The only redeeming quality that this hotel has to offer is that it is right by the tube station and it was quite easy to get to Heathrow. As for the actual hotel itself: yikes! The room was filthy, with disgusting stains all over the curtains and headboard. The in-room phone was sticky and clearly had not been wiped down, possibly ever the light fixture was coated in dust. The bathroom, which was an accessible bathroom, which is ironic since the hotel itself is not accessible, had zero ventilation, so our towels were always damp and none of the windows open properly. The water from the shower did not drain fast enough, which essentially flooded the entire bathroom floor and we had to use the dinky towel/mat they gave use to stop the water from reaching the door (what they should provide is a squeegee on a long handle). The bed was quite possibly the most uncomfortable bed I have ever slept on and the linens were stained and kept bunching up. The temperature of the room was either too hot or too cold. The hotel is by a very busy intersection, so there are sirens blaring at all hours of the night. The in-room safe didn't work, so we had to carry our passports with us throughout London. Honestly, I have never been more upset about the state of a hotel room being drastically different than what I expected it to be, based on other people's reviews. Maybe it's decent for a single traveler, but certainly not for couples and don't even think about staying here with kids.