Reception

Reviews of Fairfield Inn & Suites New York Queens/Queensboro Bridge

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 403 out of 1000 reviews" "
Rating 8 - Good. 411 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2020

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2020

2/10 Terrible

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANGER HOTEL
DIRTY NOT KEPT UP LOUSY HOUSE KEEPING
Stayed 1 night in Jan 2021

8/10 Good

Nareefa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Jesse

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2021

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Muneeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

SeongUn

Stayed 1 night in Dec 2020

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean
The room smelled like cigarettes as soon as I got in (not pleasant). Bed smelled bad. Heater was had a bad smell if used. Came home with bites. Very upset 😢
Stayed 1 night in Nov 2020

10/10 Excellent

Lavell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Di, New York ny

Liked: Staff & service, amenities, property conditions & facilities
Convenient location, quiet and near the train station. Service was great. Room good enough
Stayed 5 nights in Nov 2020

10/10 Excellent

Wanda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy!!!
I love this hotel and I would absolutely consider staying there again. There was a very nice lady working the front desk and we would engage in conversation every once in awhile during my weekend stay. Normally I don’t use hotel TVs but o enjoyed syncing my phone to the smart TV and listening to music. Loved the walk in shower. Overall, no complaints.
Stayed 1 night in Nov 2020

6/10 Okay

Ms.Johnson, Fairview Inn and Suites

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not pleased with this room. There was dust in areas, the chair in the room was unstable and the front door lock did not work. I had to practically slam the door for it it close thoroughly. Then I had to put the latch on. The first night, I went to take a shower and the water was brown. Also the small refrigerator barely kept my drinks cold.
Stayed 3 nights in Nov 2020

6/10 Okay

Pedro

Liked: Staff & service
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with family
Stayed 5 nights in Oct 2020

6/10 Okay

Marlon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Horrible service
I came to the hotel to check inn , two persons were waiting outside , one black women and one black man, I don’t know what was the reason the front desk get me the room next to her, I really please gonna thanks to check the cameras and see wassup , I didn’t have any privacy in my room , , I think the hotel get me the room next to the girl and her friend for something,,
Stayed 1 night in Oct 2020

8/10 Good

Harris, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient to public transportation and it took moments to get into the city. Due to COVID, housekeeping only came at the end of your stay. My room wasn’t cleaned daily as it would be under normal circumstances. My only issue was due to the short staff guests left trash in the halls. I had to call down to the front desk to have it picked up.
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service
They didn’t give out any wash clothes. Place was okay looking
Stayed 1 night in Oct 2020

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

KarleenAnn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

Jaceeifa

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Ezra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhapppy
The elevators were sticky and had a funny smell. There were also no towels to wash with the front desk said they didn’t have any.There mix matched lamps in the room and one didn’t have a bulb. Very weird experience compared to other hotels in the area. I wouldn’t go back
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room comfy bed quiet at night but early a.m. construction across the street.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

F.R.Fernando, F.R. New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful with any questions I had. I love the fact I was so close to the train station as well. I feature on my instagram fernandoabroad.
Stayed 10 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Despite covid being an issue, the staff made me feel comfortable by enforcing the masks and social distancing. The room was clean and comfortable. Really comfy bed too. I'd love to come back again when quarantines are lifted.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back again and highly recommend
Staff was friendly, room was clean, bed was clean and very comfy. TV was working properly, refrigerator was functioning properly and bathroom was clean with towels and tissue. Water was nice and hot. Room also had a nice view.
Stayed 1 night in Sep 2020

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Rahshena, Rochester,Ny

Traveled with family
Liked: Cleanliness, staff & service
Great service,but I got stuck on elevator for 20 mins on the first day of staying there.
Stayed 2 nights in Aug 2020

6/10 Okay

Jose

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Nims, New York

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Very congested street, hard to find parking. One thing that bothered me was that the A/C was set very low without setting choices. Plugging out the A/C was the only choice. The room was very cold that I feared for my health during this pandemic.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

8/10 Good

ANDRES

Business traveler
Liked: Staff & service, room comfort
Very good worth
Not too tidy. Specially social areas. great staff. great rate (unusual may be, because of the pandemia). Good overall. Thanks. Outstanding crew in the front desk
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2020

4/10 Poor

Twee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was out of parking so I had to find iCal garages. First room had barely functioning AC BBC and it is 90 degrees, not to mention that O had to walk a few blocks with suitcases to get to hotel. Got switched to another room where the door wouldn’t close unless you slammed it and pushed. I was too tired after an all day flight to go back down as she implied that there was limited availability last time. Didn’t want to find out that the next room won’t have a functioning shower.
Stayed 1 night in Aug 2020

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Excellent service. Very clean room. Only thing that I didn’t like was the parking but there is construction in the area but overall I would stay again and highly recommend this hotel 💯
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Location Is great and the staff was very friendly
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was never cleaned and the room was never cleaned
Stayed 5 nights in Jul 2020

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Bobby, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near bridges and highways. Driving to Brooklyn, Bronx or Manhattan is easy. Finding on road parking near the hotel can be a challenge as a spot most likely won't be available on the same street. However, there are parking lots nearby. If you're not driving you can still get to the outter boroughs quickly. The closest train station is only a few minutes walk from the hotel.
Stayed 3 nights in Jul 2020