Indoor pool, outdoor pool

Reviews of Hyatt Place Long Island East End

3 out of 5
Hyatt Place Long Island East End
451 East Main Street, Riverhead, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Convenient
Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
Dear John,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the town. You can walk to almost everything. I love especially the restaurants.
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Dear Christine,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. We look forward serving you soon again at Hyatt Place Long Island East End.

8/10 Good

Yashoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and amenities
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Dear Yashoda,Thank you for staying with us and sharing your experience. We are delighted to hear you had a great stay. We look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and modern. The staff went out of there way to make you feel welcomed. The breakfast was fresh and well staffed
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Dear Michael,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and they will be shared with entire team. We look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Josephine, Kew Gardens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely professional and warm. The breakfast-two thumbs up! I hope they add room service. Overall, will definitely go back.
Stayed 1 night in Mar 2024
Response from Management on Mar 5, 2024
Dear Josephine,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Jinjun

Stayed 1 night in Feb 2024
Response from Management on Mar 26, 2024
Dear Jinjun,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Feb 2024
Response from Management on Feb 29, 2024
Dear Joann,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 29, 2024
Dear Kris,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 29, 2024
Dear Dennis,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Management on Feb 17, 2024
Dear Eric,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine
Stayed 2 nights in Feb 2024
Response from Management on Feb 17, 2024
Dear Christie,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

SHAWN KEITH

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Management on Feb 13, 2024
Dear Shawn Keith,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Karol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the hospitality.
Response from Management on Feb 8, 2024
Dear Karol,Thank you for staying with us and sharing your experience. We are delighted to hear you ha d a wonderful stay. Appreciate your kind words. Look forward serving you soon again.

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 1, 2024
Dear Fatih,Thank you for staying with us and sharing your experience. We are delighted to hear you had wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate and great facility
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Dear Joseph,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Agata, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Dear Agata,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 1, 2024
Dear Alexa,Thank you for staying with us and sharing your experience. We are delighted to hear you had wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending a funeral in Quogue and this property came up as being close. The price was right and I booked 3 room. We were all very satisfied with the rooms, the front desk, and the breakfast was great. We needed to depart early so the great big breakfast was SO convenient. Thank you Hyatt.
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Dear Susan,Thank you for staying with us and sharing your experience. We are delighted to hear you had a comfortable stay. Appreciate your kind words and look forward serving you again at Hyatt Place Long Island East End.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Dear Jenna,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and clean. It was right next to the aquarium which is why we chose it and the restaurant next door was great too! The hotel has a complimentary breakfast which was good for my hungry kids! Would stay again!
Stayed 1 night in Jan 2024
Response from Management on Jan 10, 2024
Dear Mary,Thank you for staying with us and sharing your experience. We are delighted to hear you and your family had a wonderful time. Appreciate your kind words and look forward serving you soon again at Hyatt Place Long Island East End. Thank you.

10/10 Excellent

Aasra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Management on Jan 10, 2024
Dear Asra,Thank you for staying with us and sharing your experience. We are happy that we could make your stay comfortable. Look forward serving you during your next stay.

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consierge was excellent. The room was immaculate, including a sectional and a swivel TV. I had a concern about my work truck (tools etc.) being exposed to anyone walking by and this was immediately addressed. We ordered from Cuchina 25 three nights in a row. This place is excellent, and deliver to your room. Highly recommended.
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Dear Paul,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again at Hyatt Place Long Island East.

10/10 Excellent

CAMILLE, HICKSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
THE PROPERTY SEEMED FINE. ITS WINTER, SO I DON'T PAY ATTENTION THE OUTSIDE PROPERTY TOO MUCH.
Stayed 4 nights in Dec 2023
Response from Management on Jan 4, 2024
Dear Camille,Thank you for staying with us and sharing your experience. We are happy to hear you had a wonderful stay. Appreciate your kind words and look forward serving you again. Thank you.

10/10 Excellent

christine

Stayed 1 night in Dec 2023
Response from Management on Dec 31, 2023
Dear Christine,Thank you for staying with us and sharing your experience. we are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Dec 31, 2023
Dear guest,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

2/10 Terrible

Jenee

Disliked: Amenities
I was double charged for my stay. No one could reverse it. Took a lot of time out of my day to correct this. Extremely frustrated
Stayed 1 night in Dec 2023

10/10 Excellent

Shelley, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
I visited during the off season for the area, so most of the outdoor seating and amenities had been dismantled already. But the hotel is nice, especially for the rate that I paid. And the staff were absolutely lovely - friendly, attentive, professional. The only disappointment was that their “restaurant” is not really a restaurant. It’s a free buffet breakfast that you serve yourself, a typical hotel breakfast buffet area. They are real restaurants very close by, but most in that area don’t open until noon.
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Dear Shelley,Thank you or staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Dear Gail,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay.We look forward to being of service to you in the near future.

