It was fine
Posted Sep 18, 2016
The staff was very nice and friendly. They deserve an excellent rating. The average is more for the room and hotel overall. The room is fine. Comfy bed and ok amount of space, but nothing amazing. Just a place to sleep. The window in our room was broken so we could not let fresh air in. Which I would guess has been that way a long time, because the room smelled musty when we came in. The staff brought us a little fan to help with the issue. Again they were great where things in the room lacked. The bathroom was fine. It looked nice and was clean enough, but there were things in need of maintenance and areas that really needed a deep clean as moldy mildew was building up in corners. We ordered room service and again the staff was excellent. The food was ok. It looked really nice but was pretty bland on taste.
Overall there was nothing terrible and it was a nice hotel. It was just fairly average in my mind. It looks like a 4 star hotel on the outside, but just kinda feels like an average stay. It was fine for the one night we just passed through Derry.