Not all that hotel website promotes..
Posted Jan 31, 2017
Nice enough hotel. Photos on website somewhat misleading. I chose this hotel because there was a photo on the website of a room overlooking the bay; however, this hotel is not located near any body of water. Disappointing. Rooms are okay, some wear and tear. Overall, hotel needs to be updated. Very pleasant staff. Needed a cot and had to ask twice before one was brought to our room. I also asked for this in advance when I made my reservation online. Disappointing. Breakfast was okay, food was not hot enough but coffee in paper cup I almost dropped because it was so hot. Too many food stations. Juice drinks in one area, waffles in another, other food around the corner at another station, coffee somewhere else. By the time I got everything my food was pretty cold. My son enjoyed the pool, water was warm but maybe just a little too much chlorine. And it was a challenge to pull up to hotel door front to pick up/drop off my elderly mom. There should be an easier way. All in all, I would probably stay here again.
Comment from Hotel Management
Feb 8, 2017 by ops mgr, Hotel Management
Thank you very much for your response. Our goal is guest satisfaction and guest loyalty and it means so much when our guest enjoy their stay with us. Please don't hesitate to contact me to let me know what we could have done differently to make your stay extremely satisfactory. We are constantly listening to our guest and always looking for ways to succeed. I look forward to hearing from you. I do hope that we see you again soon.