Exterior

Reviews of Hampton Inn Long Island-Brookhaven

2.5 out of 5
Hampton Inn Long Island-Brookhaven
2000 North Ocean Ave., Farmingville, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, friendly staff and proximity to places we had to go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

4/10 Poor

robert

Traveled with partner
Room smelled like smoke -
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nine out of 10 staff and property were perfect for me and my boyfriend for the night
Stayed 1 night in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good if you have to stay in Long Island, far from Manhattan. Hotel is overall clean and maintained. Beds were comfortable. Breakfast was good. No safe provided in the room. Toilet seat height is quite low and uncomfortable to get up. Toilet tank does not flushes with pressure and uses more water than new water saver types available.
Stayed 2 nights in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and hotel in general were 9/10 had a great stay and slept great thank u :)
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

John

Liked: Amenities
Clean
Stayed 3 nights in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Terrible

Kadian

Disliked: Cleanliness, amenities, property conditions & facilities
There was people in the elevator on drugs
Stayed 1 night in Mar 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Unfortunately, our facility is open to the public and we cannot be judged by the actions of our guests. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to several restaurants and shops.
Stayed 1 night in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Poor

jason

Stayed 1 night in Apr 2024
Response from Jaimie, GM on Apr 21, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Terrible

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not treated properly by certain staff
Stayed 2 nights in Apr 2024
Response from Jaimie, GM on Apr 14, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the customer service you experienced during your stay. Please notethat is not the norm at our hotel and your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Please accept our team’s sincere apology for the failures inservice that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made tobe a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Jaimie, GM on Apr 14, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Terrible

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
They did not have a reservation for me under Expedia so I could not use you
Stayed 3 nights in Apr 2024
Response from Jaimie, GM on Apr 14, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from I appreciate you taking the time to complete a sur on Apr 7, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent breakfast, clean as could be, and very reasonable rates! I highly recommend
Stayed 2 nights in Mar 2024
Response from Jaimie, GM on Mar 31, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Ikeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jaimie, GM on Mar 31, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Terrible

Fredy

Disliked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2024
Response from Jaimie, GM on Mar 25, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool was indeed, actually heated. Staff were super friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Jaimie, GM on Mar 25, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Ashley

Stayed 1 night in Mar 2024
Response from Jaimie, GM on Apr 14, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Steven

Stayed 3 nights in Mar 2024
Response from Jaimie, GM on Apr 14, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Ellen

Traveled with pets, Traveled with family
Liked: Staff & service
Room smelled musty
Stayed 1 night in Mar 2024
Response from Jaimie, GM on Mar 19, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2024
Response from Jaimie, GM on Mar 17, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Keyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy who check us in was very generous and nice staff was very nice … I loved that they have heat in the pool area
Stayed 2 nights in Mar 2024
Response from Jaimie, GM on Mar 17, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
I have stayed at many different Hampton Inns and this was my least favorite stay . The breakfast was very poor compared to other Hampton Inns and it took a lot of U turns to get to the building which is next to the Long Island Expressway .
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Mar 17, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. Your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. I am sorry that you did not find our breakfast selectionsatisfactory. We offer complimentary breakfast to all our guests as an added amenity and offer a variety ofoptions to satisfy everyone’s tastes. We are grateful for the choice you made to be a guest of our hotel. Weappreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity, as guest satisfaction is our number one priority.

8/10 Good

Juan

Stayed 2 nights in Mar 2024
Response from Jaimie, GM on Mar 25, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Jocelyn

Stayed 1 night in Mar 2024
Response from Jaimie, GM on Mar 25, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Randall

Traveled with family and small children
Disliked: Property conditions & facilities
Bed was loose
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced with your guest room during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor the failures in service that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

6/10 Okay

German

Traveled with family and small children
Disliked: Property conditions & facilities
Not enough parking and the room was right to the elevator and clearly heard the talking etc..
Stayed 2 nights in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

serina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
This Hass to be my favorite hotel in Long Island. Very clean, plenty of amenities for both adults and children especially. Hands-down, my favorite hotel in Long Island.
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

Katy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only problem is the parking fee
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. Your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Our parking lot is on the smaller side and is shared withtwo nursing homes, a nursery school, and a large shopping center. It is also close to the airport and thusmust be monitored closely. The parking fee is stated at the bottom of all confirmation e–mails. We aregrateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity, as guest satisfaction is our number one priority.

10/10 Excellent

Salam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice but did not know of places to recommend for guest to dine at except for what is obviously across from the Hotel. A worker recommended a place and it was Not At all what she said. Also it would be nice to add a small bar at the Hotel!
Stayed 2 nights in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Staff recommendations are always subjective based on the individual and not all employees are responsible to know what is in the area, which is why we provide a list of 18 local restaurants at the Front Desk. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gentleman was very helpful & considerate
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, could use an extra soap for both sink and shower and some cups for the bathroom as well
Stayed 2 nights in Feb 2024
Response from Jaimie, GM on Feb 27, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

Yelena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean and convenient location. Dining within walking distance. La fitness is few steps away for gym goers. No issues. Stayed 2 nights with my kiddo.
Stayed 2 nights in Feb 2024
Response from Jaimie, GM on Feb 17, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VINNY AND KEVIN ALWAYS DO AN OUTSTANDING JOB
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 14, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Good

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really liked it here. Very clean and attention to details.
Stayed 1 night in Feb 2024
Response from Jaimie, GM on Feb 13, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Juergen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located, but its age is visible. The staff was not responsive. I needed to complain twice to have my shower fixed. And the "every other day room service" was not showing up for four days.
Stayed 7 nights in Jan 2024
Response from Jaimie, GM on Feb 8, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn Long Island/ Brookhaven. I truly apologize for the issues you experienced during your stay. Please note that is notthe norm at our hotel and your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Please accept our team’s sincere apology for any issuesthat resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be aguest of our hotel. We are grateful for the choice you made to be a guest of our hotel. We appreciate yourbusiness and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

2/10 Terrible

Saskea

Traveled with family and small children
Disliked: Cleanliness
The room was dirty with stains on the bedding that looked like blood. The ceiling had a red splatter stain and there was brown water coming out of the taps. The front desk clerk was somewhat nonchalant when I mentioned this
Response from Jaimie, GM on Feb 6, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced with Housekeeping during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor the failures in service that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

4/10 Poor

Anton

Disliked: Property conditions & facilities
Rooms were clean. Two water features at entrance were left unkept, broken and overrun with trash and cigarette butts. Have always loved this property until my last two stays. It is apparent that they are letting it go downhill. Breakfast ok if you go early or before the relocated residents and homeless come to eat and make take home plates then It just becomes dangerous.
Stayed 3 nights in Jan 2024
Response from Jaimie, GM on Feb 6, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please note that we just underwent a multitude of renovations inside the hotel and the water features outside are not broken; they are off due to the cold weather and freezing temperatures. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when yourtravels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

ronny, college point

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent everything , very clean , we coming back , soon
Stayed 1 night in Jan 2024
Response from Jaimie, GM on Jan 30, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Poor

Hlm

Traveled with partner
Rooms next door where so loud I couldn’t sleep i heard them so clearly through the wall it felt like they were right next to me People closing rhe doors so loud Maybe u guys need a little more sound proof on the walls because it was horrible I didn’t really had a good rest
Stayed 1 night in Jan 2024
Response from Jaimie, GM on Jan 30, 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the noise disturbances you experienced during your stay. Pleasenote that is not the norm at our hotel and your comments are extremely helpful in improving our overallservice, accommodations, and future guest experiences. Please accept our team’s sincere apology for thedisturbances that resulted in any inconvenience and lack of comfort. We are grateful for the choice youmade to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 2 nights in Jan 2024
Response from Jaimie, GM on Jan 30, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Poor

Sabrina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jaimie, GM on Jan 24, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Deborah

Stayed 3 nights in Jan 2024
Response from Jaimie, GM on Jan 24, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Okay

Monica

Stayed 1 night in Jan 2024
Response from Jaimie, GM on Jan 23, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

MINGHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jaimie, GM on Jan 23, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Poor

Jordan

Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
If you get a room with a double door,good luck sleeping if someones up nextdoor bc you can hear them as if theyre in your room. Lots of dogs everywhere so be careful if your dog isnt that friendly or old. Truckers in and out all day and night,random people parked in the parking lot all night. Eh on the staff
Stayed 5 nights in Jan 2024
Response from Jaimie, GM on Jan 23, 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!