Standard Quadruple Room, Ensuite | In-room safe, soundproofing, free WiFi, bed sheets
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Reviews of Serendipity House

3.5 out of 5
Serendipity House
26 Marlborough Street, Londonderry, Northern Ireland

Reviews

8.4

Very Good

Rating 10 - Excellent. 57 out of 122 reviews" "
Rating 8 - Good. 42 out of 122 reviews" "
Rating 6 - Okay. 12 out of 122 reviews" "
Rating 4 - Poor. 7 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast - nice location.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming here for years and gets better every time great staff n breakfast great rooms and everything u need
Stayed 2 nights in Jan 2024

4/10 Poor

Brigid

Stayed 2 nights in Dec 2023

10/10 Excellent

James K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quaint B&B with really nice staff. Breakfast was fantastic.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of entire city from bar & patio!
Excellent location to avoid city center, was very quiet, small room but had everything you need, short very do-able walk to city centre, staff were all very kind and helpful, on-street parking but was not a problem getting a spot. But even better than all of that for us was the bar and patio in the back. So cozy and beautiful with a spectacular view of entire city. And at night the view is stunning with city lights.
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Stayed 1 night in Sep 2023

6/10 Okay

Kerry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Room 2. The cleanliness in the bathroom was bad. Shower area had NUMEROUS places with black mold. We did not notice the mold until in the morning after daylight. When we took a shower the water seal on the shower leaked out on the floor. The flooring is tile and appears to be buckling up on the edge of the shower pan. The transition from the bathroom to the room is unfinished. I took photos to support my claims and will produce copies of the photos if requested. Parking is a situation where if you get a spot you are lucky.
Stayed 1 night in Sep 2023

4/10 Poor

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Hugh

Stayed 3 nights in Jul 2023

8/10 Good

Mary

Stayed 1 night in Jul 2023

10/10 Excellent

wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy street parking and easy check in. Easy walk to walled city. Also easy walk to restaurants and we found a pub with open mic nite that was fun and friendly.
Stayed 1 night in Jun 2023

8/10 Good

a

Stayed 1 night in Jun 2023

8/10 Good

Sarah

Traveled with partner
Liked: Staff & service
We had a large room. Cleanliness was just OK (carpet, linens, window treatments were a little musty). But staff was kind, and the bar, restaurant and outdoor deck were amazing. Lively, well decorated and with a wonderful view of the city. Breakfast was great, with both buffet items and hearty hot breakfast. They catered to my gluten-free and dairy-free requests. We were able to find ample street parking in front of the B&B for our rental car. Note: The later you arrive, the less parking there is.
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a night in Derry. Close to city center. Nice restaurant with good food and views off back patio.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good stay, very helpfull staff
Stayed 1 night in Jun 2023

6/10 Okay

Mary

Traveled with family
Liked: Room comfort
Nice BnB , very good location. Lovely ba and restaurant although closes early. Breakfast was good continental breakfast was free and pay for fry etc .
Stayed 1 night in Jun 2023

8/10 Good

Anal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk down the hill to Bogside and the city center.
Stayed 2 nights in Nov 2022

10/10 Excellent

Wolfgang

Stayed 1 night in Nov 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Affordable, safe area about 10 minute walk to downtown area. On street parking. Overall, the property was OK, seems a bit tired and needs a little TLC.

8/10 Good

Eugene

Stayed 2 nights in Oct 2022

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in getting us an earilier check in because we had terrible jet lag. We were super grateful!
Stayed 2 nights in Sep 2022

10/10 Excellent

Dipu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Judith

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Eilish

Stayed 1 night in May 2022

8/10 Good

Robert

Stayed 1 night in Apr 2022

10/10 Excellent

Ciaran

Stayed 1 night in Apr 2022

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Caoimhin

Stayed 1 night in Oct 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot to stay in Derry!
A great place to stay in Derry - only 15 minutes from Foyle Street Bus Station. Staff always checking to see if everything is okay and fix any minor problems which they did very quickly. There were minor stains on the bedclothes which was no issue and obviously having a single bed isn't perfect but overall very highly recommended. Breakfast really good too!
Stayed 3 nights in Jul 2021

10/10 Excellent

Harris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Xin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Highly recommended.
Stayed for one nite and have no complaints. 1 would stay here again without any hesitation.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was really great and the breakfast was delicious the location was very good walking distance to Almost everything . there are 3 flights and stairs so be prepared for a small crime to your room .
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was lovely, clean and also large . The whole place was delightful. Breakfast was well planned with plenty of variety also. Staff were very friendly and helpful. Self check-in was great too..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self-checking system is a bit impersonal. No opportunity to chat with the hosts about what to do around.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B
Nice B&B - buffet breakfast. Only a few minutes walk into the city. It is up a steep ish hill so that would be only thing I'd highlight.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very smart and comfortable. Easy walking distance of town.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit disappointed we were unable to get a room with an en-suite, though our private bathroom was only 10 steps away. Excellent breakfast provided.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Close enough to walk to the city. Good breakfast and helpful staffing
Stayed 1 night in Jun 2019

10/10 Excellent

Chris, Dublin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff. Feel at home type of accommodation. I like the Honesty Bar.
Stayed 1 night in Jun 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely happy with our stay,
We were extremely pleased with the service we received, the beds were very comfy, the breakfast has a great variety of a good Irish food and the staff extremely friendly and go out of way to make the stay most enjoyable
Stayed 1 night in May 2019

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Clean, excellent, friendly, great breakfast options and great location. Because of renovations, my brother’s shower didn’t drain properly but they worked hard to rectify things quickly. Would highly recommend this place.
Stayed 3 nights in May 2019

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and amazing service
Amazing
Stayed 3 nights in May 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serendipity House
Great little B&B. We stayed in the new addition and it was wonderful. Only issue we had, was the heat. We couldn’t figure out how to turn it on or off and it went off in the middle of the night so we were really cold in the morning. Otherwise, I would highly recommend staying here. Walking distance to great restaurants, the wall walk and peace bridge.
Stayed 1 night in May 2019

6/10 Okay

T, Oregon

Traveled with partner
Disliked: Property conditions & facilities
I never received the email with the code to the lock box so upon arrival had to call the property owner to get the access code. Our room was upstairs on the third floor (not handicapped accessible if you need it to be) and the bathroom was very, very small. The small shower was very confined and ran out of hot water so a cold shower was what my wife and I got. Also, the bathroom sink was positioned right be the corner shower which restricted half of its access, needless to say washing hands, brushing teeth, and washing face was nearly impossible. The WiFi Internet was very spotty.
Stayed 1 night in Apr 2019