Sundeck

Reviews of Allegria Hotel

4 out of 5
Allegria Hotel
80 West Broadway, Long Beach, NY

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1072 reviews" "
Rating 8 - Good. 246 out of 1072 reviews" "
Rating 6 - Okay. 167 out of 1072 reviews" "
Rating 4 - Poor. 127 out of 1072 reviews" "
Rating 2 - Terrible. 151 out of 1072 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Ocean
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, staff were extremely friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Kyle Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet pace to stay, beach is right there as well. Can't beat it.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Kyle, it's wonderful to hear you had such a marvelous experience at Allegria Hotel. Our beach proximity is definitely one of the high points of staying with us and we're glad to note this added positivity to your experience. We can't wait to welcome you back for another peaceful visit.

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Tomas, it's fantastic to hear that the Allegria Hotel was a great option for your stay. We love knowing you had a positive experience and we look forward to welcoming you back next time.

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the beach
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Lisa, it's wonderful to hear that you appreciated our coastal location at Allegria Hotel! There's really nothing like being so close to the beach. We hope you were able to make some iconic beach memories. Thanks for choosing us and we hope to welcome you back soon.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty room...great lighting (important if you need to get ready for an event)! Nice and quite for sleeping, very friendly staff.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Margaret, the Allegria Hotel team is thrilled to know you had a wonderful stay. It's fantastic to hear that you found the room appealing with just the right lighting for your needs. Also, we're delighted that our team members made you feel so welcome, and you appreciated the tranquillity for sleep. Your feedback is gratefully received, and we sincerely look forward to your return visit.

6/10 Okay

Chauntelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great except the staff.
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Chauntelle, we appreciate your feedback about your stay. It's encouraging to hear you found many aspects satisfactory. However, we regret to learn that our team members didn't meet your expectations. Your feedback will guide us as we continually strive to enhance our service.

10/10 Excellent

Maria, Long Beach

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall an amazing place …yes the beach is also the allure …. There is room in the mezzanine area for more convenient options …keep up the great work … Love this hotel
Response from Customer Service on Apr 4, 2024
Maria, we're thrilled to hear that you found the Allegria Hotel to be amazing and that our beach location added to the overall allure. We appreciate your suggestions for our mezzanine area and assure you that we are continually working to enhance the guest experience. We're delighted you have such affection for our hotel and we'd be more than happy to welcome you back for another fabulous stay.

10/10 Excellent

Austin

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 4, 2024
Austin, we're overjoyed to hear that you simply love Allegria Hotel. We do our utmost to ensure a memorable stay for all our visitors. We eagerly await your next visit.

10/10 Excellent

Maria, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
It’s oceanfront property, very peaceful and quiet
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 3, 2024
Maria, we're absolutely thrilled to hear that you found peace and tranquility at the oceanfront Allegria Hotel. It's wonderful to know that our serene location was able to contribute to a relaxing stay. Thank you so much for sharing your experience and we hope to welcome you back in the future.

10/10 Excellent

Marysol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 3, 2024
Marysol, it's fantastic to hear you had such a wonderful experience at Allegria Hotel! We pride ourselves on creating memorable stays and it sounds like we hit the mark with you. Thank you for taking the time to share your positive rating, and we look forward to welcoming you back on your next visit!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Joseph, it's fantastic to see your five-star rating of Allegria Hotel! It seems like your stay with us left a great impression. We stay committed to offering a superb experience for all our guests. We are thrilled you enjoyed your visit and we hope to see you again in the near future!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not often take the time to write a specific review, but I decided my experience during my recent stays at your hotel warranted one. It is not common in today’s business environment to have such a warm and friendly interaction with a service person of any level as my girlfriend Susan and I have had with Jeannette. We met her at check in during our first stay in January. From the first introduction Jeannette made us feel as though we were visiting and staying with friends. To have such a warm and welcoming experience at check- in flowed thru the stay and made our weekend that more special. Jeannette’s energy and sincere warm personality could be used in managerial training to demonstrate how customer service and interactions should be conducted. The most impressive quality of Jeannette is that she IS that type person and her personality is sincere. You are lucky and wise to have selected someone like her to be the initial person of contact to your guests. Obviously Jeannette is the representation people first meet and is such an important position for your company. She displays to customers the brand and type establishment I know you would desire to put in front of your clientele. A loyal customer in the future Sincerely Paul Meyer
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Paul, your thoughtful words genuinely brighten our day. We're thrilled to hear about the heartfelt interaction you and Susan had with Jeannette. Her genuine warmth and energy indeed sets the tone for the whole experience at Allegria Hotel, and it's clear she made your stay with us truly special. We appreciate her, just as much as you do. Your loyalty is a well-received compliment. We eagerly await your next stay with us and are ready and excited to deliver another memorable experience. Thank you, Paul.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Thank you for the 4-star rating, Ashley!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Allegria Hotel. Thank you again for sharing!