10/10 Excellent

Roger

Stayed 2 nights in Sep 2023
Response from Management on Dec 31, 2023
Dear Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Dec 11, 2023
Dear Rebecca,Thank you for staying with us and sharing our experience. Your feedback is important o us to keep improving our property. Apologize for any inconvenience caused and look forward serving you again.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean polite and friendly....
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Dear Anna,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Heather

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the waterfront. Very clean and convenient to dining, shopping, and The Hamptons.
Stayed 2 nights in Nov 2023
Response from Management on Dec 5, 2023
Dear Heather,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Dear Cheryl,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, newer hotel that was relatively inexpensive and close to the Westhampton venue we needed to be at…
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Dear William,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. Breakfast had lots of options. A little pricey but overall no complaints.
Stayed 2 nights in Nov 2023
Response from Management on Dec 5, 2023
Dear Alexandra,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms. Great restaurants around. Very friendly and helpful staff. We had a pleasant stay.
Stayed 1 night in Nov 2023
Response from Management on Nov 26, 2023
Dear Diana,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again. Thank you.

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff great location.
Stayed 1 night in Nov 2023
Response from Management on Nov 26, 2023
Dear Walter,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again. Thank you.

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had someone in the room next to ours come in with a crying baby. When I asked the front desk if we could move rooms, they were incredibly cooperative and helpful. The free breakfast was fantastic as well, better than a lot of hotels I've been to.
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Dear Jessica,Thank you for staying with us and sharing our experience. We are that we could make your stay a comfortable one by changing the room and you had a great stay. Appreciate your kind words. Look forward serving you soon again.

10/10 Excellent

Boris Katerina

Stayed 4 nights in Nov 2023
Response from Management on Dec 11, 2023
Dear Katerina Boris,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay.We look forward to being of service to you in the near future.

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on Nov 17, 2023
Dear Seung,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful day. Look forward serving you soon again.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Wedding, was loud and disruptive
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Dear guest,Thank you for staying with us and sharing your experience. We apologize your experience was less than satisfying. We request our guests to be considerate and and try to maintain quite hours during the night. It is our hope that you will give us another opportunity to serve you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Dear Guest,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End. Thank you.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Dear Dana,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again.

8/10 Good

Anthie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Dear Anthie,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End. Thank you.

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to the town. Right next to the aquarium. Breakfast was good, hot coffee available in the morning and local newspaper, very comfortable lobby. King bedrooms have this great sitting area.
Stayed 2 nights in Sep 2023
Response from Management on Oct 13, 2023
Dear Paul,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. Feedback like your help us keep providing best service to each and every guest. Look forward serving you soon again.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend this Hotel
My stay was awesome. The entire staff was incredible. Dillon, Rachel, Morgan,Terrance, Tony and Luke were fantastic very friendly, attentive, and very willing to give help when needed. House keeping was wonderful rooms immaculate.
Stayed 6 nights in Sep 2023
Response from Management on Oct 12, 2023
Dear Desiree,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. They will be celebrated with entire team. Comments like yours help us provide best experience to each and every guest. Look forward serving you soon again.

10/10 Excellent

Michael, Mercer Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were perfectly
Stayed 1 night in Sep 2023
Response from Management on Sep 30, 2023
Dear Michael,Thank you for staying with us and sharing your experience regarding your recent stay at our hotel. We are delighted to hear you had a wonderful time. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. Look forward serving you soon again.

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back!! Rooms are spacious, super clean, just really nice!
Stayed 2 nights in Sep 2023
Response from Management on Sep 5, 2023
Dear Karla,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. Look forward serving you soon again. Thank you

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
people are friendly and the place is clean. Breakfast is quite good.
Stayed 2 nights in Aug 2023
Response from Management on Aug 31, 2023
Dear Melody,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. We look forward serving you soon again. Thank you.

10/10 Excellent

patty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Aug 29, 2023
Dear Patty,Tank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Your feed back is very important to us to provide best service to every guest. Look forward serving you soon again.