Ratings based on 1,371 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from nee york

Close to tube stations

Posted Sep 30, 2017
5 min walk to 39ave.10 min walk to queensboro plaza.2 stops to lexington ave then 5th ave on manhattan island.handy mex restraunt attached.go to New York and stay in holiday inn long island.its great.
Comment from Hotel Management
Oct 2, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you dearly for taking the time to leave us your feedback. We are thrilled to hear your overall stay experience with us was to your expectations and that you enjoyed our convenient location. We look forward to welcoming you back soon. Best regards,
3 out of 5
by A verified traveler

No frills hotel

Posted Sep 27, 2017
Wouldn't stay again as it's too far from the city. Area is dirty and not a lot to do. Tube station is one block away but it takes ages to get into the city and there seems to be lots of diversions on the tube just to further confuse the tourists! No frills hotel. Basic but clean.
Comment from Hotel Management
Oct 2, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear you found our facility clean. Please know, we are located approximately 1.8 miles away from Manhattan (10mins subway distance) and as you mentioned the closest subway station is only (2mins walking distance). The NYC subway system runs 24/7 approximately every 5-10mins. We hope you choose to stay with us again next time you come to NYC. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
I stayed for about a week. I was expecting to have better views from my room however the location was near an old neighborhood and construction zone. The room could have been cleaner it looked clean on the surface but they should deep clean it more often, you can sort of feel the build up on the carpets. The hotel is conveniently located near the 39th ave subway station. If you are going to be out all day and use this hotel to lay your head at night, I would recommend this hotel.
Comment from Hotel Management
Sep 26, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you dear Kathleen for your feedback. We consistently strive to meet and exceed our guests' expectations and your comments will certainly help us achieve this goal. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Staff was friendly and helpful. Room was clean and the hotel was close to the subway - easy to get to Manhattan and Queens, as I needed to go both directions. There's also a great Mexican restaurant connected to the hotel. Some of the most authentic food I've had in the USA. I'd recommend this hotel and be willing to stay here again.
Comment from Hotel Management
Sep 26, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for leaving us a 4-star review. We love hearing your stay with us met all of your expectations, specially, our customer service and our Juquila Restaurant. You are correct, their food is amazing! We enjoyed having you as our guest and look forward to you staying with us again in the near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
Not sure if there is much to write about a hotel. I liked this one because it was 5 min to subway
Comment from Hotel Management
Sep 13, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
We are happy to hear you liked staying with us and found our location convenient for your travel needs. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island

Clean and confortable

Posted Sep 12, 2017
Very nice hotel but the breakfest is very expensive and the localization is not the best. I am sure that I come back in other oportunity
Comment from Hotel Management
Sep 13, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted Sep 4, 2017
staff very professional, special mention to Steph from the front desk. she has been very helpful and kind.
Comment from Hotel Management
Sep 6, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Stephanie know that she made an impact during your stay. We hope to welcome you back to the hotel soon!
5 out of 5
Recommended
for Families
by A verified traveler

Spacious room @ NYC

Posted Aug 30, 2017
My family, 2 adults and 2 kids, stayed at this hotel for US Open. Our room has two queen size beds, a mini fridge, and a reasonable size bathroom. This is a rare find at NYC. It is convenient to get to train 7, N and W. The neighborhood feels safe.
Comment from Hotel Management
Sep 6, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We are looking forward to having you again as a guest in our hotel in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Food was great! Rooms were clean. Bathrooms especially
Comment from Hotel Management
Aug 25, 2017 by holidayinn, Hotel Management
Thank you for your 4 star review. We are so happy that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future. Sincerely, Cathy Pascale General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Mateo

Nice, clean hotel near Manhattan

Posted Aug 19, 2017
Pros: We liked the convenient location to Manhattan.
Cons: Nothing
Location: This hotel is 2-3 subway stops away from Manhattan.
The Holiday Inn in Long Island is a new, hotel that is conveniently located to Manhattan. It is a good value because for travelers that don't want to pay the exorbitant Manhattan hotel prices. It doesn't have fancy amenities because all we needed was a nice clean hotel that we could shower and sleep.
Comment from Hotel Management
Aug 22, 2017 by Carolina Tafur - Front Office Manager, Hotel Management
Thank you for taking the time to leave us your feedback. We are thrilled to hear your overall stay experience with us was to your expectations and that you enjoyed our convenient location. We look forward to welcoming you back soon.