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Not as nice as it was made out to be on forums and advertising. Common areas left a lot to be desired. Rooms were clean and nice but nothing spectacular
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 23, 2024
John, it's uplifting to hear your recognition of the cleanliness of the Allegria Hotel. It seems there were a few areas not quite matching your expectations, including aspects of our common areas and rooms. We're always interested in guest feedback as we continually strive towards enhancing our services. We hope to have the chance to impress you more during your next visit.

10/10 Excellent

Shatrughan, Jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and service.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 19, 2024
Shatrughan, we're thrilled to hear that you enjoyed your stay at Allegria Hotel, particularly mentioning our prime location and high standard of service. It was our pleasure to host you and we hope to welcome you back in the near future.

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Gabriela, it's great to hear that you appreciated the clean and tranquil environment at Allegria Hotel. Your feedback is highly appreciated and it's our pleasure to provide you with the best possible stay. We can't wait to welcome you back for another enjoyable experience!

10/10 Excellent

Leexy

Exelente
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 14, 2024
Leexy, thank you for your concise feedback! We're thrilled to hear that your experience at the Allegria Hotel was excellent. Our team works hard to deliver the best experience to our guests and your kind words truly light up their day. We hope to have the privilege of welcoming you back soon.

10/10 Excellent

Rose

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 16, 2024
Rose, thank you for taking the time to give us your rating! We're thrilled that you had a five-star experience at the Allegria Hotel. Our aim always is to provide our guests with a remarkable stay. We hope to see you again soon for another memorable visit!

2/10 Terrible

Kristine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At approx 11pm at night I was laying in bed watching television enjoying privacy as anyone should when staying at your hotel. My door was opened by a strange man who had a key to my room. I screamed in fear and he then shut the door. I called the front desk and was told they would review the camera. Nobody called back with any sort of explanation. I was scared, nervous and feeling very stressed through the entire night. Could not sleep and was up at 6 am. I stayed to get away from life stresses and enjoy a night of calm. I very politely went to the front desk on Saturday am and asked if something could be done some sort or reimbursement or even a gift card for another stay. I live in the area and have suggested the hotel to many family and friends when visiting. I also asked for an explanation and was told it was the engineer. a male engineer should not be entering g any rooms at 11 pm at night on a Friday night. The sorry that I was given was insignificant and unacceptable. Mistake or not it was inappropriate and terrifying. My night was completely ruined and I remained uncomfortable throughout the remainder of my stay. Please reconsider how This was handled. I would like to be compensated in some way. Please allow me to get the bad taste out of my mouth and allow for another chance to support your business and continue to speak highly of your quality. Please contact me ASAP regarding this experience. sincerely, kristine harper 516 5109107 kburkett50@aol.com
Stayed 1 night in Mar 2024
Response from Bill on Mar 11, 2024
Kristine- I again apologize for this and feel terrible that you couldn't get a relaxing evening as you had planned. As discussed, please let me know when you would like to visit us again and your stay will be on us. Thank you again for staying.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay!
Stayed 1 night in Jan 2024
Response from Customer Service on Mar 11, 2024
Ahmed, we're thrilled to hear you had a pleasant stay at Allegria Hotel! It's great to know that you appreciated your time with us. We hope to welcome you back soon for another enjoyable visit.

10/10 Excellent

Annmarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the view and the location right near the boardwalk but were disappointed that we had paid for an oceanfront room, only to discover upon arriving that the view was significantly blocked by the scaffolding in front of the building. It would have been helpful to know about that. But everything else was fantastic. We especially appreciated the voucher for the restaurant. The food was delicious, and the service everywhere was excellent.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Annmarie, it's wonderful to hear that you enjoyed the beautiful surroundings and our prime location at Allegria Hotel. We're delighted that the restaurant voucher was appreciated and you found the food delicious. However, we feel your disappointment about the view not being as expected. Your feedback is valued, as it aids us in improving our communication with our guests about their booking details. It's also outstanding to know that you found the service everywhere to be excellent. We cannot wait to welcome you back for another fantastic experience.

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 4, 2024
Thanks for the amazing rating, Antonio!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Allegria Hotel!

2/10 Terrible

Manjit

Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetic: frauding people by selling blocked view oceanfront rooms, which are blocked by scaffolding’s and wooden blocks. AVOID at all cost!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Manjit, it is with regret that we read about your recent experience. It seems that the room's view didn't meet your expectations. Please know your comfort and satisfaction are our top priority and we strive to ensure every guest has a delightful stay. We value your feedback and will review our room descriptions to ensure they are as accurate as possible. Thank you for letting us know.

