Ratings based on 489 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
It was OKPosted Apr 28, 2017
Nice building, however the hotel 2nd floor hallways appeared to just finished plastering(drywall), room number were placed on the floor. We were not impressed the first day. Came to the hotel the 2nd night late at 10:00 pm with my family and was tired and looking forward to a hot shower but was very disappointed as we entered the room. Bed were not made, none of the towels, Shampoo and soap were replaced. We had call room service at 10:00 pm and they came gave us fresh towels. This is not the Hilton Standard you would expect. I
by A verified traveler
Convenient and nicePosted Mar 21, 2017 on Hotels
Property is right off 495 (LIE) with easy access; not much around, though some commerce is just a mile or so down the road for dining, etc. Well-maintained
Perfect for Business TripPosted Mar 19, 2017 on Hotels
Great for brief business trip. They have a full service restaurant (food was good) and bar. Everyone was friendly and accommodating. I would stay here again.
for Everyoneby A verified traveler from Rochester, NY
Spacious Room, Very Clean, Great LocationPosted Mar 14, 2017
Pros: Clean, Roomy and Comfortable
Cons: Friendlier Staff. Put better fire safety routines in place to alleviate chaos.
All in all a great place to stay. The hotel is clean and spacious and located close to everywhere we needed to be. However, there was a fire at 1:30am and we had to evacuate outside in temperatures in the teens. There were minimal instructions from hotel staff as to where to go and when to return and what was going on. This was disappointing and made most of the guests very uneasy. The hotel did not offer any type of compensation.
by A verified traveler from New York
Posted Mar 7, 2017
Cons: Room service is only provided starting at 5PM. Restaurant service should be provided for the entire day.
Location: You need a car.
Early check in granted. Rooms were average in size. Bathroom just OK. Restaurant breakfast was good. However, the restaurant closes after breakfast (10:30am) land does not reopen until 5PM. You would have to leave the Hotel for lunch.
for Business Travelersby A verified traveler
Near officePosted Feb 28, 2017
Cons: everything just seemed "less nice" than my usual Hilton experiences.
Location: was visiting for work related purposes so I did not venture to local area.
Hotel was good but not great. I tend to favor Hilton hotels because they are consistently comfortable and well managed. This one was on the lower end of the spectrum, but still an overall pleasant stay.
for Everyoneby A verified traveler from Long Island, NY
Nice Hotel but Buyer Beware on "Evolution Room"Posted Feb 28, 2017
Don't buy into anything about the "Evolution Room"......it is literally just a room. Perhaps there are other HGIs that make Evolution Rooms different or better than a standard room, but even the manager at this hotel told me specifically there is NO difference whatsoever, that "Evolution" is simply the name of the room. That was quite disappointing, considering what I had read online from other people's experiences with Evolution rooms having sleep # beds, etc. That is DEFINITELY not the case at this particular hotel. For offering it separately as if it's different, for that false advertising, I can't give it top rating. Everything else was very nice.
Excellent hotel.Posted Feb 26, 2017 on Hotels
We were comfortable and had a great stay. We would definitely stay again.
for Everyoneby A verified traveler
Easy excess off and on the ExpresswayPosted Feb 24, 2017
Staff was so nice. The place was very clean and very roomy loved our stay when we go back we will be picking that hotel. Thank you
Posted Feb 14, 2017 on Hotels