Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
76% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.2 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Fi

Posted Oct 2, 2015
Un incubo! Per cominciare: camera non pulita. Le lenzuola e i cuscini se siamo stati fortunati erano delle persone che ci avevano alloggiato nei giorni precedenti, a giudicare dall'aspetto sembravano non lavate da un mese: capelli e macchie ovunque. La quantità di cose impregnate nella moquet era degna di nota, per non parlare della zona bagno...l'acqua calda solo al mattino! Niente acqua calda la sera, ma bensì gelata! Dopo vari appelli alla reception (siamo dovuti scendere perché aime in camera non c'è il telefono) come risultato abbiamo ottenuto una "visita" in camera da un falso idraulico che faceva finta di accomodare qualcosa ma che in realtà faceva scorrere solo l'acqua e puntualmente ci ripeteva che l'acqua sarebbe tornata calda solo al mattino! Le pareti della camera da film dell'orrore con strane cose sopra appiccicate! Quasi da minaccia alla salute. NON CI ANDATE
1 out of 5
by A verified traveler from Norwich

Misrepresenting themselves. Very poor

Posted Jul 23, 2015
Pros: They gave us a full refund after we said we would not stay in that room.
Cons: Service, the room, and not misrepresenting themselves online.
Location: Thankfully the hotel is near more professionally run and more comfortable hotels at the same price
Specifically booked a room with 3 single beds. Then was put in a room with a double and single, and not even enough floor space to put our suitcases. The photos and description is completely misrepresenting the service they actually provide. The room had no hot water either and rather than offer a reasonable solution like another room they sent a plumber in to fix the boiler while we were there. After that we asked for our money back and found a much nicer hotel nearby for the same price. Very annoying and a lot of hassle.
1 out of 5
by A verified traveler from AZ

This is a hostel not a hotel

Posted Jul 21, 2015
We had bunk beds, a lumpy double bed and a pull out bed that wasn't long enough to accommodate a child. At best this is a hostel. We could hear the other guests and the reception phone most of the night. A very uncomfortable stay. We didn't even bother with breakfast, we just left it was so uncomfortable. This is something I would have expected as a college student backpacking around Europe. Calling this place a hotel is a stretch.
2 out of 5
for Couples
by andrew from Riverside, Ca.

Plumbing issues, Hot, Tiny... Uncomfortable.

Posted Jul 4, 2015 on Hotels
Our hotel was very uncomfortable. We had numerous plumbing issues in our room. The toilet struggled to flush, there was very low water pressure and often no cold water at all. Since the room got extremely hot without A/C, we tried to take cold showers to cool off. Not only did we often get no cold water, but sometimes there was no water at all. Our room was tiny and we had to climb up a very narrow stairwell to get to our room on the 4th (3rd in Europe) floor. I made the climb more often because our room key failed. The two bedside tables actually go over the bed further minimizing bed space. The hotel is however in a very convenient location near the Queensway tube station, several shops and restaurants and near the park. Spend more money on another hotel, especially during summer.
1 out of 5
by A verified traveler from Seattle, WA

Horrible staff

Posted Jul 3, 2015
Location: location is good
the most repugnant staff I've never seen around hotels in the world rooms are smelly and sometimes there was no water very poor internet connection
2 out of 5
for Couples
by A verified traveler

Skuffende forhold og morgenmad

Posted Jul 1, 2015 on Hotels
Skuffende værelse efter at have set billeder med en helt utrolig dårlig seng. Der var ingen service og opspore på hotellet og der blev derfor heller ikke skiftet håndklæder i den tid vi var der. Det er ikke en særlig god morgenmad se har, da den kun består af ristet toast.
2 out of 5
for Families
by Heléne from Kristianstad

Posted Jun 22, 2015 on Hotels
Personalen var fantastiskt trevlig och hjälpsam, men det var mögel i duschen och frukosten var inte så imponerande:mjölk eller juice stod framme i rumstemperatur flera timmar och yoghurten tog slut redan första dagen för att aldrig återkomma. Sängarna hade sett sina bästa dagar- min var så mjuk att jag låg som i en hängmatta medan dottern fick parera så hon sov mellan de spiralfjädrar som annars petade henne både här och där. Sonens säng var bra. Jag skulle kunna bo där själv igen (reser gärna billigt och enkelt) men verkligen inte med varken barn, pojkvän eller väninnor. Personal: supertrevlig. Hotell: direkt undermåligt.
2 out of 5
for Couples
by stefan from Hofors

Whiteleaf hmmm

Posted Jun 15, 2015 on Hotels
Rum i källare med totalt utslitna sängar , utlovad kaffebryggare var en vattenkokare .
3 out of 5
for Getaway With Friends
by Josephine from stockholm

No thrills but you get what you pay for.

Posted Jun 8, 2015 on Hotels
No thrills but you get what you pay for. A good budget choice.
3 out of 5
for Everyone
by A verified traveler from Bayern

Kein deutscher Standard, aber okay.

Posted May 18, 2015
Pros: Die Lage.
Cons: Ausreichend Toilettenpapier / täglicher Handtuchwechsel ist nicht notwendig.
Location: Direkt am Hydepark - Shopping / Sehenswürdigkeiten ...
Man darf in London für wenig Geld keinen deutschen Standard erwarten. Für Städtetrip vollkommen in Ordnung, ist dafür weiter zu empfehlen.