8/10 Good

Maria, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not hospitable, was not greeted and didn’t feel we were welcomed
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Maria, it's concerning to hear that your stay did not meet your expectations. Hospitality is something we hold in high regard and we're sorry to know that you did not feel this warm welcome upon arrival. Please know, we understand the importance of first impressions and we genuinely value all our guests. Your feedback is helpful in addressing these aspects. Thank you for taking the time to express your thoughts and we hope to deliver a better experience next time.

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Michelle, thank you for your high praise. We're thrilled you had a stellar experience at Allegria Hotel and hope to make more memorable moments with you in the future.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The only option for a decent modern hotel on the beach. Great staff, fun quiet bar and right on the Boardwalk.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Jon, we are glad to hear you appreciated the modern comforts of Allegria Hotel and our premier location directly on the beach! It's wonderful to hear you had a enjoyable experience at our tranquil bar and found our colleagues to be a highlight. We're eagerly awaiting your return for another enjoyable experience by the sea.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Allegria for one night in February and will definitely be back. The property is beautiful and clean and the staff was more than accommodating - even finding me a quiet place in the back of their restaurant to work when a last minute work meeting came up. Thanks for everything, Allegria!
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 16, 2024
Sarah, it's gratifying to hear you had such a positive experience at Allegria Hotel. Our team is always ready to go the extra mile to ensure guests, like you, can turn unexpected tasks into productive moments. We're thrilled to know you appreciated our beautiful and pristine property. We eagerly anticipate your next visit. Thank you for entrusting us with your stay!

4/10 Poor

Baba

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 16, 2024
Baba, we're taking note of your rating and we regret that your stay didn't meet your expectations. Your feedback is invaluable to us as we aspire to provide our guests with better experiences in the future. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service
Staff very nice. Bathroom - very wet area outside of shower, wood rotting, hole. Shower drain very slow. I'd stay again but the bathroom needs attention.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 12, 2024
Mary, thank you for sharing your thoughts following your stay at Allegria Hotel. We're thrilled our team members made a positive impression on you. Your feedback on the bathroom condition has been noted and rest assured we continually strive for improvement. We're delighted to hear you plan on staying with us again and look forward to providing you with an even better experience next time.

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I was told there was scaffolding obstructing the view I paid for.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 12, 2024
Stacy, thank you for your feedback. We're sorry to hear about the unexpected construction influence on your view. Rest assured, we're committed towards ensuring a more transparent communication regarding such matters in the future. We genuinely value your business at Allegria Hotel and look forward to having another opportunity to serve you.

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 12, 2024
We appreciate your lovely rating, Heather!The satisfaction of our guests is important to us so we can't wait to see you back again at Allegria Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 Good

Irina

Liked: Cleanliness, staff & service
Nice hotel, clean, service is good. Problems: food is not too good in their restaurant and, mainly, windows don’t open.
Stayed 7 nights in Jan 2024
Response from Customer Service on Feb 12, 2024
Irina, it's wonderful to hear that you enjoyed the cleanliness and service at the Allegria Hotel. Your feedback regarding our restaurant's offerings is appreciated and will be considered for improvements. We're sorry to hear about the issue with the windows, typically, for safety reasons, most hotels restrict how much windows can be opened. Thank you for sharing your review and we hope to see you again on your next visit.

4/10 Poor

Aniah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water running From tub was brown, & shower water ran cold. When letting the front desk know the woman was rude and acted liked she didn’t want to be bothered.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 9, 2024
Aniah, we're genuinely sorry to hear about the issues you had with your bathroom and the response from our front office. While this is not typical, we acknowledge how it could have affected your experience. Please trust that we strive to provide the high standard of service our guests expect. Your feedback will surely assist us in improving upon these areas. We do hope you'll consider giving us another chance to serve you better in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful view in the ocean front suit.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 6, 2024
Jessica, we're buzzing with delight at your review for Allegria Hotel. We're thrilled to hear how much you enjoyed the breathtaking ocean-front view from your suite. It's always our top priority to provide an unforgettable experience. We're eagerly looking forward to your next visit.

10/10 Excellent

VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay during the quiet off-season
Beautiful setting right on the boardwalk. In room: Very comfortable bed! Also a fridge but no microwave. Only drawback to me: an almost complete lack of horizontal space to eat or work on. This may be intentional, as it makes you want to go down to the lovely restaurant area. The restaurant is chic and relaxing with tasteful decor, fine food and an ocean view. We truly enjoyed our stay.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 15, 2024
Victoria, it's pleasing to know you found Allegria Hotel's setting beautiful and our beds comfortable, adding to the enjoyment of your stay. We're also glad to hear you found our restaurant area to be a relaxing and tasteful place to enjoy fine food and an ocean view. We appreciate your feedback on the in-room amenities and shall take it into consideration as we aim to continuously improve our guest experience. We can't wait to welcome you back to enjoy more of what we have to offer.

2/10 Terrible

Alan

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Rooms filthy and management unresponsive. Scaffolding is blocking ocean view and was not informed. GM never returned call.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 15, 2024
Alan, we regret to hear about your recent experience with cleanliness issues and communication lapses. Your feedback is essential, and we assure you that improvements are underway to rectify these matters. Please note, the scaffolding is part of temporary maintenance efforts meant to enhance our guest experience. It is disappointing to hear that this was not communicated effectively, and we assure you that it's not reflective of our standard practices. We hope for a chance to provide a better experience in the future.

8/10 Good

Stacy

Traveled with family
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Stacy, thank you for your 4-star score on your recent stay at Allegria Hotel. We're delighted to know you had a satisfying experience. It would be wonderful to have your detailed feedback to better meet your expectations in the future. We look forward to welcoming you back in the near future.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Thank you for taking the time to leave this wonderful rating, John! We hope to see you again soon at Allegria Hotel so we can share yet another amazing experience!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty on the Beach
Great experience. Beautiful hotel and I luckily had a room with a view. There was a little mix-up with my reservation, but the attendant calmly and carefully took care of it and found the error. There was some adjustment to the heating system in the room, but it was nothing to affect the overall stay. Lovely experience.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 8, 2024
Greetings, thank you for choosing Allegria Hotel and sharing your positive experience. We're glad to hear that our team member resolved any confusion with your reservation smoothly and that you enjoyed the scenic view from your room. We also take note of your feedback regarding the room’s heating system for continuous improvement. It’s heartening to know that overall, you had a lovely experience. We look forward to welcoming you back soon.

2/10 Terrible

Timothy

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 21, 2024
We appreciate the feedback, Timothy.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Bad Beds and No Hot Water
The king bed was hard as a rock in room 427 and there was not enough hot water for 2 people.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 30, 2023
Andrea, we regret to hear that your accommodation did not meet your expectations. We understand the importance of a comfortable bed and sufficient amenities, especially hot water. Please rest assured your feedback is invaluable as it helps us identify areas we need to focus on to improve our guest experience. We do hope you'll consider giving us another opportunity to serve you better in the future.

10/10 Excellent

Abe

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I love that this property is on the beach and certain rooms get an amazing view of the ocean. Customer service could’ve been better
Response from Customer Service on Feb 8, 2024
Abe, it's delightful to hear that you loved the exceptional ocean views from your room at Allegria Hotel. Our location on the beach is indeed quite exciting for many of our guests. We appreciate your input regarding our customer service, and we will be sure to work on providing an even more wonderful experience for our valued guests like you in the future. Hoping to welcome you back soon!

8/10 Good

Joelle

Stayed 1 night in Dec 2023
Response from Customer Service on Feb 1, 2024
Joelle, thank you for taking the time to rate the Allegria Hotel. We're glad your experience was positive overall and look forward to providing an even better stay next time. We value your feedback!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 27, 2023
Jessica, thank you for taking the time to rate your stay. While it appears you had a decent experience, we understand there might be areas that didn't meet your expectations. If you have any specific feedback to share, we'd love to hear it. We continuously strive to enhance our guest experience and your feedback is invaluable to this process. Thank you for considering the Allegria Hotel for your stay.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 26, 2023
Thomas, thank you for choosing Allegria Hotel for your stay. We appreciate your high rating on Hotels.com and are thrilled that everything met your expectations. We hope to have the pleasure of welcoming you back in the near future.

6/10 Okay

zachary

Liked: Cleanliness, staff & service
Small cl
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Zachary, thank you for your comments about your stay. We understand there were aspects of your experience that did not quite meet your expectations, particularly regarding the room size. Please rest assured, we are taking note of your feedback to consider while we continually improve guest experiences. We hope we have the pleasure of hosting you again for a better experience.

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 24, 2023
Jayne, thank you for your rating of Allegria Hotel. We're thrilled to know that your recent stay with us left a positive impression. We're looking forward to welcoming you back in the future and aiming to earn that perfect score!

10/10 Excellent

Brian

Liked: Staff & service
nice
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 21, 2023
Brian, we're happy to hear that you found the Allegria Hotel to your liking. Our goal is to provide a pleasant experience for every guest and we're glad to note we hit the mark with you. We look forward to welcoming you back in the future.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 21, 2023
Peter, it's wonderful to hear that your stay at Allegria Hotel met your expectations. Our team is delighted by your perfect rating on Hotels.com. We hope to have the pleasure of welcoming you back in the near future!