodità delle stanze.
Cons: Abbassare sensibilmente i prezzi per la prima colazione.
Location: Essendo prospiciente a Leicester Square, cinema, teatri, ristoranti e negozi di ogni genere e tipo sono realmente a portata di mano.
Ottimo hotel, in posizione comodissima che permette di risparmiare parecchie Sterline su biglietti per il trasporto pubblico, taxi e quant'altro. Pregevole l'arredamento, la comodità dei letti e la silenziosità delle stanze. Ottima dotazione in camera - pettine, dentifricio, spazzolino, ecc., anche se purtroppo non c'è il comodo bollitore per un tea o un caffè veloce al mattino. Prezioso il vigile e onnipresente servizio di sicurezza fuori dall'hotel e nella hall di ingresso - ci si trova in Leicester Square, è vero, ma dopo una certa ora di balordi in giro se ne trovano fin troppi e sarebbe davvero facile per qualcuno di loro sgattaiolare all'interno. Per fortuna ci sono guardie in borghese che svolgono egregiamente il loro incarico 24/7.
2 out of 5
by A verified traveler from Amsterdam

big disappointing

Posted Oct 19, 2015
Pros: location
Cons: rooms condition cleaning towels
Location: center of the center
The hotel presents itself as 5 star “cool” hotels in great location The only part that correct is great location The regular room is very tinny and not clean I add money and move to a suite still a shower and not a bath The sink and that bath room smell bad there no enough light and it’s all very dark maybe to hide the dirt The towels are strong like sand paper this is not 5 starts and painting the walls in black not make it cool Also the stuff told me that many people complain and only young guest like it
4 out of 5
for Everyone
by A verified traveler from Horsham, West Sussex

Great location - would stay again

Posted Aug 31, 2015
Pros: Good security, great location, big rooms, no noise, good sleep.
Cons: Towels were pretty sad looking things. Small, dry and rough. Water from the shower also leaked into the room.
Location: We went to the Radio rooftop bar in a nearby hotel for afternoon drinks in the sun. Amazing!
All was fab about this hotel apart from two things - breakfast was overpriced (although nice) and the towels were substandard (small and rough), compared to the quality of everything else in the room and the rest of the hotel. However, that wouldn't put me off staying again as it as so central to everything in London and the hotel is very nice.
2 out of 5
by A verified traveler from 日本


Posted Aug 4, 2015
Pros: ロンドンのホテルでは珍しく部屋が明るい
Cons: エレベーターや廊下にゴミがたくさん落ちていたので清潔さと小さくてもいいので まともに座れるソファーがあればいいと思います。
Location: ピカデリーサーカスと中華街の間にあり、ロケーションはいいと思います。
7月26日から4泊しました。 予約の際にはスタンダードルームにしていましたが、バスタブもなく落ち着かなかったので 現地でスイートルームに変更していただきました。 ただ、スイートルームも隣がジムだったため落ち着きませんでした。 何より、部屋にまともなソファーもなく、部屋の中央に無駄に大きな洗面スペースがあったり バランスが取れていないと感じました。 とにかく、部屋では全く落ち着くことができなかったです。
5 out of 5
for Business Travelers
by taner

Posted Aug 4, 2015 on Hotels
çok çok iyi
5 out of 5
for Couples
by Nathan

This traveler left a rating score only Posted Aug 1, 2015 on Hotels
5 out of 5
for Couples
by Giselle from Manaus

Tudo excelente

Posted Aug 1, 2015 on Hotels
4 out of 5
for Families
by Christina from Scottsdale, AZ

Good Enough

Posted Jul 24, 2015 on Hotels
Expected a much nicer room based on the cost and rating of the hotel. Lobby and restaurant are nice enough. Negatives...Dingy carpeting, old furniture, dimly lit room.. PositivesTp... As spacious as most standard American hotels (which is not the norm for England/Europe). Good air conditioning in room which was welcome after hot days & stay in London.
5 out of 5
for Business Travelers
by A verified traveler from UK

Excellent location for access to the West End.

Posted Jul 14, 2015
Pros: Location, informality, high standard of rooms and service.
Cons: Nothing comes to mind.
Location: Central West End location close to theatres, restaurants, shopping and attractions.
Excellent hotel facilities with outstanding staff providing a high quality service. No negatives to report.