Ratings based on 5 Verified Reviews

3.0 out of 5
20% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Hull

The perfect place for an Irons fan

Posted Oct 26, 2015
Pros: For a West Ham fan this is a not to be missed experience - the hotel will close at the end of the season as the club moves to the Olympic stadium.
Cons: For me - just perfect! I'm a life long Irons fan after all!
Location: Go and watch West Ham - the Boleyn is a great place. East London is not a place to be feared if you've never visited.
I had a wonderful couple of nights - every member of staff was friendly. As a single female traveller I felt very comfortable.It was a very special experience to go to sleep and wake up looking over the sacred turf of the Boleyn! I could see the seat I was sitting in to watch the Hammers beat Chelsea from my bed. It was a memorable weekend that I will treasure for ever and the staff in the hotel only added to my overall experience.
4 out of 5
for Everyone
by A verified traveler

Posted Aug 3, 2015
Warm friendly staff, plentiful breakfast. Room was clean and tidy. Interesting early morning view of the groundsman mowing the pitch at 7am.
3 out of 5
by A verified traveler from h


Posted Feb 16, 2015
when we arrived we where given the wrong room we booked a double an was given a twin room. The bed was uncomfortable they also tryed to charge us twice
1 out of 5
by A verified traveler from london

Be careful on match night stays warning !

Posted Aug 28, 2014
Never go on a match night its lucky I checked in the afternoon that day that check in is at midnight only. The lady was rude on the phone and had no customer service skills and I phoned up later again and the nice lady the second time cancalled it free of charge for me and said sorry I wasn't informed of late midnight check in.
2 out of 5
by A verified traveler

Never again

Posted Feb 18, 2012
Pros: Pitch view
Cons: Uncomfortable, no check-in til after midnight, staff very noisy at a hours
Location: The ground aside there's not much to recommend about the area
I'm a West Ham fan but won't be using this hotel again. Possibly THE most uncomfortable bed I've ever encountered & budget bedding coupled with constant noise from 5am resulted in 3 hours sleep on both nights of my stay. From a fan's POV the pitchside view was great but from a hotel/relaxing break POV it was awful. Avoid