Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Liz from Albany, NY

First-time visitor

Posted Apr 26, 2016 on Hotels
The wall control did not turn on the air so it was warm all night, but the room was otherwise comfortable and clean. I enjoyed the indoor jacuzzi - whirlpool and the pool staying open a good length of time after dinner. While the buffet breakfast was generous and a good value, we did not see a la carte items like a bagel, cereal or buttered roll that could be had as single items with coffee. Just wondered if that could be added to the choices.
3 out of 5
by A verified traveler

Posted Apr 25, 2016 on Hotels
The WiFi in the room was terrible. Not usable at all.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
3 out of 5
by Joanne from South Carolina, former NYer

Good potential. Checking in by 3 PMis questionable

Posted Apr 18, 2016 on Hotels
Room was still not cleaned at 3:45 which made it difficult to shower and get ready for a wedding at 6:30. Asked housekeeper for clean towels but she didn't speak English. Had to get a supervisor. Also, people in adjoining room turned on their tv at 3:40 AM and kept it on all night into the day. Our room was therefore noisy making sleep impossible.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
5 out of 5
by Sofia Marie

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by STANLEY J

Posted Apr 9, 2016 on Hotels
Hotel was very nice and had a good stay over all
5 out of 5
by felix

This traveler left a rating score only Posted Apr 7, 2016 on Hotels
5 out of 5
by Darlene

Posted Apr 6, 2016 on Hotels
We only stayed for one night. Unfortunately our visit was under sad circumstances. With that said, the girl at the front desk went out of her way to ensure our room was ready early. The rooms were very clean, the beds comfortable, and the staff friendly. We booked thru Trivago and saved. I would recommend this hotel for family and friends. We didn't get the opportunity to utilize all the hotel offered.
5 out of 5
by Jennie

This traveler left a rating score only Posted Apr 5, 2016 on Hotels