Management and Security people rude and ignorant
Posted Jan 7, 2017 on Hotels
The worse Service I ever got . First the manager of the hotel was rude when we were asking for a room upgrade (from King size to junior suite); second of all, I am a photography student, me and 2 of my friends were having a vacation time in this hotel, of course since it is a mansion my friends wanted to have some nice photos with some of the hotel backgrounds , we were doing that peacefully suddenly a assistant manager and a female security, abruptly and unpolitely approached us , with a threatening tone saying that we were not allow to take photos. The security woman kept saying that we were taking professional photos because I had a professional camera, I told them that I was a student and that we were not taking "Professional" photos, just some for my friends to remember our vacation. They even told us that we were supposed to talk to management first before bringing a professional camera, and that the only photos allowed to be taken are the ones from smart phones.
Just to avoid ruining the whole vacation trip to my friends , we put away the camera and we packed our things and left the hotel, same night