Ratings based on 705 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Good location near state offices

Posted May 20, 2017
Pros: Neat and clean, as one would expect from Hilton...
Cons: Everything in the area is pretty pricey if you want a well regarded hotel. I like to stick with a quality establishment.
I had to attend some early morning meetings close by, and this was the best hotel at the price point I could afford, It only took me about 15 minutes to get where I was headed, and I was well rested when I arrived. I would definitely stay again when I return.
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
Chris, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.
2 out of 5
by A verified traveler from Long Island

Poor choice for being close to the airport.

Posted Apr 15, 2017
Pros: Nothing
Cons: Employees need to know what services they offer.
Hotel staff was overwhelmed with the wedding guests. No service to taking persons to airport. Called and was told there would be service to the airport, but on Monday no service and we almost missed our flight.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Most excellent

Posted Feb 22, 2017
Pros: The staff and the cleanliness and great atmosphere
The hotel's atmosphere was always beautiful and very friendly, everything was always perfectly clean. The staff were always very friendly and always went out of their way to see to your comfort.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Hello William, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
by A verified traveler

Posted Feb 1, 2017 on Hotels
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to many restaurants.

Posted Jan 31, 2017
Pros: Really quiet even with airport near by.
Cons: Fitness center
Traveling to Long Island for a business trip and finding a hotel is not that difficult but Hilton was the best choice. With there friendly staff and quiet rooms I managed to have a nice good sleep.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Hello Jose, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
3 out of 5
by debra

Nasty stinky carpets in the rooms

Posted Jan 25, 2017 on Hotels
A very our dated hotel with nasty carpets in the room! Should be cleaned more often
4 out of 5
by ANN

Posted Jan 20, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport

Posted Jan 18, 2017
Pros: Staff very friendly, close proximity to airport, cleanliness
Excellent experience, staff very friendly and helpful.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We look forward to serving you during your next stay with us.
4 out of 5
by A verified traveler

Posted Jan 2, 2017 on Hotels
Bed was old and had a big indent in it that made it uncomfortable to sleep in. Towels had stains on them. Shower could have been cleaned a little better. But front desk service was great. We had trouble checking in and they went out they way to make sure we had a room.
5 out of 5
by A verified traveler

Close to visit family

Posted Dec 30, 2016 on Hotels
Location close to visit family
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at Hilton Garden Inn Islip. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!