Ratings based on 165 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Feb 13, 2017
Clean, updated rooms, staff very nice. Close to interstate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Hotel over all was great. A little noisy in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stuck in a blizzard

Posted Feb 10, 2017
I had to extend my stay because of the weather. The staff was fantastic. Helped me find a place to have dinner and did everything they could to make the stranded guests comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not all that hotel website promotes..

Posted Jan 31, 2017
Pros: Close to the highway.
Cons: Layout of breakfast area. Easy front door access for senior citizens.
Location: Close to some fast food restaurants, Wal Mart and Dave & Buster's. In area for brief stay, there might be more just ran out of time.
Nice enough hotel. Photos on website somewhat misleading. I chose this hotel because there was a photo on the website of a room overlooking the bay; however, this hotel is not located near any body of water. Disappointing. Rooms are okay, some wear and tear. Overall, hotel needs to be updated. Very pleasant staff. Needed a cot and had to ask twice before one was brought to our room. I also asked for this in advance when I made my reservation online. Disappointing. Breakfast was okay, food was not hot enough but coffee in paper cup I almost dropped because it was so hot. Too many food stations. Juice drinks in one area, waffles in another, other food around the corner at another station, coffee somewhere else. By the time I got everything my food was pretty cold. My son enjoyed the pool, water was warm but maybe just a little too much chlorine. And it was a challenge to pull up to hotel door front to pick up/drop off my elderly mom. There should be an easier way. All in all, I would probably stay here again.
Comment from Hotel Management
Feb 8, 2017 by ops mgr, Hotel Management
Thank you very much for your response. Our goal is guest satisfaction and guest loyalty and it means so much when our guest enjoy their stay with us. Please don't hesitate to contact me to let me know what we could have done differently to make your stay extremely satisfactory. We are constantly listening to our guest and always looking for ways to succeed. I look forward to hearing from you. I do hope that we see you again soon. best, Karolina Trimboli Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jan 28, 2017
Great customer service, clean, no issues, breakfast in the morning was excellent. Great spread
Comment from Hotel Management
Feb 2, 2017 by ops mgr, Hotel Management
Thank you very much for your response. Our goal is guest satisfaction and guest loyalty and it means so much when our guest enjoy their stay with us. Please don't hesitate to contact me to let me know what we could have done differently to make your stay extremely satisfactory. We are constantly listening to our guest and always looking for ways to succeed. I look forward to hearing from you. I do hope that we see you again soon. best, Karolina Trimboli Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The room was perfect , staff was really nice

Posted Jan 26, 2017
Staff was really nice , they made sure your stay was awesome which is was . Everything was clean pool was great I would definitely come back to this hotel every vacation.
Comment from Hotel Management
Feb 2, 2017 by opsmgr, Hotel Management
Thank you very much for your response. Our goal is guest satisfaction and guest loyalty and it means so much when our guest enjoy their stay with us. Please don't hesitate to contact me to let me know what we could have done differently to make your stay extremely satisfactory. We are constantly listening to our guest and always looking for ways to succeed. I look forward to hearing from you. I do hope that we see you again soon. best, Karolina Trimboli Operation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, CO

Nice hotel with everything a traveler would need

Posted Jan 19, 2017
My husband and I are originally from Long Island and had to come on a quick trip to see family. This hotel has everything a traveler would need, from USB's and plugs all over the room to an amazingly comfortable bed, a gym and extremely friendly staff. Hot coffee is available all day and a great breakfast in the morning as well. I would highly recommend this hotel!
Comment from Hotel Management
Jan 31, 2017 by opsmgr, Hotel Management
Thank you very much for your response. Our goal is guest satisfaction and guest loyalty and it means so much when our guest enjoy their stay with us. Please don't hesitate to contact me to let me know what we could have done differently to make your stay extremely satisfactory. We are constantly listening to our guest and always looking for ways to succeed. I look forward to hearing from you. I do hope that we see you again soon. best, Karolina Trimboli Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport and food

Posted Jan 15, 2017
Staff was so friendly. Hotel was clean and housekeeping was so helpful we would recommend this hotel to people
Comment from Hotel Management
Jan 25, 2017 by OPS MGR, Hotel Management
Thank you for taking the time to complete our Guest Survey in reference to your recent visit. We take our scores and comments very seriously. I like to share guest comments with the team as this is the only way we can improve. We at the Hampton Inn Islandia strive for guest satisfaction. best, Karolina Trimboli Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice hotel

Posted Jan 15, 2017
It was a very Pleasant experience stay at the hotel
Comment from Hotel Management
Jan 25, 2017 by OPS MGR, Hotel Management
Thank you for taking the time to complete our Guest Survey in reference to your recent visit. We take our scores and comments very seriously. I like to share guest comments with the team as this is the only way we can improve. We at the Hampton Inn Islandia strive for guest satisfaction. best, Karolina Trimboli Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed for Christmas weekend. Happy with hotel.

Posted Dec 27, 2016
Pros: Everything was good.
Rooms clean and comfortable. Nice breakfast selections.
Comment from Hotel Management
Jan 25, 2017 by OPS MGR, Hotel Management
Thank you for taking the time to complete our Guest Survey in reference to your recent visit. We take our scores and comments very seriously. I like to share guest comments with the team as this is the only way we can improve. We at the Hampton Inn Islandia strive for guest satisfaction. best, Karolina Trimboli Operations Manager