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Westbury Hotel

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View from Room
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
View from Room

Overview of Westbury Hotel

Westbury Hotel

3 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationNatural History Museum12 min walk
  • Popular LocationKensington Palace18 min walk
  • Popular LocationRoyal Albert Hall19 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

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About this area

London

Located in London's London City Centre neighborhood, Westbury Hotel is near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Natural History Museum and Victoria and Albert Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Guests love the hotel's convenience to public transportation: Gloucester Road Underground Station is 7 minutes by foot and Earl's Court Station is 8 minutes.
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Popular Location

What's nearby

  • Natural History Museum - 12 min walk
  • Kensington High Street - 13 min walk
  • Kensington Gardens - 16 min walk
  • Kensington Palace - 18 min walk
  • Royal Albert Hall - 19 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • Gloucester Road Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • Thai Taste — 3 min walk
  • Courtfield — 3 min walk
  • Over Under — 4 min walk
  • The Little French Restaurant — 5 min walk
  • Prince of Teck — 5 min walk

About this property

Westbury Hotel

3-star London hotel in London City Centre, near Natural History Museum
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe and a reception hall. All 50 rooms provide free WiFi, coffee makers, and LED TVs. Hair dryers, safes, and showers are among the other amenities that guests will find.
Westbury Hotel offers 50 accommodations with safes and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 8 for adults and GBP 5 for children

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Safe

Similar properties

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Family friendly
Family friendly
Free WiFi
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3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8 for adults and GBP 5 for children (approximately)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Westbury
Westbury Hotel
Westbury Hotel London
Westbury London
Westbury Hotel Kensington London, England
Westbury Kensington London
Westbury Kensington Hotel London
Westbury Hotel Hotel
Westbury Hotel London
Westbury Hotel Hotel London

Frequently asked questions

3.4
Rating 5 - Excellent. 111 out of 850 reviews
5 - Excellent 13%
Rating 4 - Good. 339 out of 850 reviews
4 - Good 40%
Rating 3 - Okay. 235 out of 850 reviews
3 - Okay 28%
Rating 2 - Poor. 109 out of 850 reviews
2 - Poor 13%
Rating 1 - Terrible. 56 out of 850 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.7/5

Staff & service

2.9/5

Amenities

3.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with partner
I was supposed to check into this hotel on May 29th 2020. Due to Covid everything got cancelled. I tried to reach the hotel myself several times about a refund or credit and no one has emailed me back. That was 3 months ago and I’m out $600. That’s no way to treat your customers. Shame on you Westbury Hotel Kensington.
Stayed 4 nights in May 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Reception staffs are friendly. Walking distance to earl’s court station.Will recommend
Stayed 2 nights in Jan 2020

2/5 Poor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above room. It was so loud that it woke us up. We told the receptionist to change rooms. But they said we cant. Disappointing really. I think they know the problem been there so long but ignored it.
Stayed 2 nights in Jan 2020

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities, room comfort
Simple hotel
Simple hotel, tiny rooms (the bedroom door didn't even opened totally), not very clean (carpets should be vacuumed more frequently), breakfast was limited. The staff was nice.
Stayed 4 nights in Dec 